Sofology - Bolton Avis 

2 868
•
TrustScore 5 sur 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Middlebrook Retail Park, BL6 6JA, Bolton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 868)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We was servef ny Ash and he was bery…

We was servef ny Ash and he was bery helpful
Thank you Ash

2 janvier 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Noté 3 sur 5 étoiles

Purchasing pitfalls

I don’t like being advised during the end of the purchase process about the non refundable policy it’s disingenuous. Having to read the terms and conditions on my mobile phone is not acceptable and this was hurriedly completed with no time to make consideration to the details.

26 décembre 2025
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Réponse de Sofology - Bolton

Hi Karen, we are sorry to hear that you are unhappy. It is important for us to be transparent with our customers about the orders being non-cancellable. We thank you for your feedback.

Noté 5 sur 5 étoiles

Excellent service from Ash

Went into store we went to the regency sofa once we were ready a gentleman called Ash showed us the sofa in detail

3 janvier 2026
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Réponse de Sofology - Bolton

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us.

Noté 5 sur 5 étoiles

Relaxed

Relaxed
No pressure
Knowledgable

3 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Hassle free experience

We have used this store in Bolton several times in the past so we know the quality of the furniture is good. What makes the difference is that the staff are knowledgeable and approachable but don’t follow you around the shop giving you all the time you need to decide what you want. Many thanks to Nicola who was very friendly and helpful.

2 janvier 2026
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Réponse de Sofology - Bolton

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Helpful

Helpful staff

2 janvier 2026
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Réponse de Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Great customer care from Ash

Great customer care from Ash, he gave us the space and time needed to decide on things, He wasn’t to pushy or in our face. Very friendly also.

29 décembre 2025
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

My experience following my visit to Sofology

We were greeted by Megan when we entered the Sofology shop in Bolton. She was professional, clear, and took the time to answer all our questions thoroughly. She listened carefully to our needs and, without any pressure, recommended several suitable options for us to consider. As a result, we purchased a lovely suite and are very much looking forward to receiving it in April.

30 décembre 2025
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Excellent service

Excellent service, allowed to walk around and take a good look at all sofas, all questions answered. Enjoyed the cuppa and biscuits. All and a very pleasant experience, and yes we bought our sofa! Thank you Kelly

30 décembre 2025
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Brilliant friendly staff ….

They are brilliant friendly staff , but I have chose the wrong one , it’s my fault no 1 else’s , oooh I love the txt I received , saying it’s time to wipe over my sofa ,with the spray I bought , lolol.

26 février 2025
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Réponse de Sofology - Bolton

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Noté 5 sur 5 étoiles

Extremely helpful and efficient staff

Megan at Sofology Middlebrook was really, friendly, accommodating and exceptionally patient as we struggled to decide on the colour choice for our chosen Sofa.

29 décembre 2025
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

Excellent service from Noshin at Bolton

Review based on pre-delivery, Noshin is a credit to the Bolton store explained everything in detail when purchasing my Marvella sofa. Hopefully everything is good on delivery of the sofas.

28 décembre 2025
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Réponse de Sofology - Bolton

Amazing review, thank you for taking the time to share!

Noté 5 sur 5 étoiles

Fantastic staff and comfortable sofas.

After looking around various sofa shops we felt most comfortable at Sofology. The sales staff were friendly, approachable and not pushy. We found a sofa we loved with help from Nosh. Nosh was so knowledgeable and made the process extremely enjoyable and easy.

28 décembre 2025
Avis spontané
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Réponse de Sofology - Bolton

Hello, thank you so much for your review. We are so happy to hear this!

Noté 5 sur 5 étoiles

Ash was absolutely great

Ash was absolutely great, so lovely and helpful! Nothing was too much trouble at all. He was amazing

28 décembre 2025
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Thank you for helping me choose the…

Thank you for helping me choose the best sofa ever

27 décembre 2025
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

thus will be our third soda off…

thus will be our third soda off sofology service was fab thank you John (bolton store)

27 décembre 2025
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Really good service from Nicola and no…

Really good service from Nicola and no pressure to buy

27 décembre 2025
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Very encouraging to start of with…

Very encouraging to start of with helpful throughout customer service wheni had queries about the questions that asked about i was put at ease.quickley and promptly.

26 décembre 2025
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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