Excellent quality products. Well priced and a wide range to choose from to satisfy my needs. Achieving flawless prints with the S4u16K. Online ordering was easy and secure. All my items arrived ex... Voir plus

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Lisez les avis des autres
Easy transaction, arrived quickly, great price, haven’t used the product yet but should be fine. Only criticism that the order arrived in 2 different packages.
Good overall printer. Delivery was fast and free. Hassle free start and of high quality. It does need a few software changes to make it great. It freezes on a pause (M600). Even when it is implemen... Voir plus
everything was on time and I could continue with my model railway project. 3d printing has picked up a following among model railway clubs. But it requires a large number of resources to teach the... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- Magasin de pièces et de composants électroniques détachés
- Fournisseur d'équipement
- Artisanat
- Magasin d'imprimantes et de scanners
Écrit par l'entreprise
ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.
Coordonnées de contact
No.30 Dahe Industrial Park, Guancheng Community,Guanhu Street, 518100, Shenzhen, Chine
- info@elegoo.com
- au.elegoo.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service request…
My request for parts and pricing were ignored and lost, not very good service

Réponse de ELEGOO AU Store
Purchased 10 rolls of petg
Purchased 10 rolls of petg, with the current sale it brought the rolls to $14 ea. They were dispatched quickly and received in a timely manner. Happy with my purchase and service.
Neptune 3 Pro
Neptune 3 Pro - Great hardware for a giveway price. Firmware is very outdated and has a few minor bugs (SD read errors, which a simple restart fixes and file name lenght restrictions.)
Quick delivery
Delivery was prompt
Delivery was prompt. The 3D filaments were a gift for my grandson and he’s delighted with them.
Elegoo Centauri Carbon 2 Purchase and Setup
Purchasing via the Elegoo website was streamlined and should be easy for anyone that has had any online shopping experience. Deliver was quick; I placed the order on the 27th Jan, I received a consignment number on the 30th Jan, and my printer was delivered on the 2nd Feb. I thought very quick since this printer had literally only just hit the market.
The printer came well packaged in a sturdy double corrugated cardboard box, tipping the scales around 23 kg (50.7 lb).
Once unpacked, there is a small amount of assembly before the printer could be powered on (and of course all parts and tools were supplied).
On power up, the printer asks what language I wanted, what part of the world I was in, and my WiFi network.
It then checked for any firmware updates (all automatic) and last but not least, requested an initial ~20 minute calibration (again automatic).
All that was left for me to do was load some filament and start printing.
You guys rock
You guys rock
All my friends have with resin printers ask what I use, and I always recommend Elegoo!
The problem with your sales promotions…
The problem with your sales promotions is that you offer a discount on a product, then when you go to the checkout that discount seems to disappear. When report this to your customer support team, are lucky if you get a reply.

Réponse de ELEGOO AU Store
Bought Elegoo Neptune 4/ from fyshwick…
Bought Elegoo Neptune 4/ from Jaycar fyshwick ACT. Box said neptune 4/ machine when on says neptune 4 pro/. Initial leveling was great first 3 prints where perfect then all of a sudden the head dragged on the bed and no matter what i do I cant level it myself. Got told it may be extruder head sensor, bought ×2 replacement assembled extruder kits that dont even match my type-c machine and cant find any suitable. Moved onto another brand.

Réponse de ELEGOO AU Store
Prompt delivery & ease of shopping.
Ordering and payment process was smooth. Delivery was prompt.
Quick efficient and on time
Quick efficient and on time
Correct product first time we'll packed
Ease of purchase and fantastic value…
Ease of purchase and fantastic value for money. Prompt delivery.
The delivery time was super fast.
easy to deal with customer service via…
easy to deal with customer service via Email.
organised replacement part I damaged quickly and didn't overcharge for it.
Build plate takes a bit more effort to…
Build plate takes a bit more effort to get right, but that is not a bad thing. Only means it can be relied upon. Love how I can keep on building the minis I want to use.
Packaging of divered items made sure…
Packaging of divered items made sure they arrived in tact a d un damaged.
Web site had updates about items.
The very quick postage
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