H. L. Brown Avis 132

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic to deal with. My watch arrived quickly, very well packaged, and beautifully gift wrapped. I called in at their Lincoln branch the following day for a minor issue, and was really impressed by... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased a Gents Tissou watch for a present from a well known online high street store who cancelled the order after a week. After searching on Google I came across HL Brown who had the watch I wan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptional Service from the H. L. Brown team once again. Our family has been visiting HL Brown for fifty years.Always wonderful and courteous customer service and the work continues to b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lynda and Daniel and the gentleman who let us in made us feel comfortable within minutes of entering the store. Offering a drink on arrival and being seated with Lynda to pick our wedding rings. Such... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijoutier
  3. Service de réparation de bijoux
  4. Service de réparation de montres

Écrit par l'entreprise

Discover the timeless elegance of H. L. Brown, a family-run business for 162 years. Located in Sheffield and Doncaster, we specialize in luxury jewellery and watches, offering both new and pre-owned pieces. As an official Rolex Retailer, we provide an exquisite selection of Rolex timepieces alongside a variety of other prestigious brands. Our collection also includes silverware and unique gifts, perfect for any occasion. H. L. Brown blends heritage craftsmanship with modern elegance, ensuring each piece reflects our commitment to quality and style. Visit our stores in Sheffield and Doncaster or explore our online shop to experience our exceptional range and unparalleled service.


Coordonnées de contact


4,8

Excellent

TrustScore 5 sur 5

132 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service

Absolutely fantastic service. Paul and Teresa were friendly, polite, very knowledgeable and made the experience exceptional. I would highly recommend HL Brown and the entire team.

6 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic to deal with

Fantastic to deal with. My watch arrived quickly, very well packaged, and beautifully gift wrapped. I called in at their Lincoln branch the following day for a minor issue, and was really impressed by their professionalism and customer service. Highly recommended, and it’s a pleasure to find such a high end service still around today. Thank you all! Justin.

28 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Justin,

Thank you for taking the time to leave your review.

We're delighted to read about your experience with both us and our Lincoln branch.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Great Service

Bought a Doxa watch from H L Brown. The watch was delivered next day. Great service from the team. Nothing to fault.

28 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Jimi Metz,

Thank you for taking the time to leave your review.

We're delighted to read of your experience and hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Great fast service

Great fast service

18 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Wayne,

Thank you for taking the time to leave your review.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

A first class experience all round

I purchased a Gents Tissou watch for a present from a well known online high street store who cancelled the order after a week. After searching on Google I came across HL Brown who had the watch I wanted at the lowest price I could find. It came the very next day even though it was free delivery, was beautifully gift wrapped and was a stunning watch, the recipient was thrilled and so I was I with the fantastic service received. I would highly recommend this company.

13 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Amanda M,

Thank you for taking the time to leave your review.

We're delighted to have been able to help after a disappointing experience - we hope to welcome you back again soon.

Kind regards,
The H. L. Brown team

Noté 5 sur 5 étoiles

Fast shipping

Fast shipping, easy transaction.

18 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Panagiotis Kyriakou,

Thank you for taking the time to leave your review. We're delighted to read of your experience and we hope to welcome you back again soon.

Kind regards,
The H. L. Brown team

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish

13 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Danny Goddard,

Thank you so much for leaving your review.

We're delighted to read of your experience and we hope to welcome you back again soon.

Kind regards,
The H. L. Brown team

Noté 5 sur 5 étoiles

Lynda and Daniel and the gentleman who…

Lynda and Daniel and the gentleman who let us in made us feel comfortable within minutes of entering the store. Offering a drink on arrival and being seated with Lynda to pick our wedding rings. Such down to earth staff. Then whilst picking our rings we were offered prosecco. We felt very looked after, welcomed and listened to and we bought our rings. Lynda is such a lovely person and a pleasure to deal with x Mick and Angie

20 mai 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Mick and Angie,

Thank you so much for sharing your feedback with us.

We'll share this with both Lynda and Daniel, and we're so pleased to have been chosen to help you select your wedding rings - we wish you many successful years together.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team.

Noté 5 sur 5 étoiles

Recently purchased a watch online and…

Recently purchased a watch online and arrived on time as promised and in a nicely packed box.
Thank you for the great service.

18 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Rizvi,

Thank you for sharing your feedback with us.

We're delighted to read your experience and hope to welcome you back again soon!

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Excellent experience throughout the…

Excellent experience throughout the whole process of our purchase . Paul , from the Sheffield branch of HL Browns who dealt with us personally , was extremely knowledgable and made us feel very special .

26 mai 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear David Fantom,

Thank you for taking the time to share your experience with us.

We're delighted to read it and we'll share your feedback with Paul and the team.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown team.

Noté 5 sur 5 étoiles

Would definitely buy again

Good communication, watch was dispatched quickly & arrived the following day with signed for delivery, it was also beautifully wrapped which was lovely. Would definitely buy from them again.

19 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear JH,

Thank you for taking the time to leave your review.

We're delighted to hear your feedback and we'll pass the comments through to the team.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

fast and reliable service

fast and reliable service, perfect packaging for the product.

18 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Krisztian Kozma,

Thank you for taking the time to leave your review.

We'll take your feedback through to the team and we hope to welcome you back again soon.

Kind regards,
The H. L. Brown team

Noté 5 sur 5 étoiles

How easy it was to place the order

How easy it was to place the order. And good delivery service.

18 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Customer,

Thank you so much for your review.

We're delighted to read of your experience and we hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Purchased my first Rolex today with…

Purchased my first Rolex today with Paul and it was an absolute pleasure! Very welcoming and very informative I hope to be back in store one day in the not so distant future! My prior dealings with Teresa and Mel have also been equally a pleasure! Thank you.

22 mai 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Shaun Sampson,

Thank you for taking the time to leave your review.

We're delighted to read of your experience and will be sure to pass your comments through to the team.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown team

Noté 5 sur 5 étoiles

End of an era

Exceptional Service from the
H. L. Brown team once again.

Our family has been visiting HL Brown for fifty years.Always wonderful and courteous customer service and the work continues to be of a high standard. You can be assured HL Brown will take care of your most sentimental pieces within their onsite repairs service thankfully and the selection of items to purchase continue to be of a high quality which will last for years to come.

It’s all change and we will miss the H.L. Brown brand as like Cole Brothers, it was an integral part of the Sheffield High Street.

Thank you to all but particularly to Sam Linda and Tom for their attention and professionalism and workmanship on this occasion.

A valued customer

19 mai 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Kay,

Thank you for taking the time to leave your review.

We're delighted to read of your experience, and your kind words - we'll be sure to pass them onto the team, including Sam, Linda and Tom.

We hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Very happy with the Seiko 5 Gene Kranz.

Very happy with the Seiko 5 Gene Kranz.
Ordering and delivery all good. One query I had was answered very well by phone. Overall, great service and would definitely recommend.

5 mai 2026
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Barry Richardson,

Thank you for taking the time to leave your review.

We're so pleased to read of your experience and hope to welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service. Ordered a Tissot watch online arrived within 3 days. Nicely packaged and the most competetive price available. Will certainly be using HL Brown again.

13 mai 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Neville Cook,

Thank you for taking the time to leave your review.

We're delighted to read of your experience, and look forward to welcoming you back soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Great ink

Dispatched very quickly and arrived promptly.

6 août 2025
Logo de H. L. Brown

Réponse de H. L. Brown

Dear BF,

Thank you for taking the time to leave your review.

We're delighted to read of your experience and hope to be able welcome you back again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Watch arrived next day with beautiful…

Watch arrived next day with beautiful packaging and a nice personal note - above and beyond service. I will use H L Brown again.

16 avril 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear J Desmond O'Driscoll,

Thank you for taking the time to leave your review.

We're delighted to read of your experience and we hope to welcome you back to shop with us again soon.

Kind regards,
The H. L. Brown Team

Noté 5 sur 5 étoiles

Visited hl brown on good Friday,really…

Visited hl brown on good Friday,really enjoyed my experience there Lewis was brilliant and professional throughout,very helpful with eny questions i asked, all the staff there
brilliant I highly recommend a visit to there boutique kind regards Bryan.

3 avril 2026
Avis spontané
Logo de H. L. Brown

Réponse de H. L. Brown

Dear Bryan,

Thank you for taking the time to leave your review.

We're delighted to read of your experience with us and we'll ensure Lewis knows of your feedback.

We hope to be able to welcome you back soon.

Kind regards,
The H. L. Brown Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus