Pauline put me at ease, she listened to me and helped me choose exactly what I wanted. Pauline was very friendly and took time to explain everything I needed to know and how things would progress goi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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Lisez les avis des autres
We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... Voir plus
L'entreprise a répondu
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... Voir plus
L'entreprise a répondu
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Royaume-Uni
4,9
Excellent
2 k avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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There was a great range of sofas to…
There was a great range of sofas to buy. There was no pressure to buy a sofa but we were given excellent advice as needed
15 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A very pleasant experience
We had a very pleasant experience buying a new sofa and chair, Shaun & Aaron were very helpful and nothing was to much trouble.
11 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Tracy was fantastic
Tracy was fantastic, she made us feel comfortable, she wasn't pushy, she had us laughing.
14 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent Service
The gentleman who had helped us in the Doncaster store Shaun, had never made me feel pressured to purchase a sofa and let me have the time to browse and gave me the information when and if needed
7 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service
We managed to decide what sofa we wanted. Charlene was very helpful and patient. She had great knowledge of the various styles and colours, made us feel comfortable (we generally don’t find it comfortable) and helped us through the process, answering all questions without an issue and offering good advice at the right times. We are very pleased with our visit to Sofolgy Doncaster.
9 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Great experience..
Great experience... staff members knowledgeable and experienced.
Would Highley recommend and the sofa quality is excellent.
9 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
New sofa
Gary could not have been more helpful. Explained everything about what we wanted and needed. Very knowledgeable and friendly. Thank you for making our experience pleasant.
11 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Shaun was very helpful
Shaun was very helpful, I had seen the sofa I wanted online and came into store to see it and place the order which was made so easy, thank you. Lovely branch in Doncaster with lovely staff.
6 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for taking the time to leave a review.
Very helpful staff
Very helpful staff . We went in on 23 October and member of staff ( just back from honeymoon) gave us really helpful advice and info . I went back after ordering some samples and is deciding what size sofas we wanted and the lady talking me through the order process was also very helpful
6 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for taking the time to leave a review.
Pauline and Tracey were very helpful
Pauline and Tracey were very helpful, patient knowledgeable about the Heston chairs I was interested in. Thank you so much for your advice and warm welcome to the store.
7 novembre 2025
Réponse de Sofology - Doncaster
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Réponse de Sofology - Doncaster
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A lovely afternoon with Pauline
The showroom at Doncaster Sofology is a pleasant place to be and the interior design is great. Pauline, our sales representative is super fun and we had a lovely late afternoon with her looking around the store. We found exactly what we wanted and more!
2 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.
Use more than one credit check company
Use more than one credit check company, I have never been refused credit
3 novembre 2025
Réponse de Sofology - Doncaster
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.
Sofology review
On arrival we were greeted with friendly staff and were given the general layout of the shop.
We were left to browse but the staff were always on hand to answer any questions we might have to help us decide on the type of Sofa we wanted and the experience felt relaxed.
After choosing we were offered a drink and was guided through the purchase and details of what to expect and how long the Sofa would take to deliver.
Visiting Sofology in Doncaster was a enjoyable experience and I would recommend this place to anybody looking for good customer service and friendly atmosphere.
6 novembre 2025
Réponse de Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Fantastic service by Gaz
Fantastic service by Gaz. Helped us place our order for the perfect sofa!
4 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
Great experience
I had already more or less decided on the style and features I wanted with my purchase. The experience was easy and I didn’t feel any kind of pressure or upselling. We were left to make our minds up and then we could check things we weren’t sure of with our salesperson.
1 novembre 2025
Réponse de Sofology - Doncaster
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Had a lovely experience
Had a lovely experience, no pushy sales men , just Gary being very helpful.
3 novembre 2025
Réponse de Sofology - Doncaster
Thank you for sharing your experience :-)
Great deal and Tracey was really…
Great deal and Tracey was really helpful and good to buy from.
2 novembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you for your review. Another great review for Tracey, we will make sure to pass this on! Have a nice day.
Everything explained well from the…
Everything explained well from the salesman and no pressure to buy
28 octobre 2025
Réponse de Sofology - Doncaster
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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