Rival Strength Avis 603

Great information, delivery on time, all as predicted.

Great products and service .

I will go to these guys first for any purchases .

Fantastic company, service and products!

I can’t recommend this company more. Communication was great straight away, and they were really accommodating of my multiple changes of preferred delivery date. Kit is brilliant too - good and solid. I was worried I’d miss the commercial quality gym equipment but once my kit arrived, I couldn’t cancel my gym membership fast enough. Brilliant

Phenomenal. Was let down from another company and I contacted rival strength who quickly sorted me a order and arrived promptly in pristine condition with communication every step of the way which was also polite and informative. There was minor issue with a item missing but was sorted straight away with no fuss.The items are incredible quality, I am very impressed. This will 100% be the company i will be using going forward and recommending to friends and family. High quality, quick delivery , reliable and good communication. Appreciated and look forward to next order.

Kind Regards
Stephen

Received friendly advice on building a package that suited me as a beginner, within my budget and with excellent communication throughout the process which now means I look forward to getting into the garage and working out. Delivery was quick and on a day that suited me. The only minor issues were sorted out quickly, I was missing instructions and a pair of pins, neither of which stopped me building and using the rack. Will be placing an order for a few more bits on a payday soon..

Great company to deal with, really helpful and knowledgeable.

Ordering from Rival Strength is always an absolute breeze. I work in a large commercial gym with sites across Europe, and this isn’t the first time we’ve used Rival Strength, every experience has been outstanding.

The plyo boxes we received are 5-star quality. The design is premium, the build is solid, and they look fantastic on the gym floor. You can really tell the attention to detail that’s gone into them.

Sam and the team went above and beyond to make the entire process smooth and professional from start to finish. Communication was excellent throughout, and delivery arrived exactly as planned.

As a large commercial gym, we would absolutely recommend Rival Strength to other companies. Thank you again to Sam and the team. As always, we’ll definitely be back.

Im a fitness manager for a large commercial gym company, and we recently ordered branded plyo boxes from Rival Strength. From start to finish, the experience was excellent.

Sam and Jake were fantastic to work with—responsive, knowledgeable, and genuinely passionate about what they do. Their customer service stood out immediately, and it was clear they cared about getting everything right for our facility.

The plyo boxes look great, feel solid, and fit perfectly into a high-traffic commercial gym environment. It’s refreshing to work with a brand that combines quality products with people who truly take pride in their work.
Highly recommend Rival Strength to any gym or fitness facility looking for reliable equipment and top-tier service.

I purchased a cable machine from Rival Strength for £900 on 18th December, so I expected a high-quality piece of equipment. Delivery was very fast (only a couple of days), which was a great start.

Unfortunately, once the machine arrived, there were several quality issues. The front upright was badly dented at the bottom and heavily marked. The swivel arm had loose bearings, the weight stack plates were chipped with paint flaking off, and the top plate (with the pin) had visible rust around the joins. Overall, the condition did not reflect what I’d expect from a machine at this price point.

I contacted Rival Strength via email and message, then followed up with a phone call to get the process moving. They were closed over the holiday period, which I completely understand. However, even after reopening, I still had to chase multiple times for updates and responses, which was frustrating and time-consuming.

Due to lack of stock, replacement parts were delayed. I was concerned that the machine itself might be faulty and felt a full replacement would have been more appropriate, but in the end I agreed to replacement parts instead. These included the upright, swivel arms, the top plate, and two weight plates (even though more plates were damaged).

After agreeing to replacement parts, I asked about compensation for the issues and the time involved. Initially, I was offered either a £50 refund or a £75 voucher, which I didn’t feel was reasonable. I requested a £100 refund instead. What added to the frustration was that very early in the process, on 22nd December, a £120 refund had actually been offered, which later changed.

The replacement parts arrived on 23rd January. While the swivel arms were usable, there were still inconsistencies on the replacement swivel arm the bolts were noticeably longer than on the other arm and stuck out significantly more. The replacement upright, although not dented, was still marked up. At this stage I chose to overlook these issues simply so I could finally be finished dealing with the situation.

The replacement weight plates were also still heavily marked. Rival Strength agreed to send a paint pen to touch up the marks and ultimately provided a £100 refund.

While I appreciate that Rival Strength did try to make things right, the whole process was very stressful. It took a lot of time chasing updates, waiting for parts, replacing components myself, and then repackaging parts for collection. For a £900 machine, this level of effort shouldn’t really be necessary.

Summary
With the issues out of the way, the machine does work well and is very versatile. However, the nylon pulley wheels would benefit from being upgraded to aluminium, and tensioning the cables correctly is quite finicky and time-consuming. After doing some research, I’ve also found what appears to be the same machine being sold in Thailand under different brand names, which may explain some of the quality inconsistencies. Overall, it doesn’t feel like a uniquely designed, finely tuned machine that has gone through extensive development and refinement, but rather a rebranded product with some compromises.

Really good product. It was hard fitting it as our room is not an even square but the mats were easy to cut and eventually all fit and we are very happy.
Good quality.
Customer service were quick to answer when we submitted a query and samples were easy to get hold of to check we were buying the right mats.

Super quick delivery, less than 24hours from ordering to my door. Very well made and sturdy bulldog pad, will 100% use rival again.

Very good equipment at a competitive price. Just put together the bench and it is solid. but most of all excellent service, very helpful, they also go the extra mile for customers..

Nice product and price

Ordered for work. Delivered quickly

FID Bench great - leg extension attachment has issues. Had to buy £20 of longer bolts and washers off Amazon to make the leg rollers fit the attachment properly without looking like some bodge job. Mentioned it to Sam - didn't seem to care.

I would highly recommend both the RIVAL Commercial Leg Curl & Extension machine and the overall service provided by Rival Strength.
From the outset, communication was clear, responsive, and professional. Although there was an initial issue with one of the products, Sam handled the situation with exceptional efficiency and professionalism. The matter was addressed promptly, with excellent communication throughout, and the product was exchanged smoothly and without complication. The way this was managed demonstrated a strong commitment to customer care and business integrity.
As for the Commercial Leg Curl & Extension machine itself, it is truly outstanding. The build quality is exceptional, solid, robust, and clearly designed to a high commercial standard. The machine feels extremely stable in use, performs beautifully, and reflects thoughtful engineering and attention to detail. It is, quite simply, an impressive piece of equipment.A company and products I would confidently recommend.

I was looking for jammer arms to fit my Bodymax cage when I found Rival Strength had varying sizes available.

When I reached out for some peace of mind about what size I’d need Sam was more than happy to explain it to me and confirm what I’d need.

These are a solid bit of kit and very well made.

Excellent service and great products. Needed 1 further gym floor tile and it was well wrapped individually and sent immediately.

Excellent service and communication. Delivered on time. Would buy again. Highly recommend.