Sofology - Manchester Avis 

2 202
•
TrustScore 4.5 sur 5

4,7

White City Retail Park, M16 0RP Manchester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff were so friendly and helpful. We had coffee and it was a very relaxing experience. She went through everything and was very thorough. This was not rushed and a lovely experience. Thorou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with the sales assistant, Qassim. She was very friendly, helpful and honest, and I never felt like he was just trying to sell me a sofa. gave me excellent advice on the s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First thing we noticed was how staff said hello and that was all. Shortly after, a member of staff came over and said “Don’t worry, we won’t follow you around the store, just ask if you need help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve ordered 2 sofas, Leanne was so helpful, honest and lovely. Leanne is the kind of person who should be promoted, she’s not pushy or in your face. She gives her honest opinion and doesn’t try to pu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • White City Retail Park, M16 0RP, Manchester, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(2 202)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Footstool Purchasep

We were really impressed with the personal service from JK - she went above and beyond, taking the time to understand our needs and helping us find the perfect product.

8 octobre 2025
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Réponse de Sofology - Manchester

What an amazing review, thank you so much for taking the time to write this 😊

Noté 4 sur 5 étoiles

Very helpful young man not too pushy…

Very helpful young man not too pushy ,his name was Will, he answered all our questions , we thought the delivery charge was expensive.

5 octobre 2025
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Réponse de Sofology - Manchester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service
Thanks to
IKRAM

1 octobre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

We bought our couch through the…

We bought our couch through the Trafford park shop, Happy supported us to find our perfect couch. He was very helpful and was not pushy at all. He was very knowledgable with all the products and we would not hesitate to use Happy and Sofology in the future

30 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great team in the store

Great team in the store. The two people I spoke with over two visits were amazing 🤩

27 septembre 2025
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Réponse de Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Happy and Justine were brilliant

Fabulous. Happy Singh and Justine were excellent. Fabulous service and great process.

Couldn’t recommend enough.

27 septembre 2025
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Réponse de Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Just good and professional service

Just good and professional service

23 septembre 2025
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Réponse de Sofology - Manchester

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

We found Happy extremely helpful

We found Happy extremely helpful, very knowledgeable and able to guide us through the process. You don’t replace lounge furniture very often and your decision has to be right and with Happy’s help I feel we did just that. Thanks again

23 septembre 2025
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Réponse de Sofology - Manchester

Thank you for sharing your experience :-)

Noté 5 sur 5 étoiles

the staff member was excellent really…

the staff member was excellent really friendly and knowledgeable

21 septembre 2025
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Réponse de Sofology - Manchester

Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our staff at Sofology Manchester. Your feedback is appreciated, and we always strive to provide the best service. If you need anything else, please reach out. We look forward to welcoming you back!

Noté 5 sur 5 étoiles

Will was very helpful in finding the…

Will was very helpful in finding the correct sofa for me - both on my first visit when i was initially looking and also when i came back to purchase. It was easy to order and he went through everything with me making it all clear and transparent.

20 septembre 2025
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Réponse de Sofology - Manchester

Thank you for choosing Sofology :-)

Noté 5 sur 5 étoiles

Very nice friendly and helpful

Very nice friendly and helpful

17 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

The store layout was very good and…

The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.

16 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

Will and the lady I spoke to Saturday

Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.

14 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Clear, helpful and friendly assistance

Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.

14 septembre 2025
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Réponse de Sofology - Manchester

Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

We liked that the lady introduced…

We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly

10 septembre 2025
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Réponse de Sofology - Manchester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Very helpful

13 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Excellent experience!

We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!

8 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Rose was very helpful

Rose was very helpful
And knowledgeable

5 septembre 2025
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Réponse de Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review!😊

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