Years ago, I could see a lot more malware detected/screened. But now the interface is simplified I don't have the confidence about detection. Also, the control over how many layers to employ is gon... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was quite confusing. I received an email invoice for renewal (though this has previously been arranged through my computer company). I paid it. Then I get a message from Chillisoft New Zealand. The... Voir plus
L'entreprise a répondu
Had downloaded accidentally a virus that kept every tenth of a second fire up a dodgy Web site. Eset software blocked the Web sites being opened. Took helpful and knowledgeable support staff reviewin... Voir plus
L'entreprise a répondu
SAFE and SOUND I have employed eset security service for several years now to our computers. Both our computers are functioning normally which indicates to me a plague free operation. By compari... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
ESET is a global digital security company whose award-winning technology secures over one billion internet users and hundreds of thousands of businesses. We offer next-gen solutions that safeguard all aspects of the digital experience: privacy, identity, and device protection. With over 30 years of technology-driven innovation, we secure your digital life across all major operating systems and devices—from PCs, laptops, and smartphones to smart TVs and IoT devices. We adopt an unmatched, prevention-first approach to technology. Grounded in science, our solutions marry artificial intelligence and human expertise. Combined with multilayered security technology and live cloud protection, they proactively and reactively defend against modern cyber threats: malware, data breaches, ransomware, spyware, and more. With real-time protection, we don’t just stop breaches—we prevent them. ESET is dedicated to technology that is easy to use and light on resources, allowing you to work, bank, browse, and entertain without hassle. Our solutions are managed via ESET HOME—the complete security management platform—where users can effortlessly monitor, renew, upgrade, update, and share subscriptions. ESET houses 13 Research & Development centers worldwide and operates in 195 countries. We offer comprehensive local support in a wide range of languages across 37 (out of 38) time zones. In a world where technology enables progress, choose ESET for your home.
Award-winning cybersecurity technology
Écrit par l'entreprise
- Cybersecurity Made in Europe
- ESET is one of the first Europe-based IT security companies to be awarded the ‘Cybersecurity Made in Europe’ label by the European Cyber Security Organization (ECSO). The seal of approval underscores the quality and values of European security vendors that meet the criteria.
Money Back Guarantee
We offer a 30 day money back guarantee.
If you are not 100% satisfied with your ESET experience we offer a 30 day money back guarantee. As an active ESET user you also get access to our free UK-based customer service and technical support departments: there are no hidden fees, provided you have an active licence. Any questions just call us on 1300 084 040 (Mon - Fri, 09:00 - 17:30).
Coordonnées de contact
L20, 111 Pacific Highway, 2060, North Sydney, Australie
- 1300 084 040
- au.office@eset.com
- eset.com.au
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Les gens ont aussi consulté
Finding my account
Your invitation to comment was succinct and easily read.
I went to my account to find an invoice but instead found a clumsy, cluttered and densely worded pages that would often take me around a circle.
It told me that my security device was extended for a number of years but did not offer a payment method.
I have used ESET for a number of years but the latest support pages I found unhelpful.
Thank goodness your software works but I would still like to pay.
26 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
Eset Software is easily the best
This is the best software for antivirus and easy to use.
Great customer service and helpful service I have found as I am not computer savvy so very important to get the right advice.
26 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our antivirus software is easy to use. It's great to know our customer service and helpful advice were valuable, especially as you navigate technology. Thank you!
Excellent product
I have been using ESET as my virus protection for well over fifteen years. I help a number of friends and family with their computers, and they all use ESET at my suggestion. My experience has been 100% positive and I recommend ESET totally.
26 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your long-term support and are so glad ESET has consistently met your expectations for over fifteen years. It's wonderful to know that you recommend our services to your friends and family! Thanks for sharing your positive experience.
Peace of mind.
We have been using ESET for our home, mobiles and laptopsetc for around 10 years and thankfully never had hacking or other issues. We also use it for online banking. Simple setup and operation. Why wouldnt we use it. Great value.
24 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our product has consistently met your needs for a decade, especially for online banking. We appreciate you sharing your positive experience with our simple setup and great value. Thanks for your feedback!
Eset has become much less user friendly…
Eset has become much less user friendly than it was when I first subscribed. I didn’t want to upgrade my product but felt I had to. I just want to have my antivirus without all the emails (like the one asking for a review) stop nagging your customers. Seriously thinking of changing providers when my subscription expires
22 octobre 2025
Réponse de ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
ESET review
VPN, Active scanning, safe browsing, would recommend but prices can be more effordable for all.
21 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you find our VPN, active scanning, and safe browsing helpful. We appreciate your feedback regarding more affordable pricing options for everyone.
Looks good and works well!
Love the appearance when I open the app. Excellent layout, easy to use, and a very appealing colour scheme. Nicely designed.
Unlike so many other security solutions, all features work! So far, it's been 100% reliable.
Personally, I would like to see some small indication of the progress of a scan once it's started, but other than that, I am very impressed with ESET Home Security Ultimate. Very well done!
21 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're glad you find the app visually appealing and easy to use. It's great to hear that all features are working reliably for you. Thank you for the suggestion about the scan progress indicator; we appreciate your feedback!
Réponse de ESET Software Australia | Digital Security Solutions
We're happy you find our web protection and service great. We appreciate your positive feedback and thank you!
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that you feel secure. Thank you for your positive feedback; we appreciate it very much.
ESET regularly gives feedback
ESET regularly gives feedback on its scans which increases my confidence that my computer is secure. Installation and renewing is a breeze.
20 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our scan feedback increases your confidence and that you find installation and renewal easy. Thank you for your positive feedback!
Your product works. Firewall needs a sort option!
Your product works. I have used it for over 20 years.
Before I only used the antivirus no firewall.
It does does not cause lag unlike other brands.
It installs with no issues and provides a minimal amount of interaction unless required.
Buying bulk license dramatically reduces the price.
Negative Things.
# Please ditch AI advisor it's rubbish.
# Disappointing firewall. I cannot sort the firewall rules via columns
EG Sort via "Action" so I can see all applications that I block together.
I know you can use "filters" but you should be able to sort by clicking on a column like a spreadsheet.
18 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your long-term support and are happy our product works well for you. We acknowledge your concerns regarding the AI advisor and firewall sorting options. We will share this feedback with our team for future improvements. Thank you for your review.
Rough ride to no-where
Being a long time customer, the various advises to solve the one problem has been a little more than annoying. Currently it is still unsolved, partially due to too many different people seeking/providing solutions, when not even knowing the platform I use (or asking for that matter
1 octobre 2025
Réponse de ESET Software Australia | Digital Security Solutions
Thank you for your review, we apologize for any inconvenience this may have caused. A member of our Technical Support team will contact you to assist. Should you have any further queries, please do not hesitate to contact Customer Services on 1300 084 040 (option 2) Monday–Friday, 09:00–17:30, and a team member will be more than happy to assist you.
Thank you.
I have been a client for nearly 15…
I have been a client for nearly 15 years and your company's service has been fantastic and good value for money. Please keep up the good work, ESET Security Ultimate is easy to use and has protected us extremely well.
Cheers
18 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your long-term patronage and are so glad ESET Security Ultimate has consistently met your needs. It is wonderful to hear that you find our service valuable and easy to use. Thank you for your kind words!
Esetial cover
Stopping virus activity, but still getting AV ads and Norton alarms with"7 viruses" on my phone which won't let me out of their page.
18 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your feedback. We're sorry you're experiencing persistent ads and alerts despite the virus activity being stopped. We'll investigate these interruptions to improve your experience.
I have used ESET for many years now.
I have used ESET for many years now after using other brands of security software namely Kaspersky for a very long time and I find it really good and I feel well protected.
18 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our product provides you with a sense of security and meets your needs, especially after using other security software. We appreciate your many years of support!
Renewing my Eset protection was so easy…
Renewing my Eset protection was so easy and simple. I have Eset protection on my home desktop and my travelling laptop. Logging into Eset and continuing my protection could not be easier.
17 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that renewing your Eset protection for both your desktop and laptop was a simple process. We appreciate you taking the time to share your positive experience.
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that renewing was easy. Thank you for your feedback; we appreciate it.
ESET is the quiet achiever
ESET is the quiet achiever. It does what it does with no fanfare.
I've used it for years. I don't suffer outages, I don't suffer anything contentious, ESET takes care of it all.
ESET is the only security app that I need.
Keep up the good work ESET.
13 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We appreciate your long-term support! It's great to hear that our product quietly and effectively meets your security needs without disruptions. We're happy that you find our app all you need and we value your positive feedback.
Antivirus protection…
Eset has protected me for a few years now and I highly recommend using their services
12 décembre 2025
Avis spontané
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our services have been protecting you well for years. We appreciate you recommending Eset, and we thank you for your feedback.
I have never suffered any problems…
I have never suffered any problems since having ESET security software installed.
12 décembre 2025
Réponse de ESET Software Australia | Digital Security Solutions
We're happy to hear that our security software has provided you with a problem-free experience. Thank you for sharing your positive feedback with us!
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