Terrible company!Bought dwarf Morello from them in March 2026, arrived in bad condition with awful packaging, contacted company with plenty of photos and was told that it would be growing fine. H... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Unfortunately I have become victim to this company’s appalling service and after sales. Having previously had trees from them in the past I let go the fact that some were obviously DOA as the prices... Voir plus
Should have read these reviews not the website ones clearly false! Placed an order they all have arrive battered and bruised and look like they were stuffed into the pots on packaging day Poorly... Voir plus
Ordered a few times now. Received plants today, healthy beautiful plants. Delivered quickly and very well watered during journey. Packaged well. I'm always delighted with my plant orders and deliver... Voir plus
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unfortunately I have become victim to…
Unfortunately I have become victim to this company’s appalling service and after sales. Having previously had trees from them in the past I let go the fact that some were obviously DOA as the prices were lower than others. However my last delivery in Dec 25 for 10 bare root maples was an absolute joke. I only received 4, 2 of which I had to prune in half as the tops were dead. The other lot included 5 Rowan and one briar rose. I’ve had ONE response asking did I take a photo when they arrived to which I replied ‘why would I?’ And nothing else. I am going to report them to Trading Standards for NI.
I would suggest using someone else for your plants. Terrible, uncaring service.
I ordered a walnut and it got sent out…
I ordered a walnut and it got sent out and took over a week to come. I emailed the company and they said there was a 2 week span of l8fe before it will die as it was bare rooted. I've been nursing the tree (we are tree experts and have extensive knowledge with trees) but to no avail. This was dead on arrival.
I am very disappointed :(
Terrible company!Bought dwarf Morello …
Terrible company!Bought dwarf Morello from them in March 2026, arrived in bad condition with awful packaging, contacted company with plenty of photos and was told that it would be growing fine. Had no choice,but hoped for the best and planted it following all instructions. 2 months later the tree is completely dead!No new leaves or new buds, all branches are dry and dead inside. Contacted company again last week with photos and explanation and requested the refund. No reply,complete ignore. Went on their website last night to put the review on, submitted it , but it has never got published. DO NOT WASTE YOUR MONEY!
Out of 4 fruit trees bought none are…
Out of 4 fruit trees bought none are bearing fruit. Contacted customer service suggested weren't planted correctly; very unlikely as instructions followed thoroughly.
Should have read these reviews not the…
Should have read these reviews not the website ones clearly false!
Placed an order they all have arrive battered and bruised and look like they were stuffed into the pots on packaging day
Poorly packaged and I would have got better at a local nursery these all look like they should be in the hospital part as they don’t look that healthy!
Never again and their attitude towards a the main stem isn’t broken! Wow thanks guys!
They send out very expensive dead twigs…
They send out very expensive dead twigs and good luck trying to get a refund they treat you like idiots do not buy from this company unless you like throwing your money away
Ordered a morello tree in March and…
Ordered a morello tree in March and planted it on the day of arrival. The quality of this tree is very poor. It is still alive but only two branches are showing leaf growth. I shall give it a year to see if it improves but shall not use this company again. Really disappointing.
Bought a butterfly bush
Bought a butterfly bush , buddleja it took ages to arrive , emailed no response, when it did arrive full of disease ( downy mildew) had to destroy! Complete waste of money , they may be cheaper but there is clearly a reason for it - selling s**t plants !
Should be called 3 Fat Robbers
I ordered 25 Photinia red robin and a buddleia bush, the plants were in transit for 11 (eleven) days and when opened the Buddleia was dead and only 13 red robin were salvageable. I contacted Beechwood and supplied photos of the unusable plants. Despite the photos showing the damage to the plants Beechwood said the plants were OK and refused a part refund. This company has the worst customer service I have ever encountered and really do not give a damn once they have their money. Shocking !! Buyer definitely BEWARE!!
Awful plants & awful communications
Awful plants & awful communications. Avoid like the plague
Disappointing, poor value, rude customer service!
Ordered a Large Fig Tree in a 5lt pot , delivered earlier than expected . Pot was half empty with loose compost , tree was barely 25cm tall with just 2 branches both going off to one side , anything growing on the other side broken off some time before . Very disappointing for the price £39.99 !
Customer services rude and unhelpful.
No comms but great plants
I placed an order - then read reviews and wished I hadn’t.
Then out of the blue, a week later, my plants arrived. They were great and well packaged. I’m really pleased and will definitely order again from them.
The reason I gave 4 and not 5 stars is that there was no acknowledgment of my order, and I spent that week wondering if I’d ever get any plants.
80 cherry laurel hedging
Really happy with my purchase. Ordered 80 cherry laurel hedging plants. All came securely packaged in only 2 days from purchase. Currently making my way through planting and so far all seem really food quality.
Excellent healthy plants
Ordered a few times now. Received plants today, healthy beautiful plants. Delivered quickly and very well watered during journey. Packaged well.
I'm always delighted with my plant orders and delivery service.
TERRIBLE SERVICE!
I recently bought two Kerria japonica peniflora at £34.18. Plants arrived and were put in greenhouse. Now the first flowers have arrived it is clear Beechwood Nurseries sent me the wrong plants, likely to be Kerria japonica ‘Golden Guinea’. When I informed them I was told to send back the wrong plants at MY cost to Ireland to qualify for a refund! It was YOUR fault, you sent me the wrong plants, so why should I foot the bill for your mistakes?
Almost dead plant poorly packaged
Bare root Betula nigra arrived totally dried out and almost bent in half. The roots had been crudely wrapped in cling film with nothing to help retain moisture around them.
When I complained they were defensive and said I'd need to return the whole order for a refund - it also included a plant in a 2L pot which will cost £££ to return. Dreadful company, avoid.
order took 9 days to arrive the potted…
order took 9 days to arrive the potted cherry tree arrived in poor condition, leaves yellow and drooping , plant sent from
Beechwood Nurseries Ltd
Company based in N Ireland, would never order from them again.
Half dead plant sent and no refund
The first plant I received was clearly unhealthy, with blackened stems and signs of dieback. I raised this with them, and I was told this condition was “normal” for the plant. However, this explanation is not acceptable, as I ordered a second plant of the same variety the following day from a different nursery, which arrived in far superior, healthy condition with no dead stems. This clearly demonstrates that the first plant was not of acceptable quality.
I was required to return the faulty plant at my own expense (£4.25), and never received a refund for the item itself £14.99 from you, I was not reimbursed for the return postage. As a result this cost £19.24 that you have not refunded me, Shame on you.
Under consumer law, goods must be of satisfactory quality and as described. The plant I received did not meet these standards, and I should not have been required to pay return postage for a faulty item. (also known as Beechwood Nurseries) Ireland
Based on my own experience
Based on my own experience. Well described items (flowers/ rhododendrons). Parcel came very well secured! Inside I've found healthy ,beautiful plants. It's my second order from them in short time (one from their website and other via eBay) and I'm more than happy! Hard to believe that their business got so many bad opinions. I'm really happy and it's not my last order for sure.
Really poor service and equally poor…
Really poor service and equally poor customer service. I was only sent half of my order and when I complained to them about this they initially insisted that they had sent me all of it, and then they just stopped corresponding with me, and I was never sent the other half of my order. I am on benefits so a purchase of over £30 is a big deal to me. I won’t be giving them my custom again and certainly wouldn’t recommend them.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








