Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Voir plus
L'entreprise a répondu
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
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Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Voir plus
L'entreprise a répondu
Friendly supportive staff. No heavy sales talk. Clear explanations and understanding of needs. Thankyou Lyn and John
L'entreprise a répondu
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Voir plus
L'entreprise a répondu
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Royaume-Uni
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We visited Sofology at Hove near Brighton today. Sarah the sales assistant was very helpful and very knowledgeable on all the sofas. We ended up ordering a Brodie sofa.

Réponse de Sofology - Hove
We had a great visit to the Hove branch where Polly really helped us make the right decision. We were looked after and it was a very relaxing shopping experience. There's alot of decisions to make and you need to feel that you are being looked after in an unhurried environment. Great job Polly.

Réponse de Sofology - Hove

Réponse de Sofology - Hove
Really helpful sales assistant - very patient with an excellent balance between being helpful but not in any way ‘pushy’. Explained the finance agreement very clearly. A very good experience in store today.

Réponse de Sofology - Hove
An excellent experience today, Drew was very helpful in making sure we went away with exactly what we wanted.

Réponse de Sofology - Hove
Richard was great! He listened to all our requirements and managed to help us find our dream set up! The customer service was excellent and the sofas available were very nice!
Thanks Richard!

Réponse de Sofology - Hove
It was very laid back and no pressure. Very easy to purchase and no obligation for extra bits. Highly recommend James as a sales person.

Réponse de Sofology - Hove
Vanessa was very professional and knowledgeable about my chosen product and kindly walked me through the entire process, especially due to the fact my new home isn’t complete yet and guided me through delivery dates etc informing me of all my options.

Réponse de Sofology - Hove

Réponse de Sofology - Hove
Assistant Drew was very professional, very helpful, polite. He is an asset to the company. Thank you.

Réponse de Sofology - Hove
Good experience when ordering my pink velvet 2 seater sofa!

Réponse de Sofology - Hove
Great showroom and really friendly, knowledgeable staff. Liked it was very relaxed with no pressure put on me. Fantastic customer service and the guy that assisted me was very helpful.

Réponse de Sofology - Hove
Drew was really helpful and knowledgeable. Thanks Drew, looking forward to receiving our sofa :)

Réponse de Sofology - Hove

Réponse de Sofology - Hove
James the sales person was absolutely lovely and very patient !!!!
Thankyou James ,

Réponse de Sofology - Hove
Richard was very good in explaining the options to me and take me through the differences between different sofas.

Réponse de Sofology - Hove
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