Very efficient process,user friendly steps. Just one unexpected email purportedly from Hot Doc,few hours even before my booked consultation. It asked me to claim rebate or refund of $59,with receipt... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm a new patient in to this clinic...my health requires a special treatment which in some cases other Warragul clinic couldn't unfortunately handle properly but I book my first appointment with doct... Voir plus
Thru Hot Doc it’s wonderfully easy to obtain an appointment on the date & usually time frame wanted. That said, as w everything involving time frames, the sooner you start to make an appointment, t... Voir plus
User experience: I rang the medical centre to try and make an urgent appointment but was put on hold. In the time it took for them to still not come back to my call I had made the appointment thru H... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
HotDoc is Australia's largest and most trusted patient engagement platform. We take pride in helping over 21,000 practitioners connect with more than 7 million patients.
Coordonnées de contact
Level 9/525 Flinders St, 3000, Melbourne, Australie
- 1300 468 362
- help@hotdoc.com.au
- hotdoc.com.au
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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The appointment procedure was straight…
The appointment procedure was straight forward with instant bookinf confifmed
SIMPLICITY
SIMPLICITYChoice of times, the ability to add to my diary, choice of consultant and type of consultancy, reminders and confirmation of impending appointments
Much easier to use when booking an…
Much easier to use when booking an appointment.
Available dates and times
Knowing availability of Gp and being able to access my calendar to cross reference. Made the booking easy.
I have a lot of medical appointments…
I have a lot of medical appointments and Dr’s unfortunately but HotDoc makes it very easy to book and record on the phone’s Diary
Not your fault with connecting to the…
Not your fault with connecting to the centre but from Doctor centre in serpentine was closed because of power living in Byford and driving 40 mins was a disappointment a text to all would have helped especially with petrol prices as they are thank you
Your service is a great thing love it
Easy access to appointments round the…
Easy access to appointments round the clock. The ease of booking on the Ap.
I was forced to book an appointment…
I was forced to book an appointment that didn't suit with no options to select anything else.
I went back in the various menus and selected a different option and found the calendar and booked a more appropiate date and time.
This procesa took +10 minutea, so much for saving time and almost instant booking.

Réponse de HotDoc
My Doctor it’s the best take time for…
My Doctor it’s the best take time for you and follow everything up ,
Great App easy bookings
It is easy to use for all bookings and can be used anywhere is Australia which is great. I use many apps and this is one of the best for use and for booking process and changing bookings.
Efficient Easy & Quick.
Great Dr who I trust always
Great Dr who I trust always. Does not prescribe medicine if not needed
Worst Booking App Ever!
HotDoc is the most useless app I have ever used. My family clinic has stopped using Health Engine for their appointments which is most distressing. HotDoc is supposed to make like easier so you don't need to ring the clinic, well that didn't work. I made my appointment and then it said that my appointment had been changed. I then had to call the clinic to confirm my appointment which when I finally got through after being on hold for 30 minutes and hanging up and redialling was told no it hadn't been changed. Go back to Health Engine which was fantastic for years. I will never book through HotDoc ever again it is useless and I will be removing the app from my phone. What's the point since you have to ring the clinic to confirm your appointment.

Réponse de HotDoc
It is easy to use this hot doc apps
It is easy to use this hot doc apps, i just wished there will be more appointment time available for people working normal 8 to 5
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