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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m gluten, dairy and soya intolerant. This is my go to place to order when I feel like I need a sweet treat! I don’t react well with oats too (even when they’re gf), I ordered the no oats version, bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Today I received my second order of a mixture of donuts. They didn’t disappoint. Absolutely delicious and so fresh. I don’t find them at all expensive. There is a lot of work and a mixture of diffe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My son was over the moon when I said I have found some gluten free iced donuts, he has never tried one, my son was diagnosed at 21 months with ceoliac disease. He absolutely loves them and it’s really... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Somehow the house name was remove from my delivery and even though there was a telephone number and postcode the doughnuts weren’t delivered. When I spoke to customer services I was advised there was... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de donuts
  2. Boulangerie
  3. Restaurant sans gluten
  4. Restaurant végétalien

Écrit par l'entreprise

The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Highly recommend!

I like that I could pick the delivery date. These doughnuts are delicious! As with most gluten-free foods, don't expect them to taste exactly like regular doughnuts. They're different but delicious, and I think just as good if not better. They can be frozen for storage and easily warmed up for consumption. A little expensive but worth it for an occasional sweet treat. Highly recommend!

25 juin 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much, Carolle.

Noté 4 sur 5 étoiles

Very nice products.

Very nice products.
I ordered more
My son liked them too.
A bit pricy.
The website/ordering process was frustrating and complicated. I had some issues both times I ordered.

24 juin 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thanks for the feedback Jen - Are you able to explain what exactly you found frustrating and we can try to address it.

Noté 5 sur 5 étoiles

Pure magic! GF donuts that finally taste like the real thing

I went to Borough 22’s Notting Hill pop up recently (having never been before and being desperate for a GF donut after 11 years without one) and WOW! I couldn’t believe how good they were. I’ve tried a few donut alternatives and all of them were so dry and caky but these couldn’t be any different to those! I had a jam filled sugar donut and it tasted exactly how I remembered from childhood. So many Coeliac’s will understand how hard getting the texture of any GF baked goods are, so how they’ve managed to make a chewy and fluffy donut that actually tastes like the real thing feels like magic to me. Such a joyful experience, I will absolutely be back!

30 juin 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you so much for this. This is exactly the experience we strive for and we are so happy that you loved it.

Noté 5 sur 5 étoiles

Delicious - microwave before eating for best taste

I bought a batch of their fried doughnuts at the allergy free from show (raspberry jam filled, original glazed, choc sprinkles) and they were delicious.

I'd recommend microwaving them for about 10 seconds before eating, so that they are soft and moist.

23 juin 2024
Avis spontané
Noté 2 sur 5 étoiles

Feel bad writing this, but very dry, dense donuts

I feel really bad writing this review because I love any business attempting to create gluten free products, but considering the price I felt an honest opinion was worth sharing for others.
I ordered the 'Baked Best of box' as a birthday treat for myself, considering all the awards and positive reviews I was expecting good things although tried to keep my excitement realistic (as we know what gf products can be like).
However, in all honesty I was really disappointed.. the dough of the donut was not good at all, it pains me to say, but possibly the worst I've ever had. The donuts were really hard, really dense and really dry.
I've been gf for ten years so am used to an element of dry dense bread/dough etc so tried to 'power through' thinking maybe I was being fussy, but I tried them all and they were all SO stodgy and dry, almost tasted stale, I got no enjoyment from eating and so ended up throwing the box of half eaten donuts out.
Have given 2 stars because I can't fault the delivery and the icing/toppings were pretty tasty! Really disappointed and a bit confused by the good reviews, maybe the fried donuts are better?

19 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Very dry and hard to get down

I went to the Allergy and Free From show yesterday and was really excited about trying a doughnut from Borough 22 as I've seen all the insta posts on them and heard good things. After queueing for a half hour, I got a vanilla glazed donought and ate it at home. I got them in the afternoon and was expecting a fresh batch (given they had them delivered straight from their shop). The first bite was really disappointing, very dense, dry and stodgy dough, difficult to get down, and the middle looked as if it hadn't been fully cooked through. I was very disappointed, not worth the £5. I understand it's difficult to make gf products, but I just don't get all the hype around this place if this is the standard to expect

22 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great doughnuts

I ordered these as part of a birthday celebration and loved them. We even ended up freezing some and they tasted good too. Looking forward to buying them again in the future. They also feel a lot more filling than a normal doughnut (from what I remember), so you definitely get your moneys worth!

30 mai 2024
Noté 2 sur 5 étoiles

Dense, poorly delivered

Just been at the Allergy and Free From show London and was super exited to see donuts (like probably all GF people at the evet was)
However when I got the donut It was hard. The friendly staff said they are better eaten once they have defrosted (confused why you would sell the product frozen as now it limits the customer at the event to be able to re freeze of they didn't live near)

Unfortunately even defrosted the custard donut was dense, chewy and hard to digest.

22 juin 2024
Avis spontané
Noté 2 sur 5 étoiles

Donuts very very solid

Donuts very very solid. Reheated according to instructions, the outside was perfect fatty, sugary coating, the jam was delicious real raspberry jam. But I couldn’t really swallow the dough, it was so solid

30 mai 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Franni we are sorry to hear about this are you able to email us hello@borough22doughnuts.com where we can resolve this for you. Regards, Ryan

Noté 3 sur 5 étoiles

Good try

I'm sorry to only give three stars, I hadn't had a doughnut in almost 14 years and was so looking forward to that lovely soft sugary treat. I completely understand how difficult it can be to make things gluten free but I found the texture of the doughnuts really heavy and chewy even after reheating according to your instructions. The flavour was nice and I think if had them freshly cooked they might be better but they just weren't the treat I was looking forward to.

28 mai 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Kim thank you for your feedback we will take this into consideration and continue to improve our delivery options so that our doughnuts can get to you in the freshest way possible, regards Ryan

Noté 1 sur 5 étoiles

Awful, never again.

Awful. I tried to contact Borough 22 on the day I received the doughnuts I bought, in the hope I just got a bad batch. Unfortunately after reaching out via email and social media I was ignored. The doughnuts I received were stale, dense and soggy at the bottom. Like 6 out of date frozen thawed doughnuts left out in the sun. A £34 birthday present for a little girl just diagnosed with Coeliac disease. I couldn’t be more dissatisfied.

28 mai 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Mike, Thanks for the feedback. I've flagged this with customer services and someone will be in touch shortly to resolve this for you.

Noté 1 sur 5 étoiles

The donuts were stale from the moment…

The donuts were stale from the moment of arrival. I expected a lot and was very disappointed. Even with heating them up, they were just so hard.

28 mai 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Melissa could you please email me directly hello@borough22doughnuts.com
So we can get a resolution for you, Ryan

Noté 5 sur 5 étoiles

Great to have GF doughnuts

It was great to have gluten free doughnuts but I had to freeze some since I couldn't eat them all myself by the use by date (well I could have but that would have been greedy 😜).

I chose the baked one but I think I'll try the more traditional ones next time.

28 mai 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Anne, thank you for your review and we are thrilled to hear that you enjoyed our baked doughnuts, come and visit us again soon for a taste of our fried! Regards, Ryan

Noté 2 sur 5 étoiles

They were okay

They were okay. I ordered for a weekend delivery but apparently too late in the day so they delayed the order. Would suggest the site get updated to prevent that. When they arrived they seemed almost stale already…

29 avril 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Stephen would you be able to email us directly hello@borough22doughnuts.com so we can resolve your issue over on email. we have had some issues with our deliveries in the last fortnight and are constantly trying to improve how we can deliver our doughnuts to our customers in the freshest state, regards Ryan

Noté 5 sur 5 étoiles

If you have been missing doughnuts these are the perfect gluten free sweet treat

I am always on the search for an exceptional gluten free sweet treat to have on my birthday so decided to try these when the ad popped up on my Instagram feed. I had long ago accepted doughnuts would have to be on the long list of products that have become a dim and distant memory since becoming gluten free.

The Strips and dips were my doughnuts of choice as back in the day I would normally just have the fried and sugared version. I loved the texture, taste and serving size. The dips were both good options to enhance the taste for those who like extra sweetness. They freeze well and the reheat instructions are spot on. I had planned to keep them to eat as a treat over a few weeks but feel I need to have one each day so I can use up the dips while they are still fresh, that's my excuse and I am sticking to it!

I am so glad that I have finally found the perfect treat and I look forward to ordering my next batch when my birthday rolls around in a few months time. In the mean time I am sending emails to all my gluten free buddies so they can share the joy too.

22 mai 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Hi Tessa this is amazing to hear how much self restraint you have! 1 a day is really good going for the strips :) thank you very much for the feedback and we look forward to you sampling more of our range soon! Ryan

Noté 5 sur 5 étoiles

Best gluten free donuts

Because they're fried! The most gluten like me and my girlfriend have experienced, lightly chewy with a little crisp on the exterior. Great flavours too, the jam was our favourite, can't go wrong with a classic.

30 avril 2024
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thanks so much, Joshua! We are so happy they were loved!

Noté 5 sur 5 étoiles

OUT OF THIS WORLD GLUTEN FREE DELICIOUSNESS!!!

These doughnuts were nice and fresh when I received them and only needed a few seconds in the microwave to revive them fully. The flavour is out of this world and tasted like I remember a doughnut used to taste (all those many, many years ago) maybe even better! Yes, it's on the pricier side, but you get great value for what it is and you can tell each batch is made with love and care

10 mai 2024
Avis spontané
Logo de Borough 22 Doughnuts

Réponse de Borough 22 Doughnuts

Thank you, Rachael! This is great to hear our reheating instructions were successful. We are working on the recipe to improve it so watch this space.

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