Over a year ago, we bought some ceramic garden tiles from the Bletchley depot. Our builder at the time said he would collect them when he was ready, but due to ill health that never happened. Upon ret... Voir plus
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I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds . The women who served me in the yard couldn't have been more helpful, muc... Voir plus
L'entreprise a répondu
I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even... Voir plus
Order confirmation said a staff member would contact to confirm delivery date etc, didnt happen, the lorry appeared at the gate one day, good job we were in. One of the lengths of wood had a bad split... Voir plus
À propos de l'entreprise
- Fournisseur de matériaux de construction
- Service de location d'équipement de construction
- Magasin d'articles pour l'aménagement paysager
- Magasin de bois
- Magasin de matériel de plomberie
- Grossiste en outils
À propos de Huws Gray
Écrit par l'entreprise
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Coordonnées de contact
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Royaume-Uni
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Service
I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even refusing my offer to pay the cutting charge aditionally. Great Service!
31 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
I was using another merchants in…
I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds .
The women who served me in the yard couldn't have been more helpful, much appreciated great service !
I was having a bad brain day ! lol and got my order wrong the man at the trade counter was also really friendly and helpful and incredibly patient ! So thanks you . HuwsGray now my regular stop for all things building related . Jim
11 août 2026
Avis spontané
Réponse de Huws Gray
We are so pleased to hear that our team provided such excellent service, especially when you were having a challenging day. It means a lot to us that our colleagues were friendly, helpful, and patient.
We truly appreciate you choosing us as your regular stop for building supplies.
Seacombe staff were very helpful
Seacombe staff were very helpful. When the online stock did not exist they found my product and directed me to another depot that had my product.
8 septembre 2026
Réponse de Huws Gray
We're so glad our team could assist you in finding your product!
We appreciate your kind words about their helpfulness and dedication.
Réponse de Huws Gray
We are so pleased to hear that your online order and collection experience was problem-free!
Thank you for sharing your positive feedback.
Poor customer service and non existent next day delivery
Ordered electrical tool and paid for next day delivery. When not received i contacted my local branch who could see the order but hadn't received the stock. Advised to contact online sales. Response back next day from online sales to say as it wasnt an online order, (which it was) i needed to contact my local branch. Item eventually arrived the following day and I received a refund on next day charge after requesting it. A lot of hassle and poor customer service.
7 septembre 2026
I was delighted with Huws Gray
I was delighted with Huws Gray, the delivery could not have been more professional and efficient, and I would definitely order from them again. Great work guys, and I hope to order again soon.
7 septembre 2026
Réponse de Huws Gray
We're absolutely thrilled to hear how delighted you were with our professional and efficient delivery service.
We truly appreciate your kind words and look forward to serving you again soon!
Reasonable company.
Order confirmation said a staff member would contact to confirm delivery date etc, didnt happen, the lorry appeared at the gate one day, good job we were in. One of the lengths of wood had a bad split in it, which luckily, I could manage.
2 septembre 2026
Excellent delivery
7 septembre 2026
One week on and no delivery and no…
One week on and no delivery and no contact from branch to arrange delivery
6 septembre 2026
Réponse de Huws Gray
We apologize for the delay and lack of communication regarding your delivery.
Please send further details to Customerservices@huwsgray.co.uk
We are looking into this immediately to resolve it.
The delivery was right on time and the…
The delivery was right on time and the driver was very helpful. Great service
6 septembre 2026
Réponse de Huws Gray
We're so happy to hear that your delivery was on time and that our driver provided such helpful service.
We truly appreciate your kind words!
Outstanding Staff
Over a year ago, we bought some ceramic garden tiles from the Bletchley depot. Our builder at the time said he would collect them when he was ready, but due to ill health that never happened. Upon returning the depot over 12 months later, we were a little worried that the order would be lost or forgotten. No, the staff immediately knew who we were and showed us the pallet still waiting for us, then quickly arranged our new delivery. Amazing service! So a big thank you to the most helpful, funny and decent chaps at Huws Gray, Ian and Shane. You do the company credit!
12 septembre 2026
Avis spontané
Réponse de Huws Gray
We are so happy to hear about your positive experience with us! It truly brightens our day to know that we could assist you so effectively, especially after such a long time.
We always aim to provide excellent service, and it's wonderful to see that our team delivered.
We appreciate you sharing your kind words.
Easy to order materials
Easy to order materials, great customer service and quick delivery.
6 septembre 2026
Réponse de Huws Gray
We're so pleased to hear that you found it easy to order your materials and that you experienced great customer service and quick delivery!
We truly appreciate your wonderful feedback.
Poor Customer Service
I was supposed to get a message about delivery within 24 hours of ordering but it didn't happen. I phoned Monday and they said delivery was on Tuesday. Didn't arrive so phoned again when they said delivery now Wednesday but they phoned Wednesday pm saying it would now be Thurday. Finally arrived Thursday. Product OK buy hopeless customer service.
6 septembre 2026
Réponse de Huws Gray
We sincerely appreciate you sharing your experience with us. We are truly sorry to hear about the significant delays and miscommunications regarding your delivery. We understand how frustrating it must have been to receive conflicting information and have your expectations unmet.
We are reviewing our delivery notification and customer service processes to prevent similar situations in the future.
Very helpful with buying products and…
Very helpful with buying products and for setting up future projects
5 septembre 2026
Réponse de Huws Gray
We're happy to hear that we were helpful with your purchases and future projects.
We appreciate your positive feedback!
The delivery driver was most helpful
5 septembre 2026
Réponse de Huws Gray
We're so pleased to hear that our delivery driver was helpful!
Thank you for taking the time to share your positive feedback with us.
Last minute purchase
Last minute purchase, witch worked out to be the best competitive price, in stock and ready to collect in 10mins .
4 septembre 2026
Réponse de Huws Gray
We're so glad we could provide a competitive price and quick collection for your last-minute purchase!
We appreciate your positive feedback.
Ordered online a single slab.
Ordered online a single slab and collection was easy and staff very helpful
2 septembre 2026
Réponse de Huws Gray
We're so glad to hear that ordering your slab online was easy and that our staff provided helpful service during collection.
We truly appreciate your positive feedback!
Réponse de Huws Gray
We're so happy to hear that your delivery arrived on time and that our delivery person provided excellent service!
We truly appreciate your wonderful feedback.
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