Excellent ordering, follow up and delivery! Both Samsonite upscape cases came well packaged and as ordered. What I thought cwas a bit"stingy" was considering the cases were medium/premium cases only... Voir plus
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Quick !! Same case other suppliers , ridiculous delivery times . You said 2 days , was actually 3 , but great service . Holding stock and quick shipping gets you sales … keep at it !!
Excellent customer service especially as I had ordered the wrong item. Service and delivery were very good as was the returns process - this being needed due to my own errors!. Thanks for a great serv... Voir plus
What a great company, bought an expensive bag from them and when there was a delivery problem they went over and above. Would highly recommend and thank them and their staff for their brilliant custom... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Valise Luggage stocks leading top brands such as Samsonite, Victorinox, Bric's, Porsche Design and Horizn Studio. We only display the best handpicked Luggage, Business and Weekend Bags saving the customers time searching. Sustainability is at the forefront of the site with a dedicated section. So whatever choice you make, you can ensure it will be the best.
Coordonnées de contact
4,7
Excellent
481 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Lovely suitcases
Beautiful
Suitcases
Did pay extra for postage but three separate deliveries kept me indoors but apart from
That everything was very good.
1 juillet 2025
Réponse de Valise Luggage
Thank you for leaving such great feedback!
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very good service I can't complain at…
Very good service I can't complain at all
Fast delivery
30 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Réponse de Valise Luggage
Thank you for leaving such great feedback!
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Eastpak case delivered quickly
Eastpak case delivered quickly, and at a competitive price.
30 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Very prompt and efficient service
Very prompt and efficient service - arrived in less that 24 hours after ordering.
30 juin 2025
What I bought arrived on time.
19 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Arrived in good order and in time
Arrived in good order and in time
Website was easy to work with, the only issue was the payment page which kept reversing my payment! I ended up paying with the same card using Apple Pay which worked perfectly.
I have since ordered a second larger version of this case.
25 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Great customer service
While they made a mistake and sent the wrong suitcase, they were super communicative, and made the return so simple - they collected it from me rather than making me take it to a shop/depot.
I may not have gotten what I wanted, but the customer service was excellent, and refund received very quickly. I'd buy from them again.
20 juin 2025
Great service
Very quick delivery, delivered when expected and no damage etc to box considering it was a big box and suitcase looks great.
25 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Very good selection
Very good selection, very competitive prices , delivered on time , very well packaged.
23 juin 2025
Really good communication and speedy…
Really good communication and speedy delivery. Excellent service.
13 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
Service and delivery was excellent
Service and delivery was excellent, and the price of my new luggage very competitive. thank you
10 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us!
Expensive for a small case but the…
Expensive for a small case but the quality means it will out last cheaper casrs
16 juin 2025
What a great experience
What a great experience
Super value and a great addition to my business travel
Many thanks
16 juin 2025
Réponse de Valise Luggage
Thank you for taking the time to leave such a great review for us! We do aim to have the best customer service.
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