ESET Software Australia | Digital Security Solutions Avis 2 369

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection. Also, the control over how many layers to employ is gon... Voir plus

Noté 2 sur 5 étoiles

It was quite confusing. I received an email invoice for renewal (though this has previously been arranged through my computer company). I paid it. Then I get a message from Chillisoft New Zealand. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had downloaded accidentally a virus that kept every tenth of a second fire up a dodgy Web site. Eset software blocked the Web sites being opened. Took helpful and knowledgeable support staff reviewin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

SAFE and SOUND I have employed eset security service for several years now to our computers. Both our computers are functioning normally which indicates to me a plague free operation. By compari... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels
  2. Service de sécurité informatique
  3. Fournisseur de logiciels

Écrit par l'entreprise

ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.

Award-winning cybersecurity technology

Écrit par l'entreprise

Cybersecurity Made in Europe
ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.

Money Back Guarantee

We offer a 30 day money back guarantee.

We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Antivirus protection…

Eset has protected me for a few years now and I highly recommend using their services

12 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that our services have been protecting you well for years. We appreciate you recommending Eset, and we thank you for your feedback.

Noté 5 sur 5 étoiles

I have never suffered any problems…

I have never suffered any problems since having ESET security software installed.

12 décembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that our security software has provided you with a problem-free experience. Thank you for sharing your positive feedback with us!

Noté 4 sur 5 étoiles

Easy fast no problems

Easy fast no problems

8 octobre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're glad you had a fast, easy experience. Thank you for your feedback; we appreciate it a lot.

Noté 5 sur 5 étoiles

Great customer support

I have been using eset virus protection for many years now and never had any problems. Their customer service is excellent with English speaking staff situated in Australia, this has been very helpful for me as I am not great with technology

11 décembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that our virus protection has consistently met your needs over the years. It's great to know our Australian-based, English-speaking customer service team has been so helpful, especially with technical support. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

No using it yet...

No using it yet...
Protection is needed on the Windows System and Partitions.

Protection is needed on the network and WiFi allowing apps in.

Protection is needed on the filing system.

Backup files on external memory devices need protection as the concept of building up the PC for use is denigrated by implying Windows and the Partitions are corrupt after the backup is obtained.

The method of stealing this way is deceit. And denying plausibility of economic efforts to consumer rites.

10 décembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We appreciate you bringing these protection concerns to our attention. We acknowledge your need for robust security across your system, network, file system, and external backups. Your feedback regarding the backup process is valuable, and we will review it thoroughly to improve our services.

Noté 4 sur 5 étoiles

Just keep up the good work

The update process is seamless and easy to follow

3 novembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that the update process was easy for you. Thank you for your positive feedback; it means a lot to us.

Noté 1 sur 5 étoiles

The software crippled my system

The software crippled my system, even after uninstalling, which took 3-4 days, the issues continued. Appears to have corrupted windows files in the hard drive, I would give this software 0 out of 5 stars if possible

4 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Noté 5 sur 5 étoiles

ESet gives peace of mind

ESet was easy to install by an IT person. She explained the beneficial features of the software. It gives me peace of mind knowing the internet security is operating as expected.

25 juillet 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that the installation process was smooth and that the features provide you with peace of mind. We appreciate you sharing your positive experience!

Noté 4 sur 5 étoiles

We have never had any problems with…

We have never had any problems with ESET.

8 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that you've had a consistently positive experience with our product. Thank you for your feedback.

Noté 5 sur 5 étoiles

I have been using ESET for about 20…

I have been using ESET for about 20 years with no problems or infections.

7 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that you've had such a positive experience with our product for so long. Thank you for your continued trust and support!

Noté 5 sur 5 étoiles

I've been using ESET for years

I've been using ESET for years. It came up as one of the best at the time in comparison to others like McAfee. So I gave it go after lots of trojans, viruses etc and all my issue just stopped. The cost was great too. And I didn't cop heaps of ads after my purchase the way most companies do now. Thank you so much for giving trouble free, low cost and trustworthy security all these years. :)

6 décembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that our product has consistently provided you with reliable and affordable security over the years. It's great to know that it effectively addressed your previous issues with malware. Thank you for your long-term trust and positive feedback!

Noté 5 sur 5 étoiles

Great product

I have used Eset for many years. It works seamlessly in the background. Software is easy to use.

I am, however, very disappointed that the Password Manager will not continue at the end of my subscription next year.

3 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We appreciate that you've been a long-time user and find our software easy to use. We acknowledge your disappointment regarding the Password Manager's discontinuation at the end of your subscription. Thanks for your feedback.

Noté 5 sur 5 étoiles

Everything appears to be working great.

2 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that everything is working great for you. Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

It’s peace of mind knowing things are…

It’s peace of mind knowing things are in control in the background

2 décembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that our services provide you with assurance and confidence. Thank you for sharing your positive experience with us!

Noté 1 sur 5 étoiles

The software slowed my computerso much…

The software slowed my computer so much that I need to uninstall it

15 novembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Noté 5 sur 5 étoiles

There's a friendly and helpful human at…

There's a friendly and helpful human at the end of the help line

15 octobre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that you found our helpline helpful and friendly! Thank you for sharing your positive experience with us.

Noté 5 sur 5 étoiles

Seamlessly and don’t have to worry…

Seamlessly and don’t have to worry about it

29 novembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that everything is working well for you. Thank you for your positive feedback; we appreciate it.

Noté 5 sur 5 étoiles

GEEKS 2U ADVISED ME TO LEAVE TRENT AND…

GEEKS 2U ADVISED ME TO LEAVE TRENT AND CHANGE TO ESET. BEST THING I HAVE DONE THANK YOU SO MUCH

28 septembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that our advice to switch to ESET worked out so well for you. Thank you for sharing your positive experience with us!

Noté 1 sur 5 étoiles

I had to call your technical team as…

I had to call your technical team as you didn't call me.

25 novembre 2025
Avis spontané
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Réponse de ESET Software Australia | Digital Security Solutions

Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.

Noté 5 sur 5 étoiles

Best Anti-Virus EVER

I have been using ESET for a couple of years now and have found it to be the best anti-virus I've ever used. It doesn't slow down my PC, which is a problem with other programs. Keep up the good work, ESET!

27 novembre 2025
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Réponse de ESET Software Australia | Digital Security Solutions

We're happy to hear that you've had a positive experience with our product over the past couple of years. We appreciate you mentioning that our anti-virus doesn't slow down your PC, as we aim to provide effective protection without compromising performance. Thanks for your feedback!

L’expérience Trustpilot

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