Howards Motor Group Avis 1 045

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had my Toyota CHR serviced yesterday, excellent service, I needed help understanding my dash cams and George was very helpful showing me the correct way to make it operate correctly Thank you George... Voir plus

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Brilliant customer service from Richard Sparrow! Had a fantastic experience at Toyota Weston-super-Mare last Friday thanks to Richard Sparrow. I’m a driving instructor and desperately needed a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Peugeot sales and service reception excellent. Very thoughtful and keen to help. Vehicle hand over not rushed and vehicle details carefully explained. Transfer of service plan handled with ca... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with your service assistant, James. He was exceptional courteous and efficient and very helpful. This is so unusual these days and needs to be acclaimed. If this is due to st... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur

Informations provenant de diverses sources externes

At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.

About us

Écrit par l'entreprise

Howards Motor Group
At Howards, our ethos is to keep you ‘on the road’ by providing expert advice, quality service and value for money. We proudly represent nine of the UK’s most popular and luxury automotive brands, aiming to deliver the highest quality of service underpinned with a culture of respect for our customers, suppliers and employees.
Were committed to our customers.
The current brands we work with are Peugeot, Citroen, DS, Nissan, Toyota, Kia, Hyundai, Honda and Lotus. This wide brand selection allows us to buy and sell over 7000 cars and commercial vehicles each year and ensure our stock is constantly updated to reflect new model releases and used car demands. Keeping our customers spoilt for choice!

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Coordonnées de contact


4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

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Noté 5 sur 5 étoiles

helpful staff

had my car MOT'd here very honest and helpful team. shane especially was very helpful with getting the repair work needed done in a timely manner

30 juin 2025
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Réponse de Howards Motor Group

Hello, thank you very much for taking the time to leave this review. We hope to see you again soon.

Howards Vauxhall Taunton

Noté 5 sur 5 étoiles

Charlie! What a guy!

Great experience! Fantastic friendly guy!

17 juin 2025
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Réponse de Howards Motor Group

Hi Lewis, we're so pleased that you had a good experience with us. Please feel free to reach out if there is anything else we can do.

Howards Hyundai WSM

Noté 5 sur 5 étoiles

I recently purchased a new Vitara from Howards in Weston Super Mare

I recently purchased a new Vitara from Howards in Weston Super Mare. Your agent, Elisha was absolutely brilliant and made the whole purchase process easy for me. Very efficient and knowledgeable. The explanatory video was very clear and helpful. Thank you Elisha.

31 mars 2025
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Réponse de Howards Motor Group

Hi Douglas, thank you for taking the time to leave this review. Please feel free to get in touch if there is anything else we can do for you.

Howards Suzuki WSM

Noté 5 sur 5 étoiles

Excellent service

If you are looking for excellent customer service and knowledgeable advise then please give this garage a chance.
We wanted to change our car and Kieran Smith was so helpful he asked the right questions which resulted in us buying a car. Thank you Kieran for your help and we would recommend you and the garage.

13 juin 2025
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Réponse de Howards Motor Group

Hello Kim, thank you very much for taking the time to leave this review. Please feel free to reach out if there is anything else we can do for you.

Howards Peugeot Dorchester

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. They listen to what I'm looking for and pleasant to deal with. Steve is just the best!

8 juin 2025
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Réponse de Howards Motor Group

Hello Cathryn, we are so pleased that you had a good experience with us. Please feel free to reach out if there is anything else we can do for you.

Howards Hyundai WSM

Noté 5 sur 5 étoiles

Hyundai staff very helpful

Howard's do seem to have the monopoly on car brands in Weston Super Mare. Saying that every show room we visited everyone was very helpful. We finally settled on a Hyundai and that was thanks to Stephen Newnham who was so informative, helpful and understanding. Nothing was too much trouble and he had a fantastic choice of biscuits!

6 juin 2025
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Réponse de Howards Motor Group

Hello Carol, thank you very much for taking the time to leave this review. We're so pleased to hear that your experience with us was a good one. Fell free to get in touch if there is anything else we can do for you.

Howards Hyundai WSM

Noté 5 sur 5 étoiles

Very friendly and professional service…

Very friendly and professional service received from the moment we met Marcos Louca. He was very informative and explained everything in detail, he is a credit and asset to Howard’s. Thanks again for everything Will, Sue Quinn.

31 mai 2025
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Réponse de Howards Motor Group

Hello, thank you so much for taking the time to leave this review. Please do get in touch if there is anything else we can help with.

Howards Peugeot WSM

Noté 1 sur 5 étoiles

Avoid Howards Kia Taunton unless you…

Avoid Howards Kia Taunton unless you feel 5 months is an appropriate wait time for a warranty repair.
Not impressed with the standard of service, the parts delays or the reliability of the car. We won't be buying Kia again.

23 janvier 2025
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Réponse de Howards Motor Group

Hello, we're very sorry to hear that you have found you're experience to be unsatisfactory. We would like to try and resolve this for you. If possible, would you be able to provide some additional contact details to our Customer Care email address ( customercare@howardsgroup.co.uk ) So that we are better able to contact you on this.

Noté 5 sur 5 étoiles

Used car purchase

Recently purchased a used car. The whole process was seamless thanks to John. A few niggles before pick up were sorted efficiently. The car did develop some problems a few days later which to their credit they sorted, even taking it to a main dealership at no expense to me. The whole team who didn't dodge my phone calls or palm me off (even out of hours) are a credit to the Howards dealership.

5 avril 2025
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Réponse de Howards Motor Group

Hello Steve, thank you for taking the time to leave us a review. We really appreciate your feedback and are delighted to hear of your positive experience with us! Kind regards, Howards UCC Taunton

Noté 5 sur 5 étoiles

Had great experience

Had great experience. Thank you Stephen at weston super mare!

31 mai 2025
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Réponse de Howards Motor Group

Hello Caroline, thank you for your kind words! Kind regards, Howards Hyundai WSM

Noté 5 sur 5 étoiles

Excellent service from Chris Cseri at…

Excellent service from Chris Cseri at the dealership. Excellent vehicle and support

30 mai 2025
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Réponse de Howards Motor Group

Hello, thank you for taking the time to leave us a review. We really appreciate your positive feedback. Kind regards, Howards Honda Taunton

Noté 5 sur 5 étoiles

Weston-super-Mare branch fantastic experience.

My wife and I were on holiday in cheddar and we had been searching for an electric vehicle to suit our needs, we have already had a couple of electric cars but wanted something more comfortable SUV like, after narrowing it down, we were looking for a Peugeot e3008, we went along to the Weston-super-Mare branch to see if we could at least have a sit in one, we met Matt Huxtable who opened up a demonstrator car for us and even let us have a drive in it, it was lovely and we wanted one, although we couldn’t afford the price of a brand-new one and they didn’t have one in their branch they located one for us, I said to Matt I don’t know how we’re gonna be able to buy this because we live in North Norfolk and he said don’t worry if it’s what you want. I’ll get it delivered to you. I can honestly say this is the best experience of buying a car we have ever had. Matt is an absolute gentleman and true to his word a week later the car was delivered to our driveway and our exchange was taken back. The car is fantastic. If any of the managers from Howards are reading this please thank Matt for his devotion and care.
Terry@Cheryl McDonald

16 mai 2025
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Réponse de Howards Motor Group

Hello Terry, we're so pleased to see that you have had a positive experience with us. Please feel free to reach out and contact us if there is anything else we can help with.

Howards Peugeot WSM

Noté 5 sur 5 étoiles

Having the need to change my car after…

Having the need to change my car after 6 months I returned to Alisia at Suzuki for advice. She was very very helpful to me and was able to sort me another car. She is so professional in her approach both to myself and to the company. Thank you so much. Will see you when next change occurs. Alan Loveridge

14 mai 2025
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Réponse de Howards Motor Group

Hello Alan, thank you for taking the time to leave this review. Please feel free to reach out if there is anything else we can do for you.

Howards Suzuki WSM

Noté 5 sur 5 étoiles

Trustworthy and safe, experienced and professional.

From start to finish, we were looked after through the whole process. Howard’s is somewhere I felt in safe and trusted hands regarding costs, features and, in particular, value for money. They were upfront about commissions and offered beneficial add-ons.

22 mai 2025
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Réponse de Howards Motor Group

Hello Roger, thank you for taking the time to leave this review. If there is anything else we can do for you for you. Please feel free to get in touch.

Howards UCC Taunton

Noté 5 sur 5 étoiles

Excellent customer service

We have had Kia cars for a number of years and was unsure how things would be when Howards took over the dealership. What can I say, we went to the showroom yesterday and we always see Carl. What a great chap he is, he was very thorough and spent quite a lot of time with us sorting out what was best for us. Highly recommend Carl and Howard's including the service department too.

24 mai 2025
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Réponse de Howards Motor Group

Hello Yvonne, we're so pleased you had a good experience with us. Please let us know if there is anything else we can do for you.

Howards Kia Taunton

Noté 5 sur 5 étoiles

Changing a vehicle

I would like to thank jess Smith for her professional approach and sorting out the right vehicle for us.
She even came in on her day off and met us at the Yeovil branch. I was happy with the way she dealt with the changeover and she made sure the vehicle was ready and everything was done as agreed.
I would definitely recommend Howard's group at Taunton.

4 mai 2025
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Réponse de Howards Motor Group

Hello Francis, thank you for taking the time to leave us a review. We really appreciate your kind comments about our team! Kind regards, Howards Peugeot Taunton

Noté 5 sur 5 étoiles

A satisfactory outcome.

What made my experience with this group good was they actually listened to what I wanted from my next car , how much I was wanting to pay for it . The advisor was very helpful, professional, he took me through all the options I could choose from and what additional things that were available. He came up with the car that I purchased, went through all the things I needed to know, after having a test drive with my , son I knew this is the car for me. The sales person was Bradley Bailey , he was very informative about everything I needed to know, he was a good sales person,and I would say an asset to the company, When I collected my car car Bradley was on holiday, so I was looked after by Simon , he too was very helpful and took me through everything. All the staff there are very professional,polite, and make you feel important and valued, it made my experience with them very pleasant.

30 avril 2025
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Réponse de Howards Motor Group

Hello Patricia, thank you for taking the time to leave us a review. We are delighted to hear you had such a positive experience with our team, and we hope to see you again soon. Kind regards, Howards

Noté 4 sur 5 étoiles

I visited Howard's KIA Weston to book a…

I visited Howard's KIA to book a service.
But unfortunately had to have many visits to the dealership due to miner problems that cropped up from this, also the expected help and attitude from the service reception team was not up to the normal standard,
But this has now been resolved by the service Manager.. thank you Howards

22 avril 2025
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Réponse de Howards Motor Group

Hi Doug, thank you for taking the time to update your review, please let us know if there is anything additional we can do for you.
Howards Kia WSM

Noté 5 sur 5 étoiles

Brilliant customer care

The team at Peugeot are absolutely fantastic especially Sam & Greg nothing was too much trouble. Cannot recommend these guys enough great customer service. Was so impressed my mum & aunty also bought cars from them and received the exact same high standard of customer care as I did. You're both a credit to the company!!!!

1 mars 2025
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Réponse de Howards Motor Group

Hello Sharon, thank you very much for taking the time to leave this review! Please feel free to reach out if there is anything else we can do for you!

Howards Peugeot WSM

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