Onerep Avis 484

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

cleaning up my information from so many sites is something a person can't do alone, thanks for taking care of it. You can tell by the number of SPAM emails that come in on how many companies have your... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very impressive company. Been very pleased with the customer service and quick responses. If I find a site I notify them and its handled immediately. Highly recommend

Noté 4 sur 5 étoiles

I am happy with Onerep’s service/performance. I do think the cost is high. Initially the cost might be justified but after the information is scrubbed from the internet I believe the cost should be... Voir plus

Noté 5 sur 5 étoiles

Outstanding Customer Service, and they are superior in dealing with these evil data brokers farming out all tour personal address info, etc. I have been with them for over 2 years and I will continue... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

OneRep is the #1 fully automated privacy platform that scrubs sensitive personal information such as your addresses, phone numbers, emails, and legal records from over 200 data broker websites. By doing so, we effectively eliminate your data from Google search results. Removing sensitive personal information from the web helps manage your unwanted online presence, prevent identity theft, reduce online harassment and physical threats, and minimize phishing attacks, robocalls, and spam.


Coordonnées de contact

  • Tysons Boulevard 1750, 22102, McLean, Etats-Unis

  • onerep.com

4,7

Excellent

TrustScore 4.5 sur 5

484 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Noté 2 sur 5 étoiles

Honestly it's not that good.

Honestly it's not that good.
I have had it for two years will not be renewing.
It does an automated scan it removes from some of the sites. I have had over 40 sites pending for over 6 months. I have emailed support many times never got a reply.
So if their automated scan works it works. When it fails there is no way to get it to do the rest. I can still search my name and phone number and get many hits. Not just search results but still live data.
Going to try Optery to see if it does better

20 septembre 2025
Avis spontané
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Réponse de Onerep

Hello Brian, Thank you for sharing your experience with us. We want to sincerely apologize for the frustration you’ve encountered — especially with long-pending removals and the lack of response from our support team. That is not the standard of service we aim to deliver, and we understand why you feel let down. Having profiles sit “pending” for months without updates is unacceptable, and we are truly sorry this has been your experience.

If you’re open to giving us a chance to make this right, could you please send the list (or screenshots) of sites that have been pending? We’ll prioritize those immediately.

Unfortunately, we were unable to locate any records of prior communication or evidence that you have used our service in the past. At this time, we also cannot find an active account associated with your information.

We’ve made several attempts to reach out but haven’t received a response, which makes it difficult for us to proceed further without sufficient proof of an active service.

If you can provide any additional details — such as the email address used for registration, transaction receipts, or other relevant information — we’ll be happy to investigate this matter further.

Even if you ultimately decide to move on, we’d still like the opportunity to leave you with the service level you originally expected when you joined us.

Thank you again for your honesty — it helps us improve.

Noté 4 sur 5 étoiles

One Rep does eventually clear listings…

One Rep does eventually clear listings but done takes very long time. In those cases it would seem prudent to notify the customer. Perhaps some direct involvement is called for.

20 septembre 2025
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Réponse de Onerep

Hello! Thank you for your feedback. You’re absolutely right — while some removals can be resolved quickly, others take longer depending on the site’s process. We appreciate your suggestion about clearer notifications and more direct involvement, and I’ve shared it with our team as we continue to improve communication. We’ll keep working hard to make sure you feel fully informed throughout the process.

Noté 5 sur 5 étoiles

One rep has been absolutely fantastic…

One rep has been absolutely fantastic on my account, however, I referred you and the person said not much is happening at all as far as anything being removed. He was very disappointed and he can’t even tell if you guys are still working on it or not.

19 septembre 2025
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Réponse de Onerep

Hello Lee! Thank you for your kind words about your own experience and for referring others to us — we truly appreciate it. We’re sorry to hear your referral has been disappointed. Removal timelines can vary depending on the sites involved, but I’d be glad to have our team review their account to confirm progress and make sure updates are clearly visible. Please let them know they’re welcome to reach out directly so we can take a closer look and provide clarity.

Noté 5 sur 5 étoiles

security

been four years now no problems no issues just getting the job done! Thanks

18 septembre 2025
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Réponse de Onerep

Hello Jim! Thank you for being with us for four years! We’re so glad to hear everything has been running smoothly and that we’ve been able to consistently protect your privacy. We truly appreciate your trust and loyalty!

Noté 5 sur 5 étoiles

Constant Reassurance

I like the constant reassurance of my personal information being removed by Onerep. The monthly updates accommodate that sentiment. And, the efforts to have my personal information removed is the main reason for the 5 stars.

17 septembre 2025
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Réponse de Onerep

Hello Ronald! Thank you so much for the 5-star feedback! We’re glad to hear the monthly updates give you reassurance and peace of mind. Our team will keep working hard to monitor and remove your information so you can stay protected.

Noté 4 sur 5 étoiles

I wish it would cover professional

I wish it would cover professional related websites. I'm a lawyer and I'm included on many random legal websites that have stolen my picture from LinkedIn or other places.

16 septembre 2025
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Réponse de Onerep

Hello! Thank you so much for your suggestion! We would be happy to assist with business related websites under our new Individual Pro plan that allows unlimited custom requests. If you have any questions about available options - please reach out!

Noté 5 sur 5 étoiles

I always get updates

12 septembre 2025
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Réponse de Onerep

Hello Patrick! Thank you for your feedback! We are glad to hear that you find our regular updates useful. If you need anything - please let us know.

Noté 5 sur 5 étoiles

So far it's been great

So far it's been great. We all live in a busy world, we simply don't have time to track down all those data brokers and have our info erased. I would recommend their service.

11 septembre 2025
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Réponse de Onerep

Hello Chun! Thank you for your feedback! We are happy to take this burden off your shoulders and help you with online privacy. If you ever need anything - please let us know. And thank you for choosing Onerep!

Noté 5 sur 5 étoiles

Perfect Privacy

Great product, great customer service!

11 septembre 2025
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Réponse de Onerep

Hello Richard! Thank you for your kind words! We truly appreciate your high evaluation of the service. Please let us know if there is anything that you need - we're here for you!

Noté 4 sur 5 étoiles

Very easy and effective

9 septembre 2025
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Réponse de Onerep

Hello Tracy! Thank you for your feedback! We are so glad to hear that you're enjoying the effectiveness and effortlessness of the service. If you ever need anything - please reach out. And thank you for choosing Onerep!

Noté 5 sur 5 étoiles

OneRep has been awesome at removing all my personal information from the internet

OneRep has been awesome at removing all my personal information from the internet. Not only did they remove all of it, but they also continually monitor to see if it pops up anywhere, and get that removed as well. I'm so happy to have OneRep by my side to keep my privacy safe.

8 septembre 2025
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Réponse de Onerep

Hello Jeff! Thank you for your review! We're so glad to hear that our service has helped you feel safer. Your satisfaction is our top priority, and we look forward to continuing to support your privacy needs.

Noté 5 sur 5 étoiles

Onerep knows their stuff -- you can't go wrong with them!

I check my name periodically and love the fact that my information is not showing up hardly anywhere.

4 septembre 2025
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Réponse de Onerep

Hello! That’s wonderful to hear! We’re so glad you’re noticing the difference and feeling more at ease when you check. Our team will continue monitoring and removing your information so it stays that way. Thank you for being with us!

Noté 5 sur 5 étoiles

I’ve been with Onerep for a decade

I’ve been with Onerep for a decade. As a professional counselor I don’t have to worry about keeping my personal details private. They stay on top of these annoying listing companies!

Thank you!!

1 septembre 2025
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Réponse de Onerep

Hello Jody! We’re especially honored to support professionals like you, where privacy is so important. Our team will continue working hard to stay ahead of those listing sites so you can focus on what matters most. Thank you for trusting us for so many years!

Noté 5 sur 5 étoiles

U guys r the greatest

U guys r the greatest

30 août 2025
Avis spontané
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Réponse de Onerep

Hello Scott! Thank you so much for such a high appraisal! Your trust means a lot to us, and we’re glad to be helping protect your online reputation.

Noté 5 sur 5 étoiles

The service meets client/customer…

The service meets client/customer expectations
The communication is appreciated!
Keep building the winning tools

29 août 2025
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Réponse de Onerep

Hello! Thank you for the encouraging words! We’re glad to hear the service and communication meet your expectations. We’ll keep working to improve and build even stronger tools to protect your privacy.

Noté 5 sur 5 étoiles

Maintaining my privacy

It's comforting to know you are looking out for meeting my objectives and privacy.

3 février 2025
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Réponse de Onerep

Hello William! Thank you so much for your feedback! We are truly honored to be helping maintain your privacy and meeting your needs. If you ever need anything - please reach out!

Noté 4 sur 5 étoiles

It will remove your name from different…

It will remove your name from different website but not all because if you google your name it can still show up with all details. It is good !!!

25 août 2025
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Réponse de Onerep

Hello Lola! Thank you for your review! You’re right — while we can’t remove personal data from every site (some have restrictions outside our control), we work hard to cover as many data brokers as possible and keep your information off the web where we can. We’re glad to hear you find value in the service!

Noté 5 sur 5 étoiles

Save time and worry

Extremely effective and efficient, saves me much time and worry.

23 août 2025
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Réponse de Onerep

Hello! Thank you for the five stars! We're glad that you find the service efficient in data protection field. Please let us know if you need anything, and thank you for choosing Onerep!

Noté 5 sur 5 étoiles

Great job!!

great job keeping me off the internet

1 août 2025
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Réponse de Onerep

Hello! Thank you for your review! If there's ever anything more we can do to support you, please don’t hesitate to reach out.

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