Sofology - Cannock Avis 

2 701
•
TrustScore 5 sur 5

4,8

Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Everyone hates the thought of going sofa shopping. The staff following you around, they keep talking to you despite your telling them your just browsing. Well it was a totally different experience at... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the cannock store. A lady called Kimberley approached us, was really helpful. We had a few sofas we liked she talked through options and made everything clear. Very easy process.

Noté 5 sur 5 étoiles

Lisa was very helpful and knowledgeable about the sofas and helped us to find the right one for us, colour and size wise. She was very friendly and gave us lots of advice about how to keep our new... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

When we browsed store sales agents were busy chatting, 3 or 4 sofas of interest id seen online were not in store. Eventually ordered online after sending question re whether my sofa could have light... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 701)

13 858 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sales woman was great

Sales woman was great, down to earth, lots of information given, nothing a problem. Credit to the company!

4 janvier 2026
Logo de Sofology - Cannock

Réponse de Sofology - Cannock

Thank you for awarding us 5 stars :-)

Noté 5 sur 5 étoiles

Purchase made today!

We’ve made a purchase today and no question was too much to ask. Felt completely at ease and no pressure to purchase.

4 janvier 2026
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Réponse de Sofology - Cannock

Thank you for choosing Sofology Kerry!

Noté 5 sur 5 étoiles

Sunny was friendly

Sunny was friendly, professional and informative. All in all a pleasant and hassle free experience, thank you

3 janvier 2026
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Réponse de Sofology - Cannock

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Lisa in your Cannock store was…

Lisa in your Cannock store was fabulous, talked us through everything, she went out of her way to show us the different fabrics & features of several sofa’s until we made our final choice, she made the whole experience very enjoyable, as it should be, she is a credit to your store, Thankyou Lisa & Sofology x

2 janvier 2026
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Réponse de Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Jess was extremely friendly and…

Jess was extremely friendly and helpful. Made the experience altogether very enjoyable.

28 décembre 2025
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Réponse de Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Very good experience all round

Very good experience all round. Lisa who we went through to buy the sofa was very pleasant & professional. She knew when to give us time / space to disscuss the financial & final decision process with my partner.

2 janvier 2026
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Réponse de Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Excellent staff and service

Excellent staff and service

30 décembre 2025
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Réponse de Sofology - Cannock

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Noté 5 sur 5 étoiles

Shannon was really welcoming and very…

Shannon was really welcoming and very knowledgeable!

1 janvier 2026
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Réponse de Sofology - Cannock

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Noté 5 sur 5 étoiles

Me and my partner walked in on new…

Me and my partner walked in on new years day, we were both slightly hungover but were kindly met by Minaxi who attended to all of our needs(the coffee was a lifesaver). After finding the perfect sofa we were then put through to Kimberly who was absolutely amazing and kept my partner from falling asleep on the sofa haha! She made us feel both so comfortable and answered all questions (especially the heat ring lol). Thank you again for the professional service me and partner received we both can’t wait to sink into our beautiful new sofa😝

1 janvier 2026
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Réponse de Sofology - Cannock

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Noté 5 sur 5 étoiles

The sales person

The sales person

28 décembre 2025
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Réponse de Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

The Vast majority of selections and the…

The Vast majority of selections and the customisation of the products. The staff were very helpful and not pushy for sale. Gave us plenty of time to have a look and decide we're very helpful with the available options.

31 décembre 2025
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Réponse de Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

I was more than pleased with the…

I was more than pleased with the service received in choosing a new sofa yesterday, I think the experience was due to the assistance that we had from Shannon, she was excellent an couldn’t do enough to help us, she made suggestions an assisted us in trying several sofa configurations and wasn’t over powering but very supportive and honest an helpful.

30 décembre 2025
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Réponse de Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Linda the sales woman was very…

Linda the sales woman was very knowledgeable and gave great advice and help enabling us to choose the right sofa for us.

30 décembre 2025
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Réponse de Sofology - Cannock

Hi there, thanks for your 5-star review, we really appreciate the feedback 😊

Noté 5 sur 5 étoiles

Just been in to find and buy a sofa

Just been in to find and buy a sofa. Kim helped us a lot and was very patient and helpful. Didn’t feel pushed or sold to at all. Thank you Kim! I can’t speak for the sofa yet, but can highly recommend the Cannock store

30 décembre 2025
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Réponse de Sofology - Cannock

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Great staff Sonny really helped us and…

Great staff Sonny really helped us and was really supportive and patient.

29 décembre 2025
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Réponse de Sofology - Cannock

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Noté 5 sur 5 étoiles

Wasn't pressured

Wasn't pressured, was left to look around and was available when we needed to purchase.
The lady really knew her stuff with regards the product and it was a very simple process to purchase.

28 décembre 2025
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Réponse de Sofology - Cannock

Thank you so much for your 5-star review!

Noté 5 sur 5 étoiles

Great service

Went several weeks before Christmas found the experience relaxed and casual. The staff were genuine and let you look around. We found our sofa and asked for help and Kim duly obliged. She was friendly, knowledgable, professional and gave us all the information we needed to make an informed decision. We didn’t want to purchase there and then and Kim was not pushy and kept all the information for a return visit. We went in today asked for Kim who again couldn’t have been more of a help in ordering our sofa and reiterated all the information to ensure we ordered exactly what we wanted. Also there was an offer on so the final price was less than previously quoted. Thanks Kim great service.

28 décembre 2025
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Réponse de Sofology - Cannock

Thank you so much for your 5-star review!

Noté 5 sur 5 étoiles

Very friendly staff without being…

Very friendly staff without being overpowering - offered a drink as soon as we went into the shop - showed us everything we asked for
Thank you Sunny

27 décembre 2025
Logo de Sofology - Cannock

Réponse de Sofology - Cannock

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Shannon was excellent

Shannon was excellent. She was very knowledgeable and patient with us while we came to our decision

27 décembre 2025
Logo de Sofology - Cannock

Réponse de Sofology - Cannock

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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