One Pound Sweets Avis 2 484

Wonderful company, I ordered sweets on the Monday and they were delivered on the Wednesday, I'm so happy with the sweets I received, exactly as stated. Will definitely order again

Top speed, great condition prawn cocktail quavers ( :) _)

Very pleased with my first order, lots to choose from.

If I could leave 0 stars I would

Different sweets to what was advertised were sent to me but there is no method to return them

I emailed the ‘help desk’ but the customer service is dreadful and rude

I was told I would have to pay extra to return them with no mention of a refund

Dreadful company - do not order

Hopeless, courier couldn't find my address said my address doesn't exist even though my premises have been 60/70 years so won't be ordering again and I have to wait for refund even though this was all the couriers fault not happy

Excellent choice for vegetarian sweets and prompt delivery.

Didnt receive my order. Was delivered to wrong address. Emailed company who have ignored me.

Great company. I was notified as soon as the liquorice was back in stock. I ordered three bags on Wednesday and they arrived on Friday. Couldn’t be happier and neither could the recipient. Would definitely order from them again.

I made an order from One Pound Sweets and was delighted with the delivery time, the price and of course the sweets i received.
I'd definitely order from them again.
Many thanks.
5/5

Fast collection time, pleasant, friendly,
Good price and quality

Delivered in good time, value for money, sweets delicious xx

First time ordering from this company. My order got lost through the courier. I had to email the company to see where my order was and then to be notified that it had been sent back to the company. I had to chase for a status and a refund and had a generic email saying “ once we receive your order back you will be refunded as per our refund policy

thanks”

Bad customer service and didn’t even try to rectify the situation. Only when I emailed again asking to be notified of when to get my refund did they respond.
Would not recommend this company at all. Terrible communication

Easy to order, quick delivery, very good value for bulk

Delivered very quickly. Relatively cheap for delivery and products. Good quality of products. All nutritional information and allergens on packaging. No misconceptions that I noticed.

I never received my order.can you look into this and get back to me.thanks

Worst company I have dealt with, no customer service standards what do ever. Ordered 4 boxes if snaps for a party, and saw updates from Evri saying they had received parcel, but too big yi drliver in standard vehicle, they would keep me updated. Had to chase the company and told they had a problem with trailer and stick got damaged and should be with me in 72 hrs, however evri notified they delivered, and one pound sweets cancelled my order and dud not refund the delivery charges. I questioned this and response was you returned the order. I asked for a managers name and response was I am the owner and you won't get any further refund/response. Will never buy from thus supplier again...avoid them at all cost

In response to reply from company...it was returned by the carrier, due to being too big...not my problem but yours...so I paid for delivery of something that was never delivered to me... get my point.?? People will see the level if response I am getting from you reply. You made ni attempt to try and get it delivered to me!