Aida, our consultant, took the time to truly understand what we were looking for. It felt like she was genuinely invested in helping us find the ideal solution. Her guidance made what could have been... Voir plus
Établissement
Changer d'établissementC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Lisez les avis des autres
The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Voir plus
L'entreprise a répondu
I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Voir plus
L'entreprise a répondu
Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Royaume-Uni
4,9
Excellent
4 k avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Good salesman who explained everything…
Good salesman who explained everything and was not pushy in anyway.
23 février 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for sharing Les!
Fantastic experience at the Edinburgh…
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!
21 février 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Nikki :-)
Returning customers
Returning customers. Welcomed recognised remembered and respectfully given excellent service.
24 février 2026
Excellent service from Sofologist Jonathon The sofologist introduced himself as we…
The sofologist introduced himself as we went into the store and explained what we needed to know as we went round ,he did not harass us as we looked and left us to look at our leisure .when we did require his assistance he was very approachable ,informative and he knew what he was talking about .excellent service .
19 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service given today.
Excellent service given today.. Staff were very friendly and informative.. Highly recommended
22 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Just ordered a paramount sofa
Just ordered a paramount sofa. Harrison was there to guide us through the process. He was very helpful and very polite which made the process easy 10/10 😀
22 février 2026
Réponse de Sofology - Straiton Edinburgh
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The salesman was very pleasant through…
The salesman was very pleasant through the whole sales journey.
22 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The salesperson made out experience so…
The salesperson made our experience so easy to help us decide on which soda and seat were ideal for us .
21 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
No pressure to buy
No pressure to buy! A lot more relaxed and the show room was incredible. Everything was explained and we picked our perfect sofa!
18 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great Service and Patience
Great service and patience shown by Elaine who asked the right questions when I went in to buy a new pair of sofas. Only had a rough idea of what I was looking for but she took her time and found the ideal sofas for me.
21 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.
Great Service Great Sofas
Great service and very helpful sales person Aida was a star.
Lovely sofas and good quality.
21 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Great sales service
Had looked online and wanted to see what I had shortlisted in the store. Johnathon introduced himself, then left us to look around at our pace without any pressure or following you around like in other stores. Once I was ready to make decision or needed more info he was helpful and clear. Nice friendly and trustworthy vibe from him.
13 février 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Tracey!
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Harrison, we will make sure to pass this on! Have a nice day.
Eathin the guy was excellent he was…
Eathin the guy was excellent he was very helpful and pleasant no hassle and a great customer service I will recommend him to anyone that is going to your showroom
15 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Jonathan the sales guy was excellent…
Jonathan the sales guy was excellent and showed us everything that the product could do and what options we had. Very professional indeed
8 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.
Staff very polite and answered all our…
Staff very polite and answered all our questions
6 février 2026
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Réponse de Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A very pleasant and knowledgeable
A very pleasant and knowledgeable
salesman also offered refreshments
and guided us through the store.
9 février 2026
Réponse de Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars!
Very helpful and friendly staff help find our desired sofa
Across two visits staff were friendly and helpful (mainly Colin). He was considerate of the space we have available at home to accommodate our new sofa and help us find the desired product we wanted.
7 février 2026
Réponse de Sofology - Straiton Edinburgh
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Really helpful staff at the store and…
Really helpful staff at the store and great quality product!
7 février 2026
Réponse de Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
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