Sofology - Blackburn Avis 

2 387
•
TrustScore 5 sur 5

4,9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Welcoming friendly staff Excellent knowledge of products Simple instructions to follow when making a purchase Printout of your purchase information before you leave Sofology Immediate access to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an amazing experience at Sofology. The team are great. Very polite and welcoming. Had great advice and lots of knowledge. Thank you for a wonderful experience.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing friendly staff. Not pushy just very helpful and knowledgeable nothing was too much trouble for the lady. I was so indecisive about fabrics and style and it was no bother. I honestly wish i... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered our sofa from Sofology Blackburn. Damian was very friendly and helpful with all of our questions from start to finish, over a couple of visits. The only disappointment was nobody could expla... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(2 387)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Damian was very friendly

Damian was very friendly , helpful and approachable . Helped us to select the perfect choices which suites best for us.
Thank you so much Damian.

18 février 2026
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Thank you for awarding us 5 stars Mrs Sibi :-)

Noté 5 sur 5 étoiles

Nasreen was excellent

Nasreen was excellent. She helped us choose the best sofas for our needs and requirements. She is very friendly and great at recommending. Would highly recommend her.

5 février 2026
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Réponse de Sofology - Blackburn

Thank you for your recommendation Mr Salim!

Noté 5 sur 5 étoiles

Under no pressure!

We were given time to wander around the store, advice on choosing the right sofa. Advice on financing. Great experience!

16 février 2026
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Réponse de Sofology - Blackburn

Thank you for awarding us 5 stars Hazel

Noté 5 sur 5 étoiles

Fabulous experience

What a wonderful experience we had today we were looked after by Soraya. Friendly and professional no pressure and she was so knowledgeable nothing was too much trouble. There was such a lovely friendly atmosphere.

16 février 2026
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Réponse de Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊

Noté 5 sur 5 étoiles

Friendly and helpful staff

Friendly and helpful staff, not pushy at all

13 février 2026
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Réponse de Sofology - Blackburn

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Very relaxed purchase

Very relaxed purchase. No pushy sales. Sat with Damien chatting about the different options and other services. Would highly recommend friends and family to visit the showroom.

14 février 2026
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Réponse de Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Problem solved

Because of a mix up with the finance arrangements, our order was cancelled. Obviously, this was annoying and frustrating. However, when we returned to the Blackburn store, they resolved the problem and reordered the sofa. They were very apologetic and although we now have to wait even longer, we were happy with the outcome.

12 février 2026
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Réponse de Sofology - Blackburn

Hi there, thank you for your patience and for taking the time to share this. We’re really sorry for the mix up with the finance agreement and the inconvenience caused by the cancellation - we completely understand how frustrating that must have been. It’s great to hear our Blackburn team were able to put things right and get your order placed again, and we’ll make sure your feedback is passed on to them. We appreciate you bearing with the extended wait, and we hope you’ll love your new sofa once it arrives. If you need anything at all in the meantime, just let us know and we’ll be happy to help.

Noté 5 sur 5 étoiles

Soraiya was amazing and extremely…

Soraiya was amazing and extremely friendly. Made the process so much easier.

8 février 2026
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Réponse de Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

The staff went above and beyond …

The staff went above and beyond to assist us to find the sofa for us! They didn't follow us around the store or constantly check in so that we could look around at our leisure!
They were friendly and not pushy at all!

7 février 2026
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Réponse de Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great help

Great help, service, advice and relaxed way of shopping.
Perfect and Damian was spot on with his friendly approach and no pressure on anything
Thanks
Ade and Karen.

8 février 2026
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Réponse de Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great service

Great service - relaxed sales technique

1 février 2026
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Réponse de Sofology - Blackburn

Thank you for choosing sofology!

Noté 5 sur 5 étoiles

The lady was very helpful

The lady was very helpful, willing to hear me waffle and wasn’t in any rush for me to make my final decision on which colour I was choosing. Couldn’t have asked for better.

6 février 2026
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Réponse de Sofology - Blackburn

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Recept furniture purchase

Nash was very informative and efficient. We were made very welcome yet treated with professionalism throughout. A pleasure to deal with.

5 février 2026
Logo de Sofology - Blackburn

Réponse de Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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