OfficialStaunton Avis 462

Bought this for my grandson's birthday. One very very happy 8 year old boy! Thank you very much.

After a week' s delay and problems with Parcelforce I have received my order. Frustration with delivery was tempered by Carl in Customer Services who went above and beyond to rectify the situation as he realised the order was for a grandchild's birthday present to be taken to Spain. I am grateful for his kindness and can recommend the professional service I have received, especially his prompt replies and attention to my emails which has been much appreciated.Thankyou again Carl.

Had a slight problem with our item and our issue was dealt with promptly and efficiently and much to our satisfaction. Service was excellent and quality of the boards is top notch.

Extremely fast delivery and quality board.

Really easy to order. Tracking, delivery and communication is good. Product is great quality, it was for a present and so pleased with the quality. Would recommend

My partner was thrilled with the chess set I bought him. It's really high quality and clearly made with love and attention to detail. Not only that though – when my dog got hold of the white king and nibbled his hat off, the kind customer service people I spoke to found a way to send me a replacement (for free), even though they don't sell individual pieces for a set. They clearly really care about what they do and the satisfaction of their customers which is really lovely to see in the age of automated chat bot responses to customer service requests. Wouldn't hesitate to order from these guys again!

Chess set arrived within 48 hours, very well packed. The set is fabulous! Really good quality and something we will treasure and use for many years to come

Absolutely beautiful chess set that was delivered well packaged. The chess pieces are huge and weighted, the board is massive. Much better than expected.

Extremely happy with products from yourselves and have more items to arrive.

Lovely wooden chess set, pieces weighted. Delivered quickly.

Great quality,

Quick, effortless service, and the product arrived exactly as described. I already own one, so I knew the quality to expect — and it didn’t disappoint.

Process extremely smooth from checkout to delivery. The set itself it's great: perfect size for a very comfortable game, all pieces and board are refined to very good standard. Highly recommended
(Make sure to check the set measures before buying it, as some can be big)

Really pleased with the product, and the customer service from Carl was outstanding! I realised the delivery may be too late for my son's birthday, and he upgraded the delivery to ensure it would arrive on time. Many thanks Carl, A++!

First time I’ve used Official Staunton, they were helpful and kept me up to date with my order. The chess pieces came with a nice box to store them in

Great service, though was not expecting non uniformity in some of the black squares of the chess board. 2 out of the 32 black squares had a different striation.

The chess set and chess pieces that I wanted were not on the website. So a quick enquiry on the site allowed me to get the 52cm Mahogany board and the Winchester 4inch Acacia pieces plus the wooden box. Much to my surprise it turned up the following day. Brilliant! Thank you.

Everything was fine kept me updated ordered 2 Boards did what they said they were going to do, no problems
Boards good quality, good price, no
hassle, what more do you want??

An efficient, speedy service and well packaged delivery.