Although I haven’t received sofas ordered as it’s 12 weeks for delivery, the service whilst deciding & choosing with this company was outstanding. I have a lady called Vanessa helping me in the Hove s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Friendly supportive staff. No heavy sales talk. Clear explanations and understanding of needs. Thankyou Lyn and John
L'entreprise a répondu
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Voir plus
L'entreprise a répondu
We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really helpfully member of staff
29 août 2025
Réponse de Sofology - Hove
Thank you for awarding us 5 stars :-)
From start to finish was a fantastic…
From start to finish was a fantastic stress free experience no pushy sales just quick and easy .
28 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
From first deciding
From first visiting the store and meeting Rich who expertly guided us through sofa options, to then returning and placing the order, the service and knowledge was exceptional. Very comfortable environment and experience, very happy all round.
28 août 2025
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!😊
Love the sofas we have brought
Love the sofas we have brought. Felt a little disappointed with the amount of money charged for the delivery.
26 août 2025
Réponse de Sofology - Hove
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great service from James
Great service from James
Very relaxed non pushy salesman with great knowledge of the product. Great rings also. 😏
25 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful and efficient service
Very helpful and efficient customer service.
Everything explained clearly.
Nice personable sales person.
25 août 2025
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
The guy that help us was fantastic…
The guy that help us was fantastic throughout the whole process of buying 2 sofa’s, his experience and expertise invaluable. Would definitely recommend him and the company Sofology to others
24 août 2025
Réponse de Sofology - Hove
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Polly was lovely and made the process…
Polly was lovely and made the process really easy!
21 août 2025
Réponse de Sofology - Hove
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent
Very easy to order online website easy to navigate
Very quick finance response easy to pay deposit
E.mails from company very quick
Very good experience on line, I visited the store in hove Sussex Before ordering to see the sofa I wanted
Staff were very helpful with no pressure
Would recommend.
19 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!😊
Knowledgeable attentive service
I went in to buy a sofabed to co-ordinate with existing furniture. The salesperson was very attentive, knowledgeable and helped me to find the perfect one, answering all my questions and arranging finance. A very enjoyable stress free experience. Thank you
18 août 2025
Réponse de Sofology - Hove
What an amazing review, thank you so much for taking the time to write this 😊
Informative but not pushy
Great visit, Vernessa who we originally spoke with was very helpful and set everything up on our account. On our return, now we are ready to buy (exchange completed on new property), everything was sitting in our account ready for completion. This time speaking with Richard, again very helpful. Everything was explained again so it was all correct and purchase was made. Overall, a very plea sant visit, both times.
Things to note, informative but not pushy is the way forward. I certainly don't want to pressured into buying something as "it's on offer today", as you get from some other companies.
18 août 2025
Réponse de Sofology - Hove
Thank you so much for taking the time to share your experience with us at Sofology Hove.
We hope you enjoy your new furniture and look forward to welcoming you back in the future.
We were welcomed on arrival and had a…
We were welcomed on arrival and had a very helpful sales manager take us through our desired purchase. He was very knowledgeable and was able make other suggestions that were viable alternatives to our first consideration.
15 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Karl provided excellent customer…
Karl provided excellent customer service. Very helpful and knowledgeable without being pushy. Perfect.
13 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Did not feel pressured by staff
Did not feel pressured by staff, which was nice but they were easily on hand if you needed advice
10 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology. Have a great day 😊
Sales Experience
Your sales staff member Polly was kind and professional in her dealings with us ,and the stock she showed us was was just what we were looking for .A nice buying experience .
8 août 2025
Réponse de Sofology - Hove
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback
Extremely helpful & friendly staff
Extremely helpful & friendly staff, without being ‘pushy’. Knowledgeable.
10 août 2025
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!
Friendly and Helpful
Very helpful and friendly staff member, who actually invited us in as we had our dogs with us. Very knowledgeable about products and helpful in making our decision.
10 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Bought from the company before great…
Bought from the company before great service understanding salesman beautiful well made products
9 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.