Don’t choose a store based solely on Trustpilot reviews—do your research! I ordered three Samsung 65W Trio adapters from this store. When they arrived, it was immediately obvious they were coun... Voir plus
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Lisez les avis des autres
I absolutely recommend British Modules! I have bought with them several times now and have gotten nothing but great deals, fast shipping, and impeccable customer service. In my last order,... Voir plus
L'entreprise a répondu
I had a great experience with Hugh at British Modules. He resolved my issue with my charging cable quickly and provided excellent customer service throughout the whole process. Hugh arranged for... Voir plus
L'entreprise a répondu
Hugh helped answer all my queries for the product. Really fast responses via chat he was very friendly and all questions were answered via the chat box. I recommend purchasing from this supplier the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'accessoires pour téléphones mobiles
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Grossiste en accessoires électroniques
Écrit par l'entreprise
We started from humble beginnings, selling small items at college and university halls. We quickly learned the importance of obtaining quality products at discounted prices and passing the savings on to our customers. We also realized the significance of providing excellent customer service, utilizing online messaging tools on top e-commerce marketplace platforms and social networking websites to truly engage with our customers. By using these channels, we were able to establish meaningful and long-lasting relationships. Today, British Modules is one of the most trusted suppliers in the UK. We source all of our products from reputable and authorized manufacturers and distributors, and we rigorously test and approve each product to ensure that it meets our high standards. We make sure that none of our products make false claims and that they perform exactly as advertised. Our ability to source gadgets and mobile accessories worldwide and our reputation in the authorized distributor network are what give BritishModules.co.uk a competitive edge. We cater to businesses of all sizes, offering wholesale prices with no minimum order requirements to small traders, merchants, retailers, and even large wholesalers. In addition to wholesale, we are now partnering with leading brands and manufacturers to distribute their products in an efficient and professional manner throughout Europe and the United Kingdom.
Coordonnées de contact
23 Darwin House, Kingsgate, HA9 9AX, Wembley , Royaume-Uni
- 02089045795
- CustomerServices@BritishModules.com
- britishmodules.com
4,3
Excellent
344 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
When the delivery was late staff got…
When the delivery was late staff got onto it quickly and goods were delivered
27 octobre 2025
Réponse de British Modules
Hi there,
Many thanks for your review! As a way to show our gratitude for your kind feedback, we have sent you a gift card. We invite you to use it for purchases from our store. We truly value the support of genuine customers like yourself.
Réponse de British Modules
Thank you for your considerate review! As a gesture of our gratitude, we have sent you a gift card. You are welcome to use it for a purchase at our store. We truly appreciate our sincere and kind customers who take the time to provide us with positive feedback.
Amazing product just as I expected
Amazing product just as I expected. Free delivery is another win. Although it took longer than I thought, it did arrive in perfect condition. Absolutely will buy again
23 septembre 2025
Réponse de British Modules
We appreciate your thoughtful review! As a token of our gratitude, we have issued you a gift card. Feel free to apply it toward any purchase in our store. Our genuine and kind customers, like you, who leave positive feedback, are truly valued.
Don't call me please
there was no screen wipe. They did not provide wipe but provide a lot of messages, phone calls, Whatsapp calls. I changed review, please, stop texting me
24 octobre 2025
Réponse de British Modules
Thank you for your kind review! To show our appreciation, we have sent you a gift card. You are invited to use it for shopping in our store. We genuinely value our considerate customers who take the time to offer us positive feedback.
Excellent customer service.
This company uses the very latest technology to create the best screen protector I've used. I'll definitely use again.
6 novembre 2025
Avis spontané
Réponse de British Modules
Thank you very much for your generous assessment! We sincerely appreciate your thoughtful praise.
The parcel went to the wrong address…
The parcel went to the wrong address and I wasn’t able to retrieve it.
22 octobre 2025
Réponse de British Modules
You have entered the wrong address at the checkout; this is your mistake and not ours nor the shipping courier's! Instead of asking us nicely to try and help, you have decided to come to Trustpilot and tarnish our reputation.
Order not recived/bad customer service
I didn't receive the item I ordered, and when I emailed them they gave me a generic response without explaining why I hadn't received the item in the mail after waiting 25 days for delivery. Unbelievable Poor customer service and slow delivery
24 octobre 2025
Avis spontané
Réponse de British Modules
We extend our heartfelt apologies for the unsatisfactory experience you endured and wish to make reparations by inviting you to give us another chance. As a token of our dedication to your satisfaction, we are pleased to offer you a gift card and a discount for your future purchases. We truly hope that your next visit will exceed your expectations and help us regain your trust.
Arrival time on site for my profuct was…
Arrival time on site for my profuct was up to 5 days but still waiting (almost 16 days and keep going!)
9 octobre 2025
Réponse de British Modules
We are truly sorry for the disappointing experience you had and would like to extend an invitation for you to give us another opportunity. To showcase our commitment to your satisfaction, we are happy to offer you a gift card along with a discount on subsequent purchases. We sincerely hope that during your return, you will be pleasantly surprised, enabling us to restore your confidence in our services.
Réponse de British Modules
Thank you for your sincere review! As a sign of our gratitude, we’ve sent you a gift card. Please feel free to redeem it with any purchase at our store. We truly cherish our loyal customers who leave us such positive feedback.
Responsive & resolved issue
There was an issue with the item I received and the team were responsive and sent a replacement item when requested. The replacement item works fine.
6 octobre 2025
Réponse de British Modules
We are grateful for your thoughtful review! As a small token of our appreciation, we have sent you a gift card. You’re welcome to use it when making a purchase at our store. We really value our kind customers who take the time to share positive feedback.
Réponse de British Modules
We thank you for your thoughtful review! As a gesture of our gratitude, you will find a gift card enclosed. You are encouraged to use it for purchases in our store. We sincerely treasure our loyal customers who provide us with positive feedback.
Excellent all round.
1 octobre 2025
Réponse de British Modules
Thank you for the thoughtful review! As a way to show our appreciation, we've sent you a gift card. Please feel free to utilize it for your purchases at our store. We genuinely value the kindness and positivity from our valued customers.
Every single bit was alright.
23 septembre 2025
Réponse de British Modules
We truly appreciate your kind review! As a gesture of our thanks, we have sent you a gift card. Please use it at your convenience for shopping in our store. Your honest feedback means a lot to us as we value our wonderful customers.
Cables take twice as long to charge as my superfast cables. Good customer service.
I bought 2x 1.8m cables which came in Samsung boxes and were advertiaed as genuine Samsung. Both cables do not superfast charge and take twice as long to charge as my original superfast charging cables, A notification would also pop up saying 'USB not supported'when plugged into my phone.
The seller seems nice and has responded to a not so flattering review by replacing the cables (the replacements also do not superfast charge and are equally as slow), and thrown in a 2m long 100W VIDVIE cable which does superfast charge my phone and works great. It costs around £7 on ebay, which is cheaper than what I paid per cable on my original order. I've given 5 stars as they've allowed me to return the 4 slow cables for credit and keep the superfast cable.
29 juillet 2025
Réponse de British Modules
Hi, we have checked and you haven't purchased CHARGERS! You have purchased 2x CABLES many months ago; we have never had contact from you, nor have we had a return request! If they were not genuine and faulty, why not contact us immediately? If they have broken after usage, then that's something entirely different, longer cables do break more frequently due to their length, and you can't go around blackmailing a small family-owned business! Response to your updated review: We didnt sell you adapters, is your adapter genuine samsung adapter and 45w? Remember 1.8m is normally paired with 45w adapters for better performance. If you are not a competitor why not allow us to help!
Réponse de British Modules
Thank you for your thoughtful review! As a token of our appreciation, we’ve sent you a gift card. We encourage you to use it for a purchase at our store. Your kind feedback means a lot to us!
British Modules first class service
I normally don't write Trustpilot reviews but these guys - British Modules - deserve the positive feedback. Exceptional customer service that could teach the big players a thing or two! Well done!!
23 septembre 2025
Réponse de British Modules
We truly appreciate your kind review! As a thank-you, we've sent you a gift card that you can use for your next purchase at our store. Your support and positive feedback are invaluable to us.
Top quality name-brand items at…
Top quality name-brand items at reasonable prices, with swift shipping. Highly recommend this company & the service they provide
27 septembre 2025
Réponse de British Modules
Thank you for taking the time to leave a wonderful review! As a gesture of our gratitude, we’ve included a gift card for you. Feel free to use it during your next transaction at our store. We value our wonderful customers!
Réponse de British Modules
We are grateful for your generous review! To show our thanks, we’ve sent you a gift card. You are welcome to use it for a purchase from our store. Positive feedback from customers like you is greatly valued!
Réponse de British Modules
Thank you for your kind words in the review! As a token of gratitude, we have sent you a gift card, which you can redeem at our store. Your thoughtful comments are greatly appreciated by our team!
Good, but...
Good genuine items and fast shipping. Only reason for 3 stars was I purchased 6 items which came to £34 and I had no other shipping options than to pay £20 shipping... £20!!! Then it was only RM 48! If you are going to charge that much shipping and with no other options at least make it next day special delivery!
8 octobre 2025
Avis spontané
Réponse de British Modules
We are sorry for the regrettable experience that occurred and would like to make it up to you by inviting you to return. To affirm our commitment to your satisfaction, we’re glad to offer you a gift card as well as a discount for your future purchases. We genuinely hope that upon your next visit, you will be delighted and we can rebuild your trust.
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