Steve was our sales assistant He was absolutely great. We had to go in a few times to show the family and missing family members. He accommodated us each and every time WITHOUT pushing us to... Voir plus
L'entreprise a répondu
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
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Steve was our sales assistant He was absolutely great. We had to go in a few times to show the family and missing family members. He accommodated us each and every time WITHOUT pushing us to... Voir plus
L'entreprise a répondu
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Voir plus
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Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Voir plus
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The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Voir plus
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Royaume-Uni
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Jon from Thurrock was very helpful. We had two small kids with us but Jon was great, explained everything concisely and helped us choose our sofa.

Réponse de Sofology - Thurrock
Our assistant, Ameet, was great and went above and beyond to assist us. Highly recommended.

Réponse de Sofology - Thurrock
Rob was very polite and explained everything clearly , great experience

Réponse de Sofology - Thurrock
Great understanding of our needs by ameet. Listened to us .. and very helpful .thanku

Réponse de Sofology - Thurrock

Réponse de Sofology - Thurrock
Rob at Thurrock was really helpful in explaining the differences in the sofas.

Réponse de Sofology - Thurrock
The assistant (Teresa) from the lakeside branch was extremely helpful and knowledgeable. She helped us to make our final decision and place our order. I would recommend the brand and service.

Réponse de Sofology - Thurrock
Our salesman Steve was very professional and a really lovely person and gave us great advice and to top it off he was a hammers fan ⚒️ just like me we purchased our Sofa today and can’t wait for it to arrive
Many thanks Jason

Réponse de Sofology - Thurrock
Steve at Thurrock was great! He was really helpful and expertly guided us through our choices. He carefully considered our requirements and helped us pick our dream sofas. He even rearranged the sofa to help us visualise what we'd be buying. Excellent friendly service!

Réponse de Sofology - Thurrock
Rob was very helpful with helping us find the right sofa to fit in our awkward dimensions

Réponse de Sofology - Thurrock

Réponse de Sofology - Thurrock
Excellent service all round. Ameet was polite and friendly, he was knowledgeable and helpful without being pushy. We would recommend this store.

Réponse de Sofology - Thurrock
Explained fully benefits of products we were interested in and additional information to gliders , insurance cleaners etc .

Réponse de Sofology - Thurrock
Steve at the Thurrock store was exceptionally helpful and patient. Thank you for your help.

Réponse de Sofology - Thurrock
Rob from the Thurrock branch was amazing. 5 start service excellent

Réponse de Sofology - Thurrock

Réponse de Sofology - Thurrock
We received an excellent service from Steve at Thurrock sofology. He was patient and made the purchase as easy as possible for us.

Réponse de Sofology - Thurrock
I was served by Steve, he was so helpful and excellent in his explanation of everything, couldn’t have been better, a very good manner, he deserves every bit of praise

Réponse de Sofology - Thurrock

Réponse de Sofology - Thurrock
We knew exactly what we wanted to order and Theresa, the sales assistant made it very easy for us to do so. She talked through the delivery options so we felt confident of a smooth delivery and set up of the sofa. All in all a pleasurable experience!

Réponse de Sofology - Thurrock
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