Very helpful sales assistants in Carlisle Sofology store. Just looking forward now to the delivery of my new leather three seater sofa. Thanks again.
L'entreprise a répondu
Établissement
Changer d'établissementCharlotte Street, CA2 5BT Carlisle, England, GB
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Lisez les avis des autres
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... Voir plus
L'entreprise a répondu
Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... Voir plus
L'entreprise a répondu
Large choice of sofas, which is great. No pressure from the sales assistant, just helpful advice. Offers of help, no following you around. Choice of coverings could be better, maybe more transparen... Voir plus
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Charlotte Street, CA2 5BT, Carlisle, England, Royaume-Uni
4,8
Excellent
157 avis
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Excellent service
Excellent service, no pressure situation. Callum was lovely, knowledgeable and extremely helpful!
27 décembre 2025
Réponse de Sofology - Carlisle
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Tian at Carlisle
Tian at Carlisle had great customer service, did not pressure any sale and had great knowledge of all the products and what the company offers. Was friendly and made our experience of buying a sofa easy and memorable!
21 décembre 2025
Réponse de Sofology - Carlisle
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Callum Griffiths was so helpful
Callum Griffiths was so helpful, was able to answer every question we had, and made buying our first sofa a very easy process, will defo use Callum again in the future!
20 décembre 2025
Réponse de Sofology - Carlisle
Amazing review, thank you for taking the time to share!
Tian 5*
Tian, young lad in Carlisle store. Very helpful, asked his colleagues question if he didn't know or wasn't sure. Polite, patient and professional.
Great following up phone call and do helpful.
13 décembre 2025
Réponse de Sofology - Carlisle
Hi there, thank you for your review. Another great review for Tian, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Carlisle
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent Tian was attentive and resolved our…
Tian was attentive and resolved our questions. He was very well informed and his customer service manner led to the sale being made
Thank you
30 novembre 2025
Réponse de Sofology - Carlisle
Hi there, thank you for your review. Another great review for Tian, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Carlisle
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful staff with a great…
Very helpful staff with a great showroom of different sofa types. We dealt with Dean at the Carlisle branch and he made the purchase very simple and quick.
23 novembre 2025
This was my second visit
This was my second visit, as with the first visit I experienced first class customer service.
15 novembre 2025
Thanks Paul. Excellent experience.
Paul was incredibly friendly and knowledgeable. He was also absolutely lovely to my 1 year old.
The store is well presented clean and well staffed.
The store (carlisle) had baby changing facilities which were needed.
No hard selling which is excellent.
19 novembre 2025
Dean Sofology Carlisle
We had a great experience with Dean at your carlisle store today not too pushy and very respectful of our needs. We bought our last couches with sofology so hopefully have as good a service second time around.
17 novembre 2025
Amazing experience and service at Carlisle
Paul at the Carlisle shop was amazingly friendly, helpful and knowledgeable, no pressure just a great experience. The whole team were a credit to Sofology, not a bad brew either! Loads of sofas in an unlimited amount of configurations, styles, materials and colours, all seem built to a high standard, thanks Carlisle team, The Paramount has been ordered
15 novembre 2025
Excellent service
Callum was really friendly, knowledgeable and not at all pushy. The whole process of buying our new sofas was really enjoyable. Can’t wait to get them, they’re so super comfy!
11 novembre 2025
Top staff and great service
Top staff and great service, only let down by an incorrect fabric selection by the assistant.
3 novembre 2025
Big thank you to Melissa!
Big thank you to Melissa!
Recently visited sofology in Carlisle to look for a recliner sofa.
Great selection of both contemporary and traditional sofas to choose from.
Melissa was very pleasant, helpful, and knowledgeable.
Looking forward to delivery of our new recliner sofa and chair! :)
Would definitely recommend Sofology
Carlisle.
Thank you
Elizabeth and Mike
28 octobre 2025
Great store
Great store. Very friendly staff. Harrison English was very knowledgeable and explained everything in detail.
31 octobre 2025
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