Very efficient process,user friendly steps. Just one unexpected email purportedly from Hot Doc,few hours even before my booked consultation. It asked me to claim rebate or refund of $59,with receipt... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm a new patient in to this clinic...my health requires a special treatment which in some cases other Warragul clinic couldn't unfortunately handle properly but I book my first appointment with doct... Voir plus
Thru Hot Doc it’s wonderfully easy to obtain an appointment on the date & usually time frame wanted. That said, as w everything involving time frames, the sooner you start to make an appointment, t... Voir plus
User experience: I rang the medical centre to try and make an urgent appointment but was put on hold. In the time it took for them to still not come back to my call I had made the appointment thru H... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 21,000 practitioners connect with more than 7 million patients.
Coordonnées de contact
Level 9/525 Flinders St, 3000, Melbourne, Australie
- 1300 468 362
- help@hotdoc.com.au
- hotdoc.com.au
4,7
Excellent
2 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and easy app to use for booking…
Quick and easy app to use for booking appointments with the Doctor/s of your choice. Able to choose the purpose and method of appointment required, and with the choice of days and times to suit.
11 mai 2026
Avis spontané
Fast and easy
11 mai 2026
Avis spontané
I have been seeing Dr Quoc Duong for…
I have been seeing Dr Quoc Duong for around 11 years and I couldn’t be happier. It’s important to feel confident in your GP and that’s exactly how I feel.
4 mai 2026
Avis spontané
I use it all the time
I use it all the time and have never had an issue with it or my bookings. I am even able to book appointments for a lady I care for at her preferred doctor. Wonderful app.
11 mai 2026
Avis spontané
It’s good when it’s working,well.
10 mai 2026
Avis spontané
Ease of use for appointments
I find it very easy to manage medical bookings thru HotDoc
10 mai 2026
Avis spontané
Booking process
I really can’t fault this app and have not experienced any problems with it.
By way of suggestion, however, it would be helpful if it would give you ‘next available’ for another doctor in same practice in the event your usual doctor was unavailable. I needed a fairly urgent ( but not life threatening) appointment and found it ‘messy’ to try and find another available doctor at the practice. Alternately, it would help if it were easier to just select the practice itself.
10 mai 2026
Avis spontané
Easy to manage
8 mai 2026
Avis spontané
Navigating Hot Doc was easy.
8 mai 2026
Avis spontané
User experience:
User experience:
I rang the medical centre to try and make an urgent appointment but was put on hold. In the time it took for them to still not come back to my call I had made the appointment thru Hot Doc and received the confirmation so I hung up to relieve their obvious pressure. Thanks Hot Doc!!
7 mai 2026
Avis spontané
Availability
Availability, doctor appointment times and dates are clear. The selection of standard, long or skin check for an appointment is helpful. A summary of doctors’ expertise is also helpful.
8 mai 2026
Avis spontané
Fast confirmation and easy to use
Fast confirmation and easy to use
Thank you
8 mai 2026
Avis spontané
A Geat App
The Hotdoc App is very easy to use and saves time in finding appointments and notifications are an added bonus.
Veronica
6 mai 2026
Avis spontané
Works well easy to navigate easy to log…
Works well easy to navigate easy to log in and add to calendar
7 mai 2026
Avis spontané
The app is easy to use but when doctors…
The app is easy to use but when doctors are not available it doesn't give you alternative with in your area as the other app does
7 mai 2026
Avis spontané
Réponse de HotDoc
Hi Alan, thanks for your feedback! HotDoc does have the ability to search with your area. For example you can use postcode or suburb to search. If there is a functionality that you would like beyond that, please send through your feedback so that we can see if there are any improvements we can make.
Thanks again!
HotDoc Team.
Easy to access and quick and easy to use
Easy to access and quick and easy to use
6 mai 2026
Avis spontané
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