Don’t choose a store based solely on Trustpilot reviews—do your research! I ordered three Samsung 65W Trio adapters from this store. When they arrived, it was immediately obvious they were coun... Voir plus
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Lisez les avis des autres
I absolutely recommend British Modules! I have bought with them several times now and have gotten nothing but great deals, fast shipping, and impeccable customer service. In my last order,... Voir plus
L'entreprise a répondu
I had a great experience with Hugh at British Modules. He resolved my issue with my charging cable quickly and provided excellent customer service throughout the whole process. Hugh arranged for... Voir plus
L'entreprise a répondu
Hugh helped answer all my queries for the product. Really fast responses via chat he was very friendly and all questions were answered via the chat box. I recommend purchasing from this supplier the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'accessoires pour téléphones mobiles
- Magasin de téléphonie mobile
- Ordinateur et accessoires
- Grossiste en accessoires électroniques
Écrit par l'entreprise
We started from humble beginnings, selling small items at college and university halls. We quickly learned the importance of obtaining quality products at discounted prices and passing the savings on to our customers. We also realized the significance of providing excellent customer service, utilizing online messaging tools on top e-commerce marketplace platforms and social networking websites to truly engage with our customers. By using these channels, we were able to establish meaningful and long-lasting relationships. Today, British Modules is one of the most trusted suppliers in the UK. We source all of our products from reputable and authorized manufacturers and distributors, and we rigorously test and approve each product to ensure that it meets our high standards. We make sure that none of our products make false claims and that they perform exactly as advertised. Our ability to source gadgets and mobile accessories worldwide and our reputation in the authorized distributor network are what give BritishModules.co.uk a competitive edge. We cater to businesses of all sizes, offering wholesale prices with no minimum order requirements to small traders, merchants, retailers, and even large wholesalers. In addition to wholesale, we are now partnering with leading brands and manufacturers to distribute their products in an efficient and professional manner throughout Europe and the United Kingdom.
Coordonnées de contact
23 Darwin House, Kingsgate, HA9 9AX, Wembley , Royaume-Uni
- 02089045795
- CustomerServices@BritishModules.com
- britishmodules.com
4,3
Excellent
344 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de British Modules
Hi! We’re truly grateful for your thoughtful review! Your kind words mean the world to us. To thank you, we’ve sent a gift card redeemable at our store.
Your support is incredibly valuable, and we truly appreciate customers like you who take the time to express their positive experiences.
Samsung USB C to C cable arrived…
Samsung USB C to C cable arrived promptly and looking around online these guys were the best price. Tested the cable and it works fine, really pleased with the service from British Modules. Thank you guys!
31 décembre 2024
Avis spontané
Réponse de British Modules
Thank you so much for your considerate feedback! Your kind remarks are deeply appreciated. If you get in touch with us, we would be delighted to provide a gift card and a discount as a way to acknowledge your valued support.
Perfect replacement earphones for Samsung Galaxy!
I entered this transaction - White Samsung AKG 3.5mm jack socket wired earphones - with some slight trepidation. I've had good and bad experiences when selecting this type of earphone. The last ones were too big to fit in my tiny ear holes! This time I made sure I went for a package with S, M, and L substitutes. I needn't have worried, these fit my ear perfectly. The difference between my old earphones and the new is staggering. Surprising how we put up with sub-standard products. I can hear clearly again. The Samsung AKG earphones come in a Samsung box. The transaction was smooth and delivered within a few days. Extremely pleased with my purchase. Will definitely buy from British Modules again. Highly recommended!
14 décembre 2024
Avis spontané
Réponse de British Modules
We genuinely appreciate your thoughtful review! Your kind words warm our hearts. If you contact us, we would love to arrange a gift card along with a discount to show our gratitude for your esteemed support.
Recommend
Excellent website, easy to use, competitive prices. Customer Service weee extremely helpful. What I bought is perfect for my needs. Recommend seller. Buy with confidence.
4 décembre 2024
Réponse de British Modules
We appreciate your positive review greatly. As a gesture of thanks, we have sent you a gift card. Please feel welcome to use it at our store. We truly value customers who share such heartfelt reviews.
Worst customer service
I did buy a screen protector from them and i have chosen the only option which seemed close enough to my phone make and model but it turned out that it was wrong size. I have contacted customer service and they have asked me about photos for proof and the specifications of my phone so i have sent them. The replacement came and the same wrong size was sent to me. Then i have contacted them again and that's when they started being all rude and unprofessional, blaming me and telling me that it was my mistake so i just felt that there is no point arguing with arrogant people. I would never recommend them nor buy again from them. I forgot to mention that even the screen protector seemed like good quality product the fingerprint screen unlocking doesn't work in 9 out of 10 attempts
22 novembre 2024
Réponse de British Modules
WHAT!!! You have ordered a phone model which seemed close enough! After reviewing your order, we can confirm that the product sent matched the phone model you selected when purchasing. As a gesture of goodwill, when you complained we replaced it free of charge without question. Unfortunately, the same issue occurred again because the incorrect model was initially selected at checkout an error made by yourself!
We are a small family business and do our best to look after our customers, but we kindly ask that orders are checked carefully before purchase to avoid these situations. We wish you all the best moving forward.
Hydrogel Screen Protector
Very good quality protector, it arrived quite fast, and had very helpful instructions with it.
26 novembre 2024
Réponse de British Modules
Thank you for your considerate feedback. As a small gesture of our appreciation, we've sent you a gift card. You're welcome to use it for any purchase in our shop. We truly cherish our sincere and kind customers who take the time to share positive insights.
Good quality products, decent prices.
Good quality products, decent prices. They are selling the best charging cables in the UK.
Recommended!
26 novembre 2024
Réponse de British Modules
kind customers who take the time to share positive insights.
We sincerely appreciate your thoughtful comments. As a gesture of gratitude, we've enclosed a gift card for you. Please feel free to use it during your next visit to our store. We value our genuine and kind customers who provide us with encouraging feedback.
I purchased this wonderful watch for…
I purchased this wonderful watch for Samsung and it works perfectly fine. The products are very pretty and functional.
20 novembre 2024
Réponse de British Modules
We are immensely thankful for your insightful review! Your kind words truly mean a lot to us. As a small token of our appreciation, we've sent you a gift card to enjoy in our store. Your support is vital to us, and we're grateful to have patrons like you who share their delightful experiences.
All good thank you
19 novembre 2024
Réponse de British Modules
Thank you ever so much for your wonderful review! We greatly cherish your kind feedback. As a gesture of our gratitude, we have sent you a gift card for our store. Your support is incredibly important to us, and we are lucky to have customers like you who share their encouraging experiences.
Cable was not genuine as advertised
Cable was not genuine, as advertised.
Will not be using this website again.
Update - I will be contacting the team for a full refund. This is not a genuine item as I have a genuine OnePlus usb c cable already.
I also didn't appreciate a what's app message from a random number, I assume this was you. Normal companies email you this stuff, not just randomly WhatsApp you.
12 novembre 2024
Réponse de British Modules
You appear to have obtained an outdated version of the OnePlus cable. It’s possible that you purchased a cable intended for devices released several years ago while using a newer phone model.
What seems unusual is that you have not returned the item, despite the fact that we offer free returns on our website for issues of genuine fault, and we’ve also attempted to reach out to you without success.
This raises some concerns, as it gives the impression that you may not be a genuine customer. Please note that we provide a straightforward and complimentary return service for any product faults.
You can easily initiate a return through our website, where you’ll automatically receive a return label along with a full refund.
Réponse de British Modules
We cannot express enough gratitude for your kind review! Your thoughtful comments warm our hearts. As a sign of our appreciation, we’ve included a gift card for use in our store. Your support truly elevates our mission, and we feel privileged to have customers like you who voice their positive experiences.
Great Samsung leads and earphones that…
Great Samsung leads and earphones that will plug into the USB-C socket. Means I can listen to videos on my phone without using earbuds which need charging.
6 novembre 2024
Réponse de British Modules
A heartfelt thank you for your thoughtful review! Your kind feedback is so appreciated by all of us. In acknowledgment of your support, we’ve sent a gift card for our store. Your generosity lightens our path, and we feel privileged to serve customers like you who share their uplifting experiences.
Very good fast mobile phone charger.…
Bought a fast charger for my new Samsung S24 Ultra. The charger was very fast and highly delighted with the purchase. A genuine product. A cable issue but that is sorted.
24 octobre 2024
Avis spontané
Réponse de British Modules
Thank you for your insightful feedback! We are sincerely thankful for your comforting words. If you get in touch, we can organize a gift card and apply a discount to honor your invaluable support.
Update on first review
Update on review, it turns out that Evri had delivered my small package along with several others to my local pickup point and it hadn't been scanned properly so no-one new it had arrived, so once I got my hands on it I was very pleased with it and my thanks go to British Modules for trying to help me out and supplying a good product at a fair price .
11 novembre 2024
Réponse de British Modules
Hi, I wanted to reach out to remind you that we received your email confirmation regarding the delivery, indicating that it has been delivered. I apologize for any delay, but I would greatly appreciate it if you could update your review, as it is inaccurate and the item has indeed been delivered.
Genuine traders!
This is the second time I've used this company and with out a doubt there awesome perfect every time, genuine traders!
19 novembre 2024
Avis spontané
Réponse de British Modules
Thank you for selecting British Modules; we truly value your favorable review. It’s rare for people to devote time from their busy schedules to share positive feedback, yet they are often quick to express dissatisfaction if there’s a delay or problem with their order. Thus, your kind words mean a great deal to us. Should you require anything from our store in the future, we would be pleased to offer you a discount.
Réponse de British Modules
We appreciate your choice of British Modules and your kind review. It’s uncommon for individuals to take time from their hectic schedules to provide positive feedback, but they readily share negativity if there are delays or issues with their orders. Your positive review is incredibly significant to us. If you need anything from our store in the future, we’ll gladly arrange a discount.
Réponse de British Modules
Thank you for choosing British Modules; your positive review is greatly appreciated. It’s not often that people set aside time from their busy lives to leave commendations, yet they are quick to voice complaints when delays or problems arise with their orders. Your support means a lot to us. If you ever need anything from our store, we will be happy to offer you a discount.
Well Done
Original manufacturers part, good price and delivered in good time. What more can you ask ?
29 octobre 2024
Réponse de British Modules
We are grateful for your choice of British Modules and your encouraging review. It’s a rarity for individuals to take the time out of their busy lives to share positive experiences, while they are often swift to leave negative feedback if there’s an issue or delay with their order. Your positive words are invaluable to us. If you ever require anything from our store, we will happily arrange a discount for you.
Always genuine parts and good service.
29 octobre 2024
Réponse de British Modules
Thank you for selecting British Modules; your positive review is greatly valued. People seldom carve out time from their busy schedules to leave commendations, yet they are quick to express negative feedback if there’s a delay or issue with their order. Your positive review holds tremendous significance for us. If you need anything from our store in the future, we will ensure you receive a discount.
Good
Received my package in good condition and whatever issues I had previously were resolved efficiently. Happy with my product.
12 novembre 2024
Réponse de British Modules
We sincerely appreciate you choosing British Modules and your positive review. It’s uncommon for individuals to take time out of their hectic schedules to provide positive feedback, while they quickly jump to criticism if there is a delay or problem with their order. Your encouraging review means a lot to us. Should you need anything from our store, we would be pleased to provide a discount.
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