Marvellous Escapes Avis 562

Great detail and time is taken when booking. They are friendly and very knowledgable. A pleasure to speak to and always ring at the time they say they will.

Very efficient Hayley phoned back as scheduled

They were very responsive, listen to what you want from the holiday, and came up with an accurate itinerary!

We booked a train trip across Europe with Marvellous Escapes - organised by Hayley Norris which was nothing short of exceptional in organisation
The main part of the trip was to travel on the Bernina express ( totally amazing) for my wife's birthday.
we travelled London to Paris and then Zurich which we stayed the night then to Chur again to stay the night (ABC HOTEL just a minute from station - wonderful hotel) - Catching the Bernina express from Chur was just out of this world - after Bernina made our way ( again by train) to Lake Como for three nights before finishing in Milan for two nights and flying home.
Wonderful experience all tickets and hotels sorted with precision - only thing we would have changed would of stayed in Paris a night before catching train to Zurich ( so we travelled there in day rather than at night).
Would highly recommend but travel in daylight hours - thank you to Hayley and Marvelous Escapes for making it a wonderful experience for my wifes retirement birthday

Absolutely outstanding customer care from the get go. So helpful and friendly and they respond to any communication quickly and efficiently. They go above and beyond to ensure you have the best time on your trip.
We had a few hiccups along the way with our trip to Venice + Orient Express none of which was caused by Marvellous escapes but without their intervention it would have turned out to be a disaster.
Our representative was Hayley Norris and together with her colleague Paul Tavener they were utterly outstanding when we were in a predicament whilst in Venice. They worked so very hard to rectify someone else's mess up for us and kept us informed via email and texts the whole time. Without them this trip would undoubtedly have been a disaster. I cannot praise these two reps highly enough.

It was all straight firward thececception

Hayley organised our fantastic holiday in Andalusia, we had a such wonderful time and were so pleased with; the interesting, central, comfortable hotels she booked for us; the magical, marvellous trips she recommended for us and of course the seamless, scenic, environmentally- friendly rail journeys.

From start to finish. Excellent personal service.cant speak highly enough of our holiday consultant

Their travel specialist Hayley Norris created our superb Golden Wedding holiday last April and because of that I turned to her again to organise a trip on the Indian Pacific train across Australia next year, once again organised to perfection. Marvellous Escapes really do deliver.

Very helpful and instructive offering a number of interesting options to compare

Cannot recommend Marvellous Escapes enough. We had a once in a lifetime trip on the Venice Simplon Orient Express and everything from start to finish was expertly organised. From boarding the Eurostar in London, arriving in Switzerland and onward journey to Venice. The 2 hotel stays chosen for us were excellent and central for seeing the sights of both Montreaux and Venice with ease. Obviously the highlight of the trip was the Orient Express journey from Venice to Paris which had been on our bucket list for years and with a surprise upgrade which made it very special. We wouldn't hesitate to use Marvellous Escapes again.

I had the most incredible time on the Switzerland Railway Scenic Holiday with Marvelous Escapes! Everything ran so smoothly — trains, hotels, buses — I didn’t have to worry about a thing.

The scenery was out of this world, especially on the Glacier Express and Bernina Express, but Interlaken was definitely the highlight for me. The mountains, lakes, and views were just amazing.

Huge thanks to Hayley for organizing it all so perfectly — she made the whole experience effortless and unforgettable. I’d 100% recommend this trip to anyone wanting to travel around Switzerland!

Laurie is amazing! So attentive and organised and a pleasure to talk to. She put together a superb package last minute for our romantic Swiss mountain experience even booking in extra trips, the hotels booked within our budget were spot on and as she had described. HIGHLY recommend Marvellous Escapes.
Thanks team.

Hayley organised a perfect trip involving flights, transfers, hotels and luxury train in southern Spain. Everything single thing worked as planned an enabled us to have a stress free holiday. Well done Hayley, you really are a star!

Olivia was very helpful organising and tailoring our trip to Italy that we are looking forward too

From the initial enquiry through to booking, service was outstanding. Hayley was our contact & nothing was too much trouble for her, she answered all our queries & question's promptly & efficiently. Hayley treated us as if we had been friends for years. Exceptional service.

We needed a package which incorporated extra days, plus a tour which needed to be reversed. This was done with great speed so that we weren't left wondering whether or not the holiday could happen.

We booked our honeymoon with Paul, to Rhodes Mayia hotel.

The process from start to finish was absolutely seamless and Paul was able to get us the trip for £300 less than EasyJet holidays.

The hotel was very plush but Paul took it upon himself to get us a free upgrade (the upgrade was worth £6,000) because he took the care and time to email the hotel about it being our honeymoon.

We were then sent a bottle of champagne by Marvellous escapes to our room.

This elevated our experience and I would not hesitate to book with Marvellous Escape again and I recommend them to all family & friends - they are absolutely fantastic. They made our honeymoon the most special time.

Olivia was brilliant at satisfying request after request. She even arranged a Montalbano tour which I had not requested but which is brilliant.
This is just an example of her going out of her way to present a superb holiday package.
Thank you, Olivia.