Peachmode Avis 469

Peachmode customer support is a complete trap. They refunded me with a broken gift card that doesn’t work, and their automated chatbot has no options to fix it. Every time I ask to talk to a human agent, it just says 'no agent available.' You literally cannot get a hold of anyone. Worst experience ever. 🚫

They are fraud i paid 7500 and not received my order yet , there is no contact to the site too. This is a fraud site ...report to cyber crime

Bhai galti se bhai iski saree mat lega very poor quality, or agar aapne le liya to aapko payment return nahi karta hai ye aapko gift card details hai aapke jitne paise ka yani ki agar aapko agar isli saree pasand nahi aati hai to bhi aapko lena padega. Isliye bhai issme bat fasna, banki aap logo ki margi

I ordered the "Green Linen Cotton Saree Adorned with Vibrant Bandhani Prints and Breezy Texture.

First, I faced some difficulty getting the delivery from the courier company they selected.

Second, although I received the same green colored saree shown in the picture, there are noticeable differences in the actual product.
In the picture, the saree is green with white buttas, and the pallu design is also in white and green.
However, the one I received has a creamy color instead of white, and the pallu design is in cream and orange.
The blouse piece color also differs from what was shown in the picture.

While I have adjust to these changes, the biggest issue is that the tassels on the pallu are missing from the product. They give the saree its distinctive look in the picture, and their absence is very disappointing.

Totally not worth it your money will be struck and you will found your self in a loop of order and return.Ordered same piece twice but receive defective item .

This is fraud app, making the customers fool by their product image and the reality after receiving the product is so different, don't buy from it as it has no any refund policy. At the end you will not get the worth of your money. Very Bad app 😡😡

Sent wrong product and not even bothered to refund. No no given for customer care.
Don't purchase from them.

Peachy house is a fraud company.. they have sent a wrong item and that too a cheap pathetic cloth without any tags. Not replying to multiple emails sent by me for the return request either.
Now am considering of filing a complaint at consumer forum and also cyber crime cell.
All the best peach house team. Be answerable now to the public you have looted.

I recently orderd a saree, and quality was worst, and then I thought , return for this item, and they were not refunded money also told for more days to wait in place that they are saying to exchange item, money is non refundable. So.... Paisa bhi gaya bhi saman bhi gaya, dilasha dete hain. Mai bahut pareshan ho gayi pareshan kar diya is website ne, they are doing totally fraud with customer.

received defective saree. placed return request through their portal and email. reply received from their team as -
Thank you for contacting Peach mode, We are here to help you.
We apologize for the inconvenience caused to you.
​As per the details we can check, your return pickup can’t be initiated from our side as there is no courier service in your location so we request you to send the package from your end through your nearest courier service, we will reimburse you the courier charges till Rs.100/- incurred by you.
We request you to provide us with the following details when the package is shipped :
Courier Name :
Courier Tracking No :
Shipped Date :
Product's shipped :
Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package.

My point is, if they can deliver the product at the time of purchase, then why they face difficulty at the time of return.

It could have been better to visit some local store rather than buying it online from such scammer brand. later realised many buyers posted their negative reviews with worst experiences.
so, now my purchase goes straight to the dustbin and amount of that purchase to the scammers as charity.

This s a terrible company - No Refund policy - You order again via gift card - they will cancel the order without any reason and reduce the amount further:
This co. is a BIG TIME FRAUD. NEVER BUY FROM THIS SITE- they dont' have customer intererence also.

Vary Bad quality fabric

Bad experience. Ordered 2 products. They cancelled 1 after one week. and the other product they shipped completely different product. Customer care is of no use and are not helpful.

Image shown and dress received is completely different. I want the original dress shown in the pic or else refund my money back...worst service

The product is of cheap quality. The material/fabric is so disgusting. And there is no refund policy. I strongly suggest not to buy from this website ever. They are so unresponsive and very bad service provided by them. Extremely poor quality. So disappointing.

It's a fraud company, when a person ordered from their website they deliver some other local stuff and when we complain for refund or exchange they don't even respond to a single mail / messages.

My order no is 2016311. Very bad material of kurti. Lowest quality net type fabric. Not worth even rs.250/. I will never recommend anyone to buy from this brand. Complete fraud. Moreover they will not refund the money if returned. They will provide a gift voucher. They are making fool of the buyers

The order did not go well with absolutely horrible customer service!
I ordered three products in total, I received two but I have not received the third product.
I have been following up by mail and phone for about a month every! single! day! but there is no proper response. My 1000 RS has gone down the drain.
I am not going to recommend peachmode to anyone.

By the way the customer service representatives talk to customers, its clear that Peachmode is not going to care anyways.

Worst service I have ever received.
Most disappointing. They should just shut down!

This is regarding my return request for Order No. PM-1939044, delivered on 8th December. The product quality was poor, and I was told that the refund will only be issued as a gift card usable only online. This is unfair and raises concerns—what happens if the online replacement is also unsatisfactory? Will I keep receiving gift cards repeatedly?

I request a proper resolution, preferably a refund to the original payment mode, or a clear alternative that doesn’t trap customers in a cycle of gift cards.

Return policy is not good and they give some silly reasons to reject exchange. They are not customer friendly