Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

STAY AWAY! I have emailed 6 times, still no response! I placed an order on 29th march, evri lost it so they told me to get in touch with one pound sweets to get it sorted, no response whatsoever. Very... Voir plus

Noté 5 sur 5 étoiles

This was my first order with the company. I was a little apprehensive because of some negative reviews. However my experience was good. Delivery was as expected - after a few days. I was please... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Purchased some Iron Brew and Highland Toffee chew bars to send to my pals down south as a wee novelty Fast dispatch and good communication throughout. Items arrived well packaged and as descri... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the c... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons

Écrit par l'entreprise

Online sweet shop selling all the best retro sweets from the 60s, 70s, 80s, 90s, 00s as well as modern sweets too. All delivered in speedy time and almost everything is only £1 per pack.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 26 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Missing chocolate but resolved quickly!

I ordered a box of 32 Cadbury starbars. Unfortunately when I received them the box appeared to be tampered with or damaged in transit. There was only 14 bars in the taped up package. I emailed the customer service team and promptly got a response to say I would receive the missing bars. I was a little concerned after reading some negative reviews of the after sales service but I had no reason to be concerned as the service was great, no problems. I would therefore recommend people to but from this business Thanks you still much guys.

25 février 2025
Avis spontané
Noté 5 sur 5 étoiles

First time using

First time using, order delivered next day, very fast delivery. Although after I found they use a well known shopping channel I'd sooner use the One Pound web site, its very well displayed and for my old eye sight its perfect.
Thank you. 👍🙂

6 février 2025
Avis spontané
Noté 1 sur 5 étoiles

I received my order 3 weeks ago

I received my order 3 weeks ago with items missing its taken 3 weeks for them to reply and they practically calling me a liar they said they emailed me twice and I didn't respond they haven't I've looked customer service is shocking they are not nice people only way to contact is by email

3 janvier 2025
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

We emailed you back the same day and several days after this with no reply. If you responded when we asked your issue would have been resolved quicker.

Noté 2 sur 5 étoiles

Delivered quickly but short expiring…

Delivered quickly but short expiring date. Bought a box of 36 packs Cheetos crunchy cheese and the expiring date is on 2/3/2025 which is less than 2 months. I was expecting longer expiring date for products like this.

15 janvier 2025
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

Crisps have an average best before date of 6-10 weeks. They do not last long. So 43 days date from delivery to eat 30 small bags of crisps is plenty of time,

Noté 5 sur 5 étoiles

Hurray no excessive packaging

Hurray no excessive packaging
Delivered quickly and to my door. If yous had had more packets of the sweets I got I would have bought more so I'll be back. A returning customer!

7 janvier 2025
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

Thanks, Shona! We're thrilled you loved the service and our eco-friendly packaging. We'll do our best to keep those sweet treats in stock for you. Looking forward to your next visit! 🍬

Noté 4 sur 5 étoiles

Order arrived quickly

Order arrived quickly. Was disappointed with the sweet peanuts, not shaped like peanuts & no salty taste to them.

3 janvier 2025
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

Thanks for your feedback, C! We'll definitely take a look into the sweet peanuts. Happy to hear the delivery was speedy! 🏃‍♂️💨

Noté 3 sur 5 étoiles

Late delivery even tough I paid extra…

Late delivery even tough I paid extra for a better service, no reply to my email enquiry.

18 décembre 2024
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

Hi Terence, sorry for the inconvenience! 😟 Please contact our customer service so we can sort this out for you. Thank you for bringing it to our attention.

Noté 5 sur 5 étoiles

Great value for money

Great value for money, fast, well packaged delivery

13 décembre 2024
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

Thanks, we're glad to hear you appreciated the value and delivery! If you ever need anything else, we're here for you 😊

Noté 5 sur 5 étoiles

Excellent

Excellent range
Excellent prices
Excellent service
Really really pleased with the products.
Thank you 😆

10 décembre 2024
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

We're thrilled to hear you're so pleased, Cathy! Your satisfaction with our range, prices, and service makes our day. Thanks for sharing your experience! 😊

Noté 5 sur 5 étoiles

☆:*´¨`*:☆ Fast Delivery ☆ Excellent ☆…

☆:*´¨`*:☆ Fast Delivery ☆ Excellent ☆ Thank You ☆:*´¨`*:☆

10 décembre 2024
Avis spontané
Logo de One Pound Sweets

Réponse de One Pound Sweets

Thanks so much, Julie! We're thrilled to hear you enjoyed our fast delivery. Your feedback means a lot to us! 😊

Noté 1 sur 5 étoiles

Marketing hell

Great selection. Great service. Fast delivery. Reasonable prices.

Just such a shame they do not take data privacy seriously. Since making the order they’ve been hounding me with marketing every day (luckily I took a screenshot proving that I did not consent to marketing, so they can expect a nice complaint to the ICO).

I shan’t be using again - I cannot stand companies that do not take customer privacy and preferences seriously. No doubt they’re probably selling my details as well.

8 décembre 2024
Avis spontané

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