Sofology - Bristol Avis 

1 011
TrustScore 4.5 sur 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 011)

18 662 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really impressed with the showroom with…

Really impressed with the showroom with plenty of options.
Matt the salesman was helpful but left us to check out all the different styles.
Very happy with the experience.

22 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Noté 4 sur 5 étoiles

The show room had brilliant staff which…

The show room had brilliant staff which talked through all pros and cons on a wide variety of sofas and then ordered online once visited all other avenues,

18 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you for sharing Mr Harris!

Noté 5 sur 5 étoiles

The sales team were very knowledgeable…

The sales team were very knowledgeable and relaxed we felt no pressure to buy unlike other furniture outlets we visited the same day. This was the main reason we bought at sofology

21 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you Mr Thame :-)

Noté 5 sur 5 étoiles

Choosing a sofa was a Joy!

We had a fantastic experience at Sofology in Cribbs Causeway thanks to Joy! She was incredibly helpful—giving us all the information we needed without ever making us feel rushed. Joy made the whole process easy and enjoyable, and we really appreciated her friendly and professional approach. Thank you, Joy!

21 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

We are so pleased to hear that Joy was helpful during your visit Chloe, thank you for sharing :-)

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Allowed to browse without being bothered.

17 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you Mr Higgins

Noté 5 sur 5 étoiles

Product aftercare and purchase

Excellent service, good price, and great product. Thankyou

6 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Matt at Cribbs Causeway was so helpful…

Matt at Cribbs Causeway was so helpful and put no pressure on us at all. Would definitely recommend him. Sofas ordered and able to delay delivery as having building work done.

4 avril 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you for sharing your experience Mrs Pond :-)

Noté 5 sur 5 étoiles

warm welcome

I was treated with a really warm welcome b6 all the staff. They gave me lots of time to browse and offered me tea and coffee. They spoke through all my options and it was a very positive experience.

30 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you for awarding us 5 stars Hannah :-)

Noté 5 sur 5 étoiles

Calm atmosphere and fantastic service

Had been shopping for a new sofa and hadn’t had any luck, plus often found the sales advisors pushy. Went into sofology in Bristol and served by Mat Smith. What a difference it can make having the right person! He let us browse and gave us the time and space we needed to find what we were looking for, that when we were done, we went looking for him as he gave us a great energy. The process after was then made so easy, helping us choose the colour and features we wanted, without being too pushy. It felt more of a relaxing experience and we left feeling great! The sofas are displayed so lovely as well, the smell of the showroom also added to the atmosphere! Thank you for making our experience so lovely, we are excited to receive our new sofa set!

30 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Matt. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

Great service

Helpful, knowledgable and friendly service; listened to what I needed and all aspects of the purchase were explained clearly.

29 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Noté 5 sur 5 étoiles

Absolutely amazing service from Nicola

Absolutely fantastic service from Nicola in the Bristol/Cribbs Causeway store. She went through everything thoroughly and ensured that all options covered. All my questions answered with confidence, Nicola certainly knows the products she sells. Nicola is a credit to Sofology.

29 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Excellent service

Your representative and manager were both fantastic and very willing to answer any question.

23 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you for this great review Sousan :-)

Noté 5 sur 5 étoiles

Great service

Very nice service especially Mat who served us was very helpfull, gave advice and explained everything we wanted to know.I highly recommend sofology in Bristol.

22 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Mat and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Great delivery service for my sofas

Great delivery service for my sofas. Rubbish with names, but think it was Owen and Harrison who delivered some bulky stuff to my 2nd floor flat. Top job.

11 mars 2025
Avis spontané
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Hi there, thank you very much for your review. We are pleased to hear about your positive delivery experience and that you are happy with the service provided by Owen and Harrison!

Noté 5 sur 5 étoiles

No hard selling!

Being left to browse on our own without any hard selling was really good, and when we asked for help and advice Nicola was able to give it immediately and helpfully. We enjoyed our experience of shopping at sofology today.

17 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

We are so pleased that your visit to the store was a positive one Phillipa!

Noté 5 sur 5 étoiles

Excellent experience!

We visited the Cribbs Causeway store today and were warmly welcomed by Joy. We happily browsed the store and a couple of different team members checked that we were ok. We chatted with Joy the manager, who was very friendly and knowledgeable, and she answered a number of questions we had. At no point did we feel pressured but we knew help was at hand if we needed it.
We left to have a think and returned to the store where Joy welcomed us once more and offered us a hot drink whilst we considered fabric choices. Joy also supported us in our decision making by showing us colour options and providing samples. When we were ready to place our order Kayleigh took us through everything, was clear about our choices and all we needed to know.
We left very happy with our decision and the customer service we received was excellent.

16 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

This is a great review, thank you for taking the time to share your experience.

Noté 5 sur 5 étoiles

Great product, great service.

Consultant was extremely helpful and knowledgeable, no persistent salesperson was welcomed

16 mars 2025
Logo de Sofology - Bristol

Réponse de Sofology - Bristol

Thank you for awarding us 5 stars Alex!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus