I’m a homeowner who was let down by another supplier who’d pushed my delivery date by a week! The branch staff were so friendly and helpful. Andy at Derby ensured that the items were delivered on thei... Voir plus
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Ordered item online off website snd paid in full. Next day could not purchase this item as it was damaged on yard. They tried other stores same fault, No item similar to replace. Very disappointing as... Voir plus
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From my first contact all staff were polite and very helpful. I placed my order with this branch because the closest one was unable to deliver. Never at any point did anyone comment on the distanc... Voir plus
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Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was... Voir plus
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À propos de l'entreprise
- Fournisseur de matériaux de construction
- Service de location d'équipement de construction
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
- Magasin de matériel de plomberie
- Grossiste en outils
À propos de Huws Gray
Écrit par l'entreprise
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Coordonnées de contact
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Royaume-Uni
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Excellent
2 k avis
Demande des avis aux clients
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5 STAR from purchase to delivery
5 STAR from purchase to delivery. Will definitely use again. The delivery driver was excellent he went above and beyond. Highly Recommended.
11 août 2026
Great service great delivery guy
Great service great delivery guy . Would definitely Recommend .
11 août 2026
Ordered on line for store pickup.Had a…
Ordered on line for store pickup.Had a phone call 15minutes later to advise it was ready for collection.First class service.
11 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Great service from order to delivery
Ease of ordering material, good communication regarding delivery and excellent service when the delivery was made
10 août 2026
Réponse de Huws Gray
We're so pleased to hear that you found the ordering process easy and that our communication regarding delivery was helpful.
We appreciate your kind words about our service!
Réponse de Huws Gray
We're so glad to hear you had a great experience with our customer service.
Your kind words mean a lot to us.
Réponse de Huws Gray
Hi Sedat,
Thanks for your review!
After further investigation into your order I can see the order related to this was set for a collection.
Could you please email Customerservices@huwsgray.co.uk to give us more details on how you have paid this delivery charge as this has not been charged online?
I look forward to your reply.
The guys were brilliantly helpful
The guys were brilliantly helpful. I recommend Huws Gray for all your building supplies.👍
10 août 2026
staff at Colwyn Bay don`t care not very…
staff at Colwyn Bay don`t care not very helpful at all
3 août 2026
Réponse de Huws Gray
Hi Wayne.
We are concerned to hear about your experience with our staff at Colwyn Bay.
Could you please send more details to customerservices@huwsgray.co.uk so I can look into this further for you?
Thanks
Jobsworth Attitude
I ordered a number of items as requested by the landscaper laying a patio for us. Unfortunately he wasn't very good at estimating the quantities and we are now left with 2 LARGE bulk bags of sand. I visited the Thetford branch where I bought the supplies from to ask if I could return these items. Jobsworth Neil at the branch said they couldn't take them back as " someone" might have put something in the sand thus they couldn't resell it !!!!!. What nonsense as the bags have been in our garden. Happy to take your money, but for something as simple as asking to return these 2 bulk bags, not intetested.
17 août 2026
Avis spontané
Réponse de Huws Gray
Hi Niall,
Thank you for your review!
I am so sorry to hear about your frustrations with this order!
Could you please send over order details to customerservices@huwsgray.co.uk so I can look into this further for you?
Thanks
Superb service....
Should have ordered more topsoil first time, phoned them up and they bent over backwards to get me an extra load on same day. Superb service.
8 août 2026
Réponse de Huws Gray
We're so glad we could help you out with that extra load of topsoil on the same day!
We always aim to provide excellent service, and we appreciate your kind words.
Great company
Great company, I used them several times when doing work in my garden. The team at the fossway Newcastle couldn't have been more helpful.
18 juin 2026
Réponse de Huws Gray
We're so happy to hear about your positive experiences with us and our team at Fossway Newcastle.
Thank you for your kind words!
Great service all round
Communication regarding delivery easy to contact, easy to order online. Delivery on day as promised, by a really nice happy chap
9 août 2026
Réponse de Huws Gray
We're so happy to hear that our communication and online ordering process were easy for you.
We appreciate your kind words about our delivery team!
Delivery service driver was great
Delivery service driver was great. Courteous, efficient and precise. I should of received the phone call within their specified time but it did not happen so I called then to arrange delivery. It was a good mix I received.
8 août 2026
Réponse de Huws Gray
We're glad to hear our delivery driver was courteous and efficient. We sincerely apologize for the missed phone call regarding your delivery time.
We understand your frustration and are reviewing our communication process to prevent this from happening again. We appreciate your feedback.
Réponse de Huws Gray
We're so glad to hear that our communication and delivery met your expectations.
We truly appreciate your positive feedback.
Swansea branch don’t mind a DIY guy…
Swansea branch don’t mind a DIY guy like me asking stupid questions! Quick delivery.
6 août 2026
Réponse de Huws Gray
We're so glad to hear our Swansea team was helpful and that you received your delivery quickly.
We appreciate your kind words!
Great product and fast friendly…
Great product and fast friendly delivery. Asked me where I wanted it and craned it exactly where I wanted it. Couldn't fault them.
8 août 2026
Réponse de Huws Gray
We're so happy to hear that our delivery team provided such excellent service and placed your product exactly where you wanted it.
Thank you for your kind words!
Good quality product delivered on time
8 août 2026
Réponse de Huws Gray
We're so glad to hear that you're pleased with the product's quality and that it arrived promptly!
We truly appreciate your positive feedback.
Réponse de Huws Gray
We're so glad to hear everything arrived safely and on time!
Thank you for your positive feedback.
Great service
Great service. Delivered early doors, so could get the job done. Great price as well.
7 août 2026
Réponse de Huws Gray
We're so happy to hear that our service was great and that your delivery arrived early, allowing you to get your job done.
We also appreciate you mentioning our great prices!
Réponse de Huws Gray
We're so glad to hear that you found the ordering process easy and that our communication and delivery met your expectations.
Thank you for your wonderful feedback!
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