The Wheel Specialist Avis 

I recently took my Audi A1 to The Wheel Specialists Manchester after shopping around and comparing a few companies. From the start, they came across as professional, knowledgeable, and happy to answer all my questions about the refurbishment options and pricing.

One thing that really stood out was their customer service. Whenever I phoned, someone answered the phone, and when an unforeseen issue came up with my booking, they dealt with it promptly so the work could continue without any hassle.

I found Mark and Ian to be particularly helpful. They clearly take great pride in their work, and there's a great atmosphere around the team. From the moment I arrived, I felt my car was in safe hands.

I'm absolutely delighted with the finished result. The quality of the refurbishment has completely transformed the appearance of my Audi. I had considered using another company, but I'm so pleased I chose The Wheel Specialists instead.

If you're looking for a professional company that genuinely cares about quality and customer service, I wouldn't hesitate to recommend The Wheel Specialists Manchester.

Thank you to Mark, Ian, and the whole team for doing such a fantastic job and Donna who was on hand to advise and support.
Cheers guys..

Firstly, I picked The Wheel Specialist because I have a Porsche 911 with centre lock wheels, which require specific expertise. On calling, the very efficient and helpful lady assured me this wasn't a problem. So I booked in for a 4 wheel colour change, then later added ceramic coating, and TPMS replacement.
On arrival, I was told there was a policy change on centre lock wheels, and they had been advised by the Franchise not to do them, however, they didn't contact me to tell me. Also, the chap on reception asked what I was booked in for, what colour etc. which I had already agreed when booking. Despite this, I was assured they had experience with Centre locks, and promised to get the right, and specific grease needed.
On collection, the wheels looked good overall, but there were a few blemishes on a couple of wheels. They offered to redo them, or give me a discount, and on the basis the wheels were generally OK, I took the discount. My car was also extremely dirty, having been left under a tree in a dusty yard. I can't give them more than 3 stars however parts of the experience were good.

While the gentleman at the shop was very friendly and polite, unfortunately I cannot say the same about the quality of the refurbishment.

I noticed areas of bare metal flaking around the centre of the wheels. When I pointed this out, I was simply told, “No worries, the centre caps will cover it.” That is not an acceptable response, as the underlying workmanship should be finished to a proper standard regardless of whether it is hidden.

The wheel colour also does not match consistently across all four wheels. There are paint runs and overspray around the centre cap area, as well as several scratch marks around the rim, most likely caused during tyre fitting. My car also had an extremely strong chemical smell when I collected it.

To make matters worse, the car was returned to me in a very dirty condition. The tyres looked as though they had been dumped in mud or a dirty pit before being fitted, which left a terrible first impression.

Overall, the craftsmanship is far below what I expected. I genuinely don’t believe the wheels were properly prepared or sanded before painting, and the finish certainly doesn’t reflect professional refurbishment. I expected the wheels to look as close to brand new as possible, but instead I was left feeling very disappointed with the overall quality of the work.

Excellent quality four wheel refurbishment on my car which has undoubtedly enhanced the appearance of the car. The staff at my local branch in Swansea couldn’t have been more helpful, friendly and supportive. Thank you.

Recent work carried out refinishing four wheels was a good experience from start to finish, friendly staff always proved helpful Delighted with the finished product, would use again.

I got in touch to book my car in and they got me booked in within 2 days. Done an excellent job on my wheel and looked like new when I got it back. Thanks and will defoe using again if required!!

Amazing service all around, I had all 4 alloys on my suzuki swift refurbished and powder coated back to manufacturer standard and the difference is night and day, couldn't be happier with the result. Would 100% use again.
Great price, Great turnaround, Great all around.

Got my rusty mokka alloys refurbished Craig and his team made a fantastic job at a good price. I had looked about for a while at places to get them done and am glad i picked this one would definitely recommend to anyone these guys are professional and will definitely use them again.

I took my 2022 M3 Competition here for a diamond cut wheel refurb last week. Was told it would be a "90%" paint match and no issues with the alloy. Then it came to collection day. Paint isnt even a 90% match it is way lighter compared to the other wheels, drip marks on the alloy, chatter/rough marks on the alloy aswell looks like a rushed job. Said he would do it again but said he cant guarantee the same thing would happen.. lazy workmanship. Leeds branch.

Fantastic repair on my alloy. Very happy with the price.
Communication was excellent, I would highly recommend.

Had my lexus is rims done last year and it was impeccable! Then i had my 21" volvo wheels refurbished with a custom color and theyve exceeded my expectations! Really good and well done thank you!

Absolutely FANTASTIC work and service from this team (both times we've used them!).
Took my Audi R8 for the wheels to be powder coated as they were scuffed and damaged.
The car was dropped off at 7.45am and I collected at 4.45pm and couldn't be happier with the results.
Would definitely recommend these and have done already but can't fault the service.
Will be continuing to visit.

These guys have done an amazing job on my wheel. Following a bump a few weeks ago I called to see if my alloy could be repaired or at least look a bit better than it did. Well they exceeded my expectations. My wheel looks brand new. Could not be happier. Thank you

I was recommended TWS by my car body guy. Initial email contact and sent in pics, quick response and quote. Drove down for a visual check and book in, professional and managed any expectations well.

Good comms via text in between the inspection and me dropping off the car a week later. Collected the car the next day and wheels are AMAZING!!! there was severe corrosion around one front wheel valve that I was sceptical about being fixed... But no, this was done and it looks like a brand new wheel!

Also fixed a slow puncture I didn't know I had!

My Car detailer came the week after the wheels were done and didn't believe that they were refurbed wheels, he thought I had purchased brand new ones! Had to show him my invoice for him to believe me...

Awesome service, highly recommend and I will not hesitate to use again if I need to!

Fantastic, Swansea wheel specialist provide a customer experience I thought was long forgotten, the team are polite professional and can’t do enough for you, Adrian is a pleasure to deal with and goes out of his way to do better! A credit to Swansea

From meeting David and seeing what I needed was easy and straightforward.
Been shown a colour to suit my car that is a good choice. Being kept up to date as what was happening and time the job would take.
No pushing to sell anything you didn't need.
Would highly recommend.

Great service from a top quality wheel refurbishment company. Very professional staff and good turnaround. I was particularly impressed by the flawless finish on my curbed alloy now looking as good as new. I highly recommend this company and wouldn’t hesitate to use them again should I need to.
Special thanks to James and Andy who handled my wheel with great care and attention to detail. Many thanks 😊👍🏻

An excellent service . Competitively priced . Mark guided me through the process , advising me on the appropriate and best outcome procedure to follow for my wife s Mercedes . The end result was spectacular . Thank you to mark and the crew at Swansea .

This company has exceptional customer care. They keep you informed all the way through your services for you, respond very quickly to enquiries and do an excellent job renovating your corroded wheels. Happy to recommend.

The team at Ferndown were great! Kim, Will and Sam were very friendly and helpful. They managed to produce an excellent colour match and a great finish on my motorcycle wheel.