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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m gluten, dairy and soya intolerant. This is my go to place to order when I feel like I need a sweet treat! I don’t react well with oats too (even when they’re gf), I ordered the no oats version, bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I received my second order of a mixture of donuts. They didn’t disappoint. Absolutely delicious and so fresh. I don’t find them at all expensive. There is a lot of work and a mixture of diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son was over the moon when I said I have found some gluten free iced donuts, he has never tried one, my son was diagnosed at 21 months with ceoliac disease. He absolutely loves them and it’s really... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Somehow the house name was remove from my delivery and even though there was a telephone number and postcode the doughnuts weren’t delivered. When I spoke to customer services I was advised there was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de donuts
  2. Boulangerie
  3. Restaurant sans gluten
  4. Restaurant végétalien

Écrit par l'entreprise

The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It's been over 10 years since I had a…

It's been over 10 years since I had a doughnut, oh my god, Borough 22 have managed to make something that took me right back. So delicious!!

8 septembre 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Mission accomplished. Thanks so much!

Noté 5 sur 5 étoiles

Thank you!

Wonderful gift for my 19 year old son with coeliac. He’s never had a donut…until now.
He followed the instructions and froze a lot of them and defrosted when he wanted one. Perfect.

8 septembre 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much, so glad the re-heating instructions worked for you and your son!

Noté 5 sur 5 étoiles

Donuts are simply delicious but…

Donuts are simply delicious but delivery was poor. They arrived squished and messy. A bit of a shame really.

1 septembre 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

We have been researching alternative couriers for the past week so hope to be able to offer alternatives shortly.

Noté 5 sur 5 étoiles

The most delicious doughnuts !

The most delicious doughnuts !! They had sold out and Ryan kindly made me a last minute batch for a birthday celebration that evening . He delivered them right on time and everyone loved them . Highly recommend for anyone who can’t eat gluten - the dough was spectacular ! Thank you team x

19 août 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much, Alice. So glad we could accommodate this for you!

Noté 5 sur 5 étoiles

Best gluten free doughnuts that taste like they aren’t gluten free

I’ve been gluten free for 4 years now, after having 16 years of my life being able to eat gluten the hardest part has been knowing what things tasted like before. I’ve always missed some of the familiar favourites that you take for granted until you can no longer have them. I tried Borough22’s doughnuts yesterday and OMG they were absolutely delicious. I haven’t found anything as close to the gluten containing alternative in the past 4 years, so these were like heaven to me. I would 100% recommend to anyone (gluten free or not), I had the sugared ring and the chocolate filled fried doughnuts and would strongly recommend both of these but the chocolate filled one was my favourite.

18 août 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

This is so good to hear. thank you so much!

Noté 2 sur 5 étoiles

Dry and disappointing…

I’ve been following Borough22 for a while and decided to purchase 4 donuts from Selfridges food hall as a treat for myself and my daughter as we are both gluten intolerant. The donuts were extremely dry and disappointing. At nearly £17 for 4 I won’t be repeating this experience. Such a shame.

19 août 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hey Sharon, that is disappointing to hear! We have taken this up with our buyer in store.

Noté 5 sur 5 étoiles

Best gluten free donuts I have ever had…

Best gluten free donuts I have ever had after years as a coeliac. Not sure how they have managed to get the same consistency as regular donuts!

15 août 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Alchemy. And lots of very bad trials, lol!

Noté 5 sur 5 étoiles

Above and Beyond!

There was an issue with my order and I was able to contact Ryan, who went above and beyond to rectify it. You saved the day, Ryan, thank you!!
I would recommend they change delivery companies though!!

28 juillet 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

We are looking at different ways to get our doughnuts out as best as possible. Thanks for the feedback and allowing us to fix things for you

Noté 5 sur 5 étoiles

Exceptional

Exceptional fresh. Nearly exceptional when reheated per instructions. The summer box is a great mix of flavors.

28 juillet 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much, Tamma.

Noté 5 sur 5 étoiles

Real Gluten Free donut joy!

Real Gluten Free donut joy!
I want to say a massive thanks to Mathilde who gave me a bunch of help with my order, what an absolute superstar. We’re looking forward to ordering a lot more from Borough 22.

7 août 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Mathilde is brilliant! We love her so much!

Noté 1 sur 5 étoiles

Doughnuts very dry and when delivered…

Doughnuts very dry and when delivered left the wrong side up even though instructions on box this way up

29 juillet 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hey Mylo, we're really sorry to hear about your experience. Please reach out to our customer services team so we can investigate.

Noté 5 sur 5 étoiles

Just brought my 2nd box of Doughnuts

Just brought my 2nd box of Doughnuts, they are so good now I don't have to miss out when hubby eats his doughnuts

17 juillet 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

YES! That's awesome. WOuld love to know what the hubby thinks of them too.

Noté 4 sur 5 étoiles

Fantastic doughnuts

Fantastic doughnuts! The price of the doughnuts is a bit steep, but for a payday treat they are more than worth it! The taste and texture are just like 'normal' doughnuts, you would never guess they were gluten free

1 juillet 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

That's awesome to hear, Beth! We worked hard on that recipe and are so happy it all paid off!

Noté 5 sur 5 étoiles

Best. Doughnut. Ever!

Easy to order, delivered on time, well packaged. Now the boring bits are said......WOW! It had been 21 ywars since i had a doughnut, a proper doughnut and after trying a doughnut at the allergy and free from show I just simply had to have more! I was concerned they wouldn't be as nice when not as fresh. But, they come with reheating/refreshing instructions and wow! Divine, delicious, delectable, delightful!
Thank you Ryan for developing this recipe and working so hard to perfect it so us gluten free folk could enjoy doughnuts again. Worth every penny!

27 juin 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

You are so welcome! You are exactly the reason we exist.

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