Slime Avis 2 043

I wrote a very negative review yesterday about not receiving return phone calls or emails.

This morning, Pam from the company reached out in response via email and a personal phone call. She apologized for lack of prompt responses.

I feel it is only fair to correct my review on that account.

The reason I contacted "Slime" was because my container expanded and hardened. Pam said she will send me a return label so they can investigate.

In turn, she will send me a replacement with "air compressor" only because I now have a Tesla. This car has foam inside the tires for a quiet ride, and not compatible with "Slime". ALSO, Tesla does not have a cigarette lighter to power the version I will return.

She will send me a rechargeable portable air compressor, in return.

Thank you.

Thanks ...took a few days to respond to phone calls for warranty claim. But email was fast and helpful.

While I was originally looking for a replacement hose for my 12 year old SLIME 12v tire inflator, sadly it appears that they don't sell those. So my only option left is to purchase a new inflator and there are many here to choose from that will do the job I'm looking for.,

I needed a part that a friend lost while borrowing my Slime machine. Slime was very cooperative and helpful in shipping the needed part to me. It arrived fairly promptly. I am very appreciative to your company and love my Slime product.

Vanessa, the operator or customer service representative, was very helpful. Kudos to her. She helped me out, big time. Verified my confidence in Slime products. Had a problem and Slime stood behind their product!

Thank you for making the warranty process hassle-free! I will continue to recommend Slime to friends and family if they want a great and very handy tire inflator.

Bad Commication...ordered 11/19/23
Delivery promised 7-10 days....Still Waiting...Please Respond

Customer Service was very responsive and helped resolve an issue I had with a tire inflator.

I purchased a tire inflator and haven’t had long. The cord attached to the adapter for the lighter was plugged in and would not. I looked snd sparks were coming from it so I shut off my car and pulled it out. The one wire was completely separated from the adapter. I wrote to your company and receive a response. I sent pictures and Fanassa took care of the problem and said they were sending a new one. I will be very happy when it comes snd I will very very unhappy if that doesn’t happen. Expecting good things and appreciate the very good customer service!!

Had an issue with my air pressure gauge and Slime promptly replaced it

My pump was bad on a just opened gallon of Slime. I was able to contact them on the web site. They are sending a new one. Great Service.

I got my product in good condition and in a timely manner.

Tracking my order with that shop app sucks. Doesn’t even tell me approximately when it should be delivered.

Prompt response. Very satisfying results

All I can say is WOW. I've had a Slime inflator for several years and until a week or so ago it worked perfectly. All of a sudden it stopped filling properly and would shut off before reaching the set point. I went online and commented to customer service. I was asked for the receipt for a refund. Having no luck finding the receipt I sent back an email with a photo of the unit with the box and everything. The comment I got back was that without a receipt they could not provide a refund but were sending me a new upgraded replacement unit. I was truly amazed by Karen's solution.

I had a connection that leaked and the return process was very helpful. Great customer service!