We were able to speak to a person who was able to advise of the available accounts for our money and was able to open them and explain the methods of getting the funds in. She was also able to advise... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent service at the Beeston Branch of the Nottingham Building Society. I was looking to open an ISA from which I could withdraw money when needed which paid a decent interest rate. I was told a... Voir plus
L'entreprise a répondu
I wanted to move my cash ISA to the Nottingham as I already had a savings account there and was happy being able to go into a branch.After a couple of issues (by my existing account holder) the proce... Voir plus
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Easy to Navigate to the account type wanted. Signing up was no more challenging than for any other UK savings account. The rate offered for easy access was competitive hence I went for it! Once d... Voir plus
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À propos de l'entreprise
À propos de Nottingham Building Society
Écrit par l'entreprise
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Coordonnées de contact
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Royaume-Uni
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Having a branch in town
Having a branch in town, a contact telephone number for an online problem and best of all dealing with real humans that spoke clearly, were helpful and polite... what more could a customer want :)
23 avril 2026
Réponse de Nottingham Building Society
Thank you so much for your kind words! 😊 We’re delighted to hear you appreciated having a local branch, easy contact, and friendly support from real people. That’s exactly the experience we aim to deliver, so your feedback truly means a lot to us.
Holly Customer Team
Issues to be aware of when using ONLINE accounts.
Issues to be aware of. Once you save money with them online they refuse to let you get all your money out by transferring to your nominated account. I asked via an online message for the accounts to be closed but they later say it must be done by us, however it isn't clear how. Eventually I got a call back, after I called up for help, from a helpful Branch Manager to take me through it. I have sight issues and need things to be clear, so "click on more twice" is not something obvious !!
28 avril 2026
Avis spontané
Réponse de Nottingham Building Society
Hi Brian , thank you for sharing your experience. I’m sorry that withdrawing your funds and closing the account wasn’t clear or accessible, particularly given your sight issues. That’s not the experience we want, and we appreciate you highlighting it so we can improve.
I’m glad our Branch Manager was able to help in the end, though it shouldn’t have been that difficult. Thanks again for taking the time to let us know, I understand we are now looking into this more formally for you.
Kind regards,
Sharon
Always helpful & efficient
I went in to open a new savings account & as before the staff were, excellent!
polite, helpful, informative & efficient.
that is why I have have been saving with then for over a decade.
30 avril 2026
Réponse de Nottingham Building Society
Hi Jose,
We're happy to hear that your experience opening a new savings account was excellent! We appreciate your kind words regarding our staff's politeness, helpfulness, and efficiency. Thank you for saving with us for over a decade.
Holly Customer Team
Both Sev and Emma were excellent..they…
Both Sev and Emma were excellent..they were above and beyond all i expected. They directed me to the solicitor and then helped when I returned. Thank you guys
28 avril 2026
Avis spontané
Réponse de Nottingham Building Society
Hi Graham,
We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad that our team members could provide excellent support and guidance during your visit.
Holly Customer Team
Réponse de Nottingham Building Society
Hi Stewart,
We appreciate you taking the time to share your positive experience. We're so glad to hear that our staff were friendly and efficient for you.
Holly Customer Team
Tailored information
We are considered as very important, listening to us and giving advice based on our requirements.
27 avril 2026
Réponse de Nottingham Building Society
Hi Anthony,
We're happy to hear that you feel valued and listened to, and that our advice met your needs. Thank you for sharing your positive experience with us!
Holly Customer Team
Professional knowledge.
The experience and knowledge on products available to me at the time of my visit.
24 avril 2026
Réponse de Nottingham Building Society
Hi Anita,
We're glad you found our team's product knowledge helpful during your visit. Thank you for sharing your positive experience with us; we appreciate it!
Holly Customer Team
Réponse de Nottingham Building Society
Hi Maureen,
We appreciate your kind words! We're so glad you found our communication helpful and our team friendly. Thanks for the review.
Holly Customer Team
Very helpful and welcoming staff
22 avril 2026
Réponse de Nottingham Building Society
Hi Steven,
We appreciate your feedback; we're so glad our staff were helpful and welcoming, making your experience positive! Thanks for your review.
Holly Customer Team
All staff i dealt with were very…
All staff i dealt with were very competent and friendly. Everything has gone smoothly and the interest rates are much better here than other places.
22 avril 2026
Réponse de Nottingham Building Society
Hi Glenn,
We appreciate your feedback! We're happy to hear that you found our staff competent and friendly and that everything went smoothly. We're also glad our interest rates are better than others.
Holly Customer Team
Olivia was super helpful and patient…
Olivia was super helpful and patient with an elderly customer. Great addition to the team.
Please ensure this feeds back to Olivia and the team. Jade special mention.
It is so so important to maintain the high street presence especially for the older clients.
Keep up the good work. Look forward to seeing you all again.
Kind regards DE Mensforth
29 avril 2026
Avis spontané
Réponse de Nottingham Building Society
Hi Steve,
We appreciate your kind words! We're happy to hear that the service was helpful and patient. We'll pass along your compliments to the team, with a special mention for Jade. We look forward to your next visit.
Holly Customer Team
Very knowledgeable and helpful
9 avril 2026
Réponse de Nottingham Building Society
Hi Melvyn,
We appreciate your kind words; we're so glad you found our team knowledgeable and helpful! Thanks for your review.
Holly Customer Team
Always ready to help very polite and…
Always ready to help very polite and caring staff and have lots of time for you.
20 avril 2026
Réponse de Nottingham Building Society
Hi David,
Thank you so much for your kind feedback. We’re really pleased to hear our team were polite, caring, and always ready to help.
Holly Customer Team
Competitive products
With competitive products and friendly, helpful staff what's not to like.
23 avril 2026
Réponse de Nottingham Building Society
Hi Colin,
Thank you for your lovely feedback! We’re really pleased you like both our competitive products and friendly, helpful staff.
Holly Customer Team
great prompt service as allways
23 avril 2026
Réponse de Nottingham Building Society
Hi Ashley,
Thanks so much for letting us know. We’re glad you continue to experience great, prompt service.
Holly Customer Team
Welcoming and knowledgeable staff as…
Welcoming and knowledgeable staff as always, close to home and good service
23 avril 2026
Réponse de Nottingham Building Society
Hi Rosemary,
Thanks so much for sharing this. It’s great to hear you consistently receive good service and enjoy having a welcoming, knowledgeable team close to home.
Holly Customer Team
Friendly helpful staff made to feel…
Friendly helpful staff made to feel appreciated as a customer nothing too much trouble for them. Sadly can’t remember names but it wasn’t cleethorpes branch Saturday 25/4/26
25 avril 2026
Réponse de Nottingham Building Society
Hi Tracy,
Thanks so much for your lovely review. We’re really glad our staff made you feel welcome and supported. Your feedback is greatly appreciated.
Holly Customer Team
first class service .
24 avril 2026
Réponse de Nottingham Building Society
Hi Mr Pratt,
That’s great to hear, thank you! We’re really pleased you had such a positive experience
Holly Customer Team
Good face to face experience without having to go online
Staff were really friendly when I arrived. Went out of their way to be as helpful as possible. And gave me good advice.
23 avril 2026
Réponse de Nottingham Building Society
Hi Maxine,
Thank you so much for sharing this. We’re really pleased to hear our team made you feel welcome, went the extra mile, and provided helpful advice
Holly Customer Team
Review …
Friendly and helpful and efficient service. Notification at the end of investment term and face to face appointment soon afterwards with advice.
27 avril 2026
Réponse de Nottingham Building Society
Hi Charles,
That’s great to hear, thank you! We’re pleased our team could support you with clear advice and a face‑to‑face appointment at the right time
Holly Customer Team
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