Sofology - Blackburn Avis 

2 387
•
TrustScore 5 sur 5

4,9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 387)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The staff were really helpful through…

The staff were really helpful through out our visit to the shop

29 juillet 2026
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Top customer service and quality

Top customer service and quality

25 juillet 2026
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 1 sur 5 étoiles

Ordered the cleaning kit in store still…

Ordered the cleaning kit in store still not arrived!

25 juillet 2026
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Réponse de Sofology - Blackburn

Hi there, thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. Please feel free to email us at social.media.complaints@sofology.co.uk with your order details and we will get this sorted for you.

Noté 5 sur 5 étoiles

Excellent service!

I really liked that everything was explained to me down to every detail. Every question or concern I had was explained and was reassured which made me and my family feel confident in our choice.

25 juillet 2026
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Réponse de Sofology - Blackburn

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Noté 5 sur 5 étoiles

Perfect place for sofa choice

We visited and ordered from Sofology Blackburn, and the experience was fantastic! Sandra, you were amazing. All the staff were very polite, friendly, and eager to help. This is exactly the kind of place people should visit for sofa choice as well as making a purchase. Thank you for the excellent service!

24 juillet 2026
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Réponse de Sofology - Blackburn

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Excellent service very helpful the 2…

Excellent service very helpful the 2 ladies who I dealt with couldn’t do enough for me and very patient to say I had my two year old grandson with me .I have previously bought a suite from this store and it has lasted years

21 juillet 2026
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Réponse de Sofology - Blackburn

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Blackburn store

All the staff were friendly and not pushy at all. Very knowledgable and helpful. Two free coffees were a bonus. The whole buying process was very easy. Let's hope the delivery and installation are as smooth.

18 juillet 2026
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Réponse de Sofology - Blackburn

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Good allround

We enjoyed the envirament.the assistant was realy very helpful.we got just what we where looking for

20 juillet 2026
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Réponse de Sofology - Blackburn

Thank you Anthony, we are pleased to hear that you found what you were looking for. Thank you for choosing Sofology.

Noté 5 sur 5 étoiles

Great service and staff very helpful…

Great service and staff very helpful and informative looking forward to a quick delivery time 5stars so far

17 juillet 2026
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Réponse de Sofology - Blackburn

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

I visited several furniture store…

I visited several furniture store before going to Sofology and was pleased with my purchase. Mike and Sandra proved very helpful, especially Mike when I was purchasing my sofas who explained everything to me. Looking forward to my delivery

13 juillet 2026
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Réponse de Sofology - Blackburn

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 4 sur 5 étoiles

Ordered our sofa from Sofology…

Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits.
The only disappointment was nobody could explain what was in the care kit as there was no kit in store and I would have preffered to know what I'm paying for from a chemical point of view.

9 juillet 2026
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Réponse de Sofology - Blackburn

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great

Great, friendly salesman, not pushy and very helpful. His name was Syd. Great coffee too.

7 juillet 2026
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Réponse de Sofology - Blackburn

Not only do we do amazing sofas we also do great coffee! Thanks for sharing your experience.

Noté 5 sur 5 étoiles
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and genuinely helpful information to support us make an informed decision when buying a sofa. Sandra (Blackburn Store) was brilliant and sat with us whilst providing expert advice. Excellent experience. Thank You Sandra, you certainly went above and beyond.

2 juillet 2026
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Réponse de Sofology - Blackburn

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Sandra for you, have a great day.

Noté 5 sur 5 étoiles

Mike was very helpful & knowledgeable

Mike was very helpful & knowledgeable. He explained everything to us and made it an easy process

28 juin 2026
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Happy return

I purchased 2 sofas from sofology roughly 10 years ago and had no problems that's why I chose to return I was even served by the same assistant who was very helpful again

2 juillet 2026
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Réponse de Sofology - Blackburn

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Everything

Everything

19 juin 2026
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Réponse de Sofology - Blackburn

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

Great customer service

Sofology is amazing, great place to shop, great customer service. Thank you again

16 juin 2026
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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