Great customer service. Jayne was fantastic throughout our purchase. No pressure but there to answer any questions. Gave a lot advice about the whole purchase process from choosing what we want colou... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Lisez les avis des autres
Lovely, welcoming showroom with lots of variety on display and to try out. Jayne was really helpful in showing us several options that might meet our requirements and answering lots of questions.... Voir plus
L'entreprise a répondu
Incredibly impressed. Visited a competitor who were less than inspiring. Walked into Sofology Gateshead and met Earl. No pressure, just great service. Earl took the time to discuss lifestyle, bu... Voir plus
L'entreprise a répondu
The delivery was made well within its time slot. The assembly and fitting of our sofa, chair and ottoman pouffe was done with diligence and upmost professionalism. They did a great job and left ou... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, Royaume-Uni
4,9
Excellent
4 k avis
Demande des avis aux clients
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No hard sell just advice on what we…
No hard sell just advice on what we could do to arrange the lay out of our sofa.
13 janvier 2026
Réponse de Sofology - Gateshead
Thank you for this great review David!
Réponse de Sofology - Gateshead
Thank you for sharing Leanne :-)
Réponse de Sofology - Gateshead
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Really friendly
Really friendly
Fabulous products
Thank you Earl from Gateshead Store 👏👏👏
10 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited Gateshead store
Visited Gateshead store, staff were very helpful. Gave me all info such as sizing and whether sofa could be separated for delivery. Sheena supported with purchase, friendly and professional.
11 janvier 2026
Réponse de Sofology - Gateshead
Thank you for awarding us 5 stars Gillian!
Great interaction with Salesperson
Great interaction with Salesperson great sofa purchase
11 janvier 2026
Réponse de Sofology - Gateshead
Thank you Mr Cornish :-)
Jane was very helpful
Jane was very helpful, really approachable. Price was competitive. Sofa is perfect
11 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jane. Have a great day 😊
Danielle was fantastic
Having been let down by Furniture Village, we looked elsewhere. I am so glad we did. Danielle (Gateshead) was fantastic and we got just what we wanted. Great staff, Sofology!
10 janvier 2026
Réponse de Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Earl was fantastic
Earl was fantastic! Super knowledgeable, great explanation and helped me narrow down colours! 10/10 would recommend and always love a sofology sofa!
31 décembre 2025
Réponse de Sofology - Gateshead
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊
The staff Jayne and Emma have been…
The staff Jayne and Emma have been amazing through this long process . The help and support and patience were very much appreciated on my side.
8 janvier 2026
Réponse de Sofology - Gateshead
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Helpful and friendly staff member
Lady who helped us, Jayne, was very knowledgeable, friendly and helpful . She was able to advise on our preferences and placed an order for us with a kind and respectful manner. Delivery was scheduled to suit our needs.
9 janvier 2026
Réponse de Sofology - Gateshead
Thank you so much for your 5-star review!
Réponse de Sofology - Gateshead
Thank you for taking the time to give us your feedback. 😊
Found exactly what we wanted and great service
Found exactly what we wanted, and the salesperson, Sheena, was extremely helpful.
7 janvier 2026
Réponse de Sofology - Gateshead
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service
The shop displays were welcoming. The sales people were friendly but not pushy.
We were made to feel welcomed and felt comfortable. All the information was given to us clearly. We were able to buy the exact furniture we required.
1 janvier 2026
Réponse de Sofology - Gateshead
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Good choice and presentation of sofas
Good choice and presentation of sofas .
Reasonable prices .
Sales person helpful , knowledgeable and pleasant.
6 janvier 2026
Réponse de Sofology - Gateshead
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Réponse de Sofology - Gateshead
Thank you for sharing your experience
New sofa
Sheena was brilliant and couldn’t do enough to help. Very knowledgeable about the products, great work 👍
27 décembre 2025
Réponse de Sofology - Gateshead
Thank you for sharing your experience!
5star service All Staff very polite and…
5star service All Staff very polite and professional.Thank you all.
Regards
The Snaith's
4 janvier 2026
Réponse de Sofology - Gateshead
Thank you for awarding us 5 stars :-)
Réponse de Sofology - Gateshead
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Left to browse on my own
Being left to browse on my own without interference. But Terry was here when I returned to the sofa of my choice.
4 janvier 2026
Réponse de Sofology - Gateshead
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
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