We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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Lisez les avis des autres
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... Voir plus
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We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... Voir plus
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Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, Royaume-Uni
4,9
Excellent
2 k avis
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The sales assistant Pauline was…brilliant
The sales assistant Pauline was brilliant
She helped us with the measurements we needed with our space we had to fit the suite in
She was very cheerful and honest with the questions we asked her
It was very relaxing to order our suites not anxious like it can be sometimes
30 décembre 2025
Réponse de Sofology - Doncaster
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
The sales rep was amazing was not…
The sales rep was amazing was not rushing us in to purchase and took out time to speak to our son and actually entertain him. She gave us the information we wanted and needed and physically showed us different ways the sofa would work best for us.
2 janvier 2026
Réponse de Sofology - Doncaster
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊
No pressure sales
No pressure sales, knowledgeable salesperson, Tracey.
Good choice of products.
1 janvier 2026
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
Shaun was spot on with us didn’t pester…
Shaun was spot on with us didn’t pester gave us the time we needed was helpful
Had good knowledge all round good bloke
30 décembre 2025
Réponse de Sofology - Doncaster
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
We came in looking for a sofa for our…
We came in looking for a sofa for our first home together, Gary helped us with this and made the process straightforward and easy, can’t thank him enough, credit to the store!
30 décembre 2025
Réponse de Sofology - Doncaster
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Shaun was excellent help
Shaun was extremely helpful and patient (I was undecided between two colours) 😂. He explained everything and gave many options 👌. Highly recommend the Doncaster store, thank you 😃
26 décembre 2025
Réponse de Sofology - Doncaster
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Réponse de Sofology - Doncaster
Hi there, thank you for the 5 star review!
Very friendly and supportive
Very friendly and supportive, not pushy at all. Quick delivery planned!
28 décembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Only place I found a sofa i liked
26 décembre 2025
Réponse de Sofology - Doncaster
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Pauline was extremely helpful
Pauline was extremely helpful, friendly and professional. Great Service!
26 décembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Allows customers to browse without pouncing on you as soon as you walk through the door.
Superb customer service from Pauline at Doncaster. Would highly recommend. Took time to ensure we were happy with our choice.
26 décembre 2025
Avis spontané
Réponse de Sofology - Doncaster
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Friendly and informative
Pauline was extremely knowledgeable, informative and friendly. With her help we have purchased our new suite and are looking forward to receiving it.
26 décembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great selection and a helpful team
From walking in the door to finding exactly what we were looking for the experience was faultless, a big thanks to Pauline who helped us chose without being pushy or overbearing and then to Arron for helping through the ordering process when we returned to buy it, great team and a credit to Sofology, thank you
19 décembre 2025
Avis spontané
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service!
My partner and I had been to multiple sofa shops and just could not find anything we liked. We went to Sofology in Doncaster and were spoilt for choice! The sofa’s were fashionable and there truly was something for everyone. Our experience was made even better by the fantastic sales assistant - Pauline. She was immensely helpful and so patient with us. If we saw a sofa we liked she would immediately show us all the options available. We couldn’t be any happier with our experience.
Pauline, it’s our turn to make you a cup of tea next time!
15 décembre 2025
Avis spontané
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The welcome to the store
The welcome to the store, when we had chosen our sofa the information that we got, there was no pressure to make a purchase, the person that looked after us was first class
12 décembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
We have waited 19/20 weeks and still no…
We have waited 19/20 weeks and still no sign of our sofas only one phone call from your team . After my phone call today im still no better off in knowing when our sofas will be delivered its nearly Christmas and we ordered our sofas and paid in full but cannot even track our sofas .
I got an email on the 28th Nov stating you have our order and we're on it .
What does that mean ?
Does that mean your team has only just ordered it after all these weeks.
I was promised my sofas woukd be in my home within 11/12weeks if not before .
Mmmm where are they because I've not got them and I cannot track them.
I'm deeply upset as we have paid out £3500.00 for nothing as we don't have anything uo show for it except sorry 4times
And sorry its the time of year.
Rubbish we ordered our sofas in the summer. Our very first expensive sofa paid in full.
19 août 2025
Réponse de Sofology - Doncaster
Hi Janine, we are really sorry to hear that you are so unahappy. We understand that it is frustrating when your furniture is delayed. Please send an email to social.media.complaints@sofology.co.uk and we will chase this for you.
Excellent service
Aaron who sorted us with our new sofa was brilliant and very helpful.
9 décembre 2025
Réponse de Sofology - Doncaster
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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