Knowledgable, friendly staff. No pressure selling, very very helpful. Our experience also had a fun element to it. Joe was really helpful and friendly. Definitely a 5 * experience.
L'entreprise a répondu
Établissement
Changer d'établissementJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... Voir plus
L'entreprise a répondu
When I first visited the Birstall store I didn’t feel any pressure, just assistance whenever I needed it. Lots of advice given for my style shape of living room. When I eventually decided on my purcha... Voir plus
L'entreprise a répondu
My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Royaume-Uni
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Our assistant Scott was so helpful
Our assistant Scott was so helpful over a period of a few months until I was ready to place the order for our new build home. We was very knowledgeable and worked though several connotations of the sofa for us. He was never pushy which was very much appreciated.
31 décembre 2025
Réponse de Sofology - Leeds
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Jess was great help on the day and very…
Jess was great help on the day and very patient with us. Jess made the whole process simple and easy
3 janvier 2026
Réponse de Sofology - Leeds
Thank you for choosing Sofology :-)
Haleema was very helpful
Haleema was very helpful , provided all info we required to place our order . Now we hope it all comes together delivered without any hiccups
4 janvier 2026
Réponse de Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Helpful guidance and lots of options
Helpful guidance and lots of options. Would recommend.
4 janvier 2026
Réponse de Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great to deal with and no pressure.
4 janvier 2026
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely lady Jess that helped me gave…
Lovely lady Jess that helped me gave all information I needed
4 janvier 2026
Réponse de Sofology - Leeds
Thank you for sharing your experience.
Jess,is fab,
3 janvier 2026
Réponse de Sofology - Leeds
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Sadjid was very very helpful and…
Sadjid was very very helpful and honest. Thank you again
3 janvier 2026
Réponse de Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great selection of sofas and fabrics
Great selection of sofas and fabrics. Helpful advice, friendly staff. No pressure and quite relaxed. Would recommend.
31 décembre 2025
Réponse de Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
10/10 Sofology Leeds Birstall
Great Experience From Staff Member Jess At Birstall Junction 27 Sofology.
After being treated poorly from a different sofa company which I won't name on here Jess has been fantastic.
We finally found a sofa in Sofology which exceeded our expectations as we didn't think we would find one which competes with our faulty sofa from the company which I won't name.
Jess went through everything in high detail ensuring we got the sofa in the correct configuration suitable for our living area.
After around 24 hours of picking a certain colour we realised that it was going to be dark and wanted to switch back to the original colour they have on display.
One quick phone call to Jess and the order was ammended back to the original charcoal colour instead of the anthracite grey.
10/10 service so far. I will leave another review in around 11-12 weeks when the sofa has been delivered.
2 janvier 2026
Réponse de Sofology - Leeds
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience in store today
Great experience in store today, we decided on our sofa & chair with the help of Ade! He made the decision so easy for us & explained all of our options.
Really recommend Ade & wouldn’t hesitate to buy a sofa from here in future. Thank you!
2 janvier 2026
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jess was a great customer advisor
Jess was a great customer advisor. Very friend professional as well as great product knowledge
2 janvier 2026
Réponse de Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Easy Peasy
Easy and no pressure sales process that was explained well by the lovely sales guy.
28 décembre 2025
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service from Saj
31 décembre 2025
Réponse de Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Réponse de Sofology - Leeds
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Good place to get a sofa
Ade who I dealt with was really good and explained everything in detail.
26 décembre 2025
Réponse de Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
The person we dealt with was very…
The person we dealt with was very helpful and bought just what we wanted
1 janvier 2026
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Réponse de Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.