From the minute I walked in it felt very welcoming and I wasn’t pestered straight away. Then a lovely gentleman called George came over and explained everything about the sofa I was looking at In grea... Voir plus
L'entreprise a répondu
Unit 2A, Hedge End Retail Park, SO30 4RT Southampton, GB
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From the minute I walked in it felt very welcoming and I wasn’t pestered straight away. Then a lovely gentleman called George came over and explained everything about the sofa I was looking at In grea... Voir plus
L'entreprise a répondu
I walked into the store and Emma came over to see if I needed help, not pushy, showed me some things I was interested in , so helpful and a really nice lady, I chose what I wanted and everything was s... Voir plus
L'entreprise a répondu
excellent service very friendly, helpful and no pressure to buy , nothing was too much trouble assisted by excellent staff, went away to consider the options and returned when we made the decision.... Voir plus
L'entreprise a répondu
I didn't feel rushed and spent a couple of hours deciding looking at all the options. So much to see, and taking measurements , trying to visualise how it would look in my room, so the staff had to... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Royaume-Uni
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Helpful unpressured salesperson who ensured we made the right chpoice.

Réponse de Sofology - Hedge End

Réponse de Sofology - Hedge End
Marc was an absolute legend, incredibly knowledgeable about sofas, materials, and all the available options. There was zero pressure or overselling, just honest, expert advice that made it easy for us to choose exactly what was right for us. A truly genuine, great experience from start to finish.

Réponse de Sofology - Hedge End
Visited the hedge end branch for a new sofa.
Staff very attentive knowledgeable and friendly.
Natasha was very helpful in helping decide what was best for us.

Réponse de Sofology - Hedge End
I recently placed a made-to-order purchase at Sofology Hedge End and had a fantastic experience. A huge thank you to Sahil, who assisted us. He was incredibly attentive, listened closely to all our requirements, and helped us find the perfect sofa. He made the entire process smooth, professional, and completely satisfactory. Highly recommend seeking him out if you are visiting this store!

Réponse de Sofology - Hedge End
Had a lovely visit to the Hedge End store. The female assistant (name begins with N I think) was very helpful and not at all pushy. Sent us all the details on an email to complete the order at home. Just a shame it takes 15 weeks

Réponse de Sofology - Hedge End
Steve was great. He talked me through all the options for my sofa and what they meant. Lovely and friendly guy to deal with, made the whole process really quick and easy. Explained what to do when I get my delivery date and made sure I knew who to call if I need anything. Highly recommend and the sofa is so comfy.

Réponse de Sofology - Hedge End
Mark was fab, very helpful and knowledgeable about the product we purchased, thank you!

Réponse de Sofology - Hedge End
Brill, very efficient and friendly! And I am extra sold on how quick the sofa is going to be delivered, I’m not one to want to wait 3 months for a sofa!

Réponse de Sofology - Hedge End
Very helpful team at Hedge End, in particular a shoutout to Sahil

Réponse de Sofology - Hedge End
Very helpful and friendly sales assistant. A credit to your company.

Réponse de Sofology - Hedge End
Sahil was helpful and informative without being "pushy" and gave us time and space to browse.

Réponse de Sofology - Hedge End
Polite and helpful very grateful for help given

Réponse de Sofology - Hedge End
Friendly informative staff - would use this storre again
Mathiew and Natasha couldnt have been more helpful and answered all our questions

Réponse de Sofology - Hedge End
Marc was very helpul and recommended best options for us, even suggesting cheaper options where appropriate

Réponse de Sofology - Hedge End
Great service from Marc at the Hedge End store. Very informative and helped us find the right sofa without any stress.

Réponse de Sofology - Hedge End
Great service and information from the assistant Marie. Couldn't do enough to help us.

Réponse de Sofology - Hedge End
George has been so helpful, nothing was too much trouble for him. He made our experience easy and hassle free. Thank you George!

Réponse de Sofology - Hedge End
George was so helpful. He explained the different coverings we could have on the sofas and the additional guarantee that we could take.
Very impressed and would not hesitate to recommend you.

Réponse de Sofology - Hedge End
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