Miles & Barr Avis 

Louise at Miles & Barr was fantastic throughout. She was a speedy and reliable communicator and made a stressful process feel much more manageable. She is genuinely one of the best estate agents we have worked with, and we would highly recommend her.

Jade Eccott was supportive throughout the process and communicated all the way from offer to completion. She was always available to assist with concerns and ensured the whole process was as smooth and easy as possible, 10/10.

Gracie Maye was very efficient & effective in solving a plumbing issue. After a week of going backwards & forwards (a severely blocked kitchen sink) Gracie sorted it within 1hr. She contacted a Drainage Company & they were at my property within the Hour. Problem fixed & Well done to Gracie!👏🏻👏🏻

My property manager Lisa has been wonderful and approachable and my experience with Miles and Barr is one of the most positive I have had in 14 years of renting !

Jade Eccott has been a very impressive and essential part of getting this deal across the line for us . Her persistence and patience really has been vital in helping keep this deal together. Her experience of monitoring and chasing up multiple property sales gave us the confidence to trust her advice and although it’s taken longer than we wanted a sale has now been exchanged . Jade more than made up for the branch negotiators Ethan Simpson’s poor advice which could have cost us £1000s in his incorrect so called market experience . Thank you Jade the stars are for you .

We have been absolutely thrilled with the service provided by Miles & Barr. Everyone we have spoken to has been friendly, professional, and genuinely helpful throughout the entire process.

The level of service has exceeded that of other estate agents in the area, and we’ve had experience with several Canterbury-based agents in recent years. From start to finish, the communication and support have been excellent.

Two people who particularly stood out were Luke Payne and Rebecca Gravener. They guided us through the sale with professionalism, kept us informed every step of the way, and were always approachable and willing to help. Their dedication and hard work ultimately got the job done, and we are incredibly grateful for everything they did.

We wouldn’t hesitate to recommend Miles & Barr to anyone looking to buy or sell a property.

The service we have received has been professional and courteous throughout and our requests for viewings in order to do things like measuring up have always been agreed without fuss.

Thank you so much to Jade Eccott for all your help and amazing communication, we had weekly updates from Jade, and she really helped us with the process, and what to expect. She helped chase up enquires, and communicated with the vendor. A big thank you to you.A real credit to your profession. Would recommend for sure 🤩

Having been a client of Miles & Barr for a number of years now, we have always experienced exceptional service, particularly from the Regional Team Manager (Michelle Purse) at Miles and Barr, Ramsgate, who is very diligent in ensuring that our properties are managed to a high standard and are compliant with all legislation.

I had a wonderful experience dealing with Miles & Barr, Emily was outstanding and so helpful and friendly. She kept me updated constantly and was always putting my mind at rest. Would throughly recommend them. Big thank you to Emily ❤️

Louise Dayley was exceptionally helpful and easy to reach for reassurance and information regarding sale of property to Tenants. I would go so far as to say She held the whole process together

I’m giving the company, Miles and Barr, only 3 stars because to be honest they are hopeless. I’ve had so many problems with them due to the lack of last minute information and requests that at one point I was seriously considering taking my business to another company.
Having said that there is one person who is outstanding.
Diane !!
She is an absolute credit to the company. Always extremely pleasant, helpful in every way, answers any questions I may have, always emails or calls me back when asked, and sorts out any issues I may have. If it were possible I would give Diane 100 stars. In my opinion she should be running the company and the company would be a lot better off if she were.

MY EXPERIENCE OF WORKING WITH PROPERTY MANAGER MICHELLE PURSE.

In October 2022 I bought a house in Ramsgate which was converted into three flats, all of which are tenanted.
I was aware that Miles & Barr were the Letting Agents so was introduced to Michelle. From the first meeting I liked and trusted her.
Following on I made the rather foolish decision to tackle the innumerable problems which came with the property myself, employing roofers, scaffolders, builders, gas engineers, plumbers, decorators which was a costly mistake on my part.
Some of the tenants can be quite demanding and having arranged for a plumber to fix an issue, resulting in a much worse problem, I decided I needed to leave it to the professionals, which is what Michelle is.
Since then Michelle has resolved a vast number of problems, from external works, new flooring, replacement bathrooms, and many smaller remedial works.
She informs me in advance of compliance requirements, then arranges for one of her stable of contractors to simply go to the house and deal with such things as EICR’s Gas inspections, faulty locks etc.
When I submit my End of Year Tax, she sends me a break down of rental income and expenses to forward to my accountant.
All these responsibilities she removes from my shoulders, especially now RRA has been introduced, with good humour, unfailing reliability, and expertise.
I can honestly say that without her assistance, I would probably have decided to leave the PRS and sell up.
She really is a lovely woman, knowledgeable, helpful, funny, so I am extremely grateful to have won the lottery when it comes to my Property Manager Michelle.

Our dealings with our property Manager at Miles and Barr have been good. They are usually available (or if not will return your call), willing to listen, and quick to act. If they say they will investigate an issue they will.

Although it took a long time the sale eventually went through. The team were generally good and Rebecca was very helpful.

I've had an excellent experience with Miles & Barr, especially Jadie Hards. She has been incredibly friendly, professional and supportive throughout the whole process. Jadie kept me informed every step of the way, answered all my questions promptly and made what could have been a very stressful time much easier.
Her communication has been outstanding, and nothing has ever seemed too much trouble. I truly appreciate all the help and support she has given me while preparing for my move. She is a real credit to Miles & Barr.
I would highly recommend Miles & Barr, and especially Jadie Hards, to anyone looking for a professional, reliable and caring letting agent. Thank you so much for everything.

Giving informed and prompt advice plus acting efficiently.

I spoke to Gracie this morning regarding an issue we have with a garage door at our rental property. She was kind and courteous and dealt with the matter very efficiently.
Very impressed.
Russell

From start to finish, Miles and Barr have been amazing. Josh was my first contact for the viewing and was very helpful, knowledgeable and friendly. All the staff that I interacted with were great and Becky was the best! She worked tirelessly as my Sales Progressor and I don’t think it would have happened without her, due to issues with solicitors in the chain. Even though it wasn’t related to the purchase, she jumped in and help to get everything across the line.