SlimFast UK Avis 110

I bought a pack of slimfasts cafe latte from Amazon.
They arrived the next day and I put them straight in the fridge.
Opened one that evening and it tasted disgusting like chemicals. I thought the plastic packaging could be at fault but I poured the drink in a glass and it was exactly the same, so I poured it down the sink. Opened a second bottle and that was the same.
So I checked the use by date on the packaging and it said by October 2026, so it’s not out of date.
I then checked the reviews and lots of other people had complained with the same issue.
I have been refunded by Amazon but I contacted slimfast and they haven’t even responded! That speaks volumes.
They should be recalling these because there’s definitely something wrong.
It’s now put me off buying from slimfast again.
Am going to contact Trading Standards.

“Customer service” non existent. They claimed emails were, or were not received, were or were not sent back, gave me a spurious reference number, called me by someone else’s name, kept asking for more and more info, the lines are rarely available but you get through to unprofessional handlers who seem to be playing some game of fob you off. They failed to replace tainted product. I have bought three packs, all taste of chlorine. Vile. Now I see online this is caused by a recipe update. Having bought this product for convenience when on the go for many years I will never again trust their product standards. And their attitude to customers, the barefaced lies, are reprehensible.

Cafe latte ready made drinks (UK) batch number L53100IA67 exp 11 2026. VILE! Tastes like chemicals. Has put me off buying slimfast products! I bought for a grab and go breakfast replacement and was honestly disgusting.

I like others on this review site have been having the Slimfast Cafe Latte shakes for many years and loved the taste of them, having them for my breakfast each morning, that is until recently!!! The last four packs of six bottles I purchased the tase has totally changed, and is now absolutely awful, tastes of disinfectant/chemicals and is totally undrinkable! I have contacted the company and provided them with batch numbers etc., still awaiting their investigations, but don't hold out much hope of any resolution or refund. If you are thinking of trying this cafe latte shake don't bother as it's so awful! I will be cancelling all future orders, as the product is totally undrinkable and has to be poured away down the sink. Disgusting waste of money!!!!!

Well I think the milkshakes are absolutely lovely but the only flavour I really love the banana and chocolate maybe a strawberry one again. I also love the toffee bars which I find help stop my craving for real chocolate and I think they are very nice. I’ve also tried the porridge and I like that as well so I have no complaints.

I was a regular buyer of cafe latte ready made shakes and spent a fortune on them as loved them. However have cancelled my subscribe and save with Amazon as the last three packs have smelt and tasted of chemicals/cleaning fluid. Totally undrinkable. I was wondering if they were just bad batches and I was unlucky but reading the reviews they are all like that and Slimfast are doing nothing about it!

I have been a loyal buyer of the cafe latte shakes for years and have spent hundreds of pounds. Towards the end of last year it suddenly became inedible. Disgusting chemical taste like burnt plastic. I used them because I have health condition meaning these were a quick go to protein source. Such a shame and even worse multiple complaints on most seller sights yet judging by the volume of recent complaints nothing has been done. Amazon wouldn't refund the 4 packs I have. Do better slim fast seriously

After many years of using the products, I recently re-purchased the cafe latte pre-made shake again and was surprised to see the new taste was disgusting, really chemically/like disinfectant. What a shame as it was a great option for on the go. Will no longer buy!

I have used slim fast café latte for a long long time, I order it from Amazon and I can prove that in the past couple of yearsI have ordered it 48 times and that’s 48 times of six at a time probably more than that.
Recently I had a complaint because it had a very funny undertaste. I looked on Google and other people were complaining about it as well. I contacted Slim fast first of all I tried the phone number they gave which hung up after about a minute and I tried four times.
I’m 73 years old and I’m disgusted at the lack of cooperation with this company. I have sent them proof of what I’ve ordered, but they still are just ignoring me.
I have sent them the information they requested and still they ignore me. I am utterly disgusted with this company and will never ever buy their product again…

I have been a loyal customer with Slimfast for many years. The new recipe for the powdered shakes they taste really horrible and are not filling. Unless slimfast go back to their original recipe like other customers have mentioned on here and on social media about the meal replacement shakes taste really horrible, I will also look for alternative meal replacement shakes until they go back to their original recipe they lost me as a customer. If there is nothing wrong with a product don’t change it!! Why ruin a good thing?! You will lose loads of customers. Also their salted caramel meal replacement bar tastes really horrible and it’s too sweet! Myself and my mother didn’t like it, the online reviews on boots, Superdrug and Amazon say the same thing. Customers says it tastes vile and sickeningly sweet. The taste testers for slimfast should be fired! Does anyone at slimfast actually taste anything before putting products into production and selling it to customers?! I brought 5 boxes of salted caramel meal replacement bars which are all going in the bin, they are inedible what a waste. Honestly it tastes really horrible and too sweet! The dark chocolate and cranberry meal replacement bars and the chocolate fudge meal replacement bars are ok. Their snack bars are really good but they need to go back to their old formula for powdered shakes, ready to drink shakes and the old meal replacement bars were way better before changing it to the new recipe. I read online that Slimfast has changed hands 5 times and the new company that took it over has changed the recipes and a lot of people online reviews and on social media are complaining that they should go back to the original recipes because the new ones are horrible. Slimfast will lose a lot of customers!

I have enjoyed slimfast cafe latte shakes for some time as part of my weight maintenance regime, but the batch I bought a few weeks ago tasted like it had been contaminated with detergent or disinfectant. I thought it was just a bad batch, but the latest batch I purchased turned out to be the same; they must have changed the formula. It now has a very unpleasant, chemical taste which is extremely disappointing. Regrettably, I will not be buying any more.

Suffered with an eating disorder for years. Started using slim fast shakes just to get some nutrients back in my body as most protien shakes dont inclyde the vitamins and minerals. I am now a month into eating properly but still have 2 shakes a day with oat or almond milk have all the flavors and enjoy them all. Im at my ideal weight now and feel good 😀

Am really very shocked by the behaviour of SlimFast.

They promised a bundle of their goods in exchange for completing a survey but never sent the goods and are now uncontactable. My sister had the same experience.

Will avoid purchasing from them in the future.

I’ve been a loyal slim fast user for over 9 years, for my job they were the perfect meal replacement. The latte slim fast shakes dated 10/26 onwards there is a terrible chemical taste, making them undrinkable. I’ve tried to raise the issue twice but have yet to have a response.

Completed a survey to receive a free sample pack from Slim Fast to find out that this is essentially another data capture and only a competition for the first 500 Applicants (which no one tends to receive).

Was genuinely interested to sample some of their products but now I feel misled and have little trust in this company.

Disappointed, but I guess this kind of trickery somewhat works for them.

Bought some protein crisp and upon eating them something unusual was attached to the crisp which I removed from my mouth which was a piece of plastic. I reported it to customer service and given a case number and replied with a picture/evidence. They advised they would send me an envelope to return it back to them. Called today and they said they have not received a picture and to send from another email address which I have now done. I have also not received the return envelope. The customer service person I spoke to was rude and talked over me. Asked to speak to a manager got told not available.

Can see why the new meal replacement bars are currently on offer - they are barely edible . Synthetic / oversweet/ ultra processed .
Will be trusting the recommendation of reviewer who recommends Cambridge bars and binning the Slimfast today - agree with others who loved your choc orange bars which were axed years ago - afraid Slimfast has gone downhill fast ever since .

Verdienen eigenlijk geen enkele ster. Waardeloos bedrijf.
Beloofde ruim twee weken geleden al iets in orde te maken (terug te betalen), maar laten niets meer van zich horen. En het geld daar kun je naar fluiten. Oplichters zijn het!

What has happened to the new meal replacement bars...the texture feels strange and the taste is really unpleasant (more synthetic). Not sure why they changed them but I won't be buying them again. I love the shakes but don't want to have two of them a day.

Recently come back to Slim Fast which is me all over. Lose the weight, put on the weight repeat.
Having now tried Vanilla, Strawberry and Banana I have fallen in love with dinner and lunch times again. Its going really well because I am full and comforted. You do get irritated with youself if its this easy why let the weight come back. I then get really healthy food to maintain a healthy diet. Loving my fruit, veg and fish as a side order :). Almost starter main and dessert :)