Wine Access Avis 705

After I'd placed the order, but well before it was shipped, I asked that the delivery address be changed. Wine Access claimed that they did so.

They didn't. I stayed home all day to accept delivery on the new date; nope. I had to chase it to find it. Finally achieved reception a week later, when I'd returned from my travels.

Customer service is non-existent. Buy elsewhere. Anywhere else.

We have been Wine Access customers for several years. We placed an order for a couple cases for a party we are hosting. We needed delivery the week of Feb 20th. There was inclement weather earlier but 2/21-2/25 were clear days. We signed waiver for delivery on 2/25. We called. We confirmed. We have emails.Wine Access lied to us about the delivery. They refused to answer the phone. A terrible customer experience. You cannot count on them to deliver or to tell the truth.

Very good company. Good wines and great customer service.

I have purchased wine for over 2 years and always find this firm to be top-notch. Pricing is reasonable (I compare using wine-searcher.com), they offer free-shipping on 6+ bottles or $120 purchases and customer service has always been second to none. Please note that their Limited-Time offers can often take 3-4+ weeks for delivery as these are typically special order items. Your card is charged at time of order but I have never had any issues surrounding delivery. Their regular offers ship immediately from inventory. They also offer "perfect-temp" packaging which is useful in AZ through May-June, not so much for summer months. I also have recently joined their wine club which provides the added benefit of getting 10% off on regular orders on top of their normal discounts. I also really appreciate their tasting notes that they provide with each wine along with some videos on their wine club offerings. Both of these really bring out how much they care about wine and provide insights one does not typically get about the particular winery or wine being purchased. I've only been to Napa once in my life but their tasting notes and videos make me feel like I am one of the locals. On balance, a great company to work with.

Wine Access is terrific. Great values on specialty wines and excellent customer service. Daily deal offers for all tastes and price points plus a small online everyday collection. I’ve been a customer for years and will be for years to come.

How many different types of liquor are there? A ton, apparently, and this is the place to buy them. Go here, it's awesome.

Never received my wines.
I ordered a couple of decent wine bottles online and after 2 weeks I haven't received my wine and haven't received any response to my follow-up email, yet my credit card was charged immediately when I ordered. If you can't fill an order in 2 weeks (or more?) why do you charge people?

Received my Three Wine Co. Field Blend a few days ago. Upon returning home last evening from watching my grandsons, I had the need to relax. Uncorked my first bottle and was amazed by the aroma bouquet and taste of this wine. I must say it is the first time I have ever been able to say that I could actually taste the raspberry flavor that was claimed to be in the wine. The wine was satisfying and delicious and I definitely will purchase it again and am anxious to try some of your other selections.

Wine Access provides the opportunity to explore different grapes, different terroir, and different wine makers, than I would otherwise have access to with my local wine merchants. Wine Access offers knowledge, a personal story of the producer’s connection the art and science of wine making, there is often a discovery narrative.

On a retail basis, buying and selling wine, is more than an economic, pragmatic experience. An interesting story, backed up with an outstanding wine (full of sensory experiences), that can be shared with friends and family, is the fun part of buying from Wine Access.

I have been a Wine Access customer for a couple of years now. I buy in varying quantities; sometimes a single bottle (special purchase) or sometimes buy the case. The customer support and customer service has always been outstanding.

The pricing of offerings are competitive. The variety, connections to the wine maker or producing region, expert reviews, convenient purchasing process and the top notch customer service make Wine Access a good sourcing option for anyone interested in exploring the wide world of wine!

I enjoy the opportunity to highly recommend Wine Access to my friends, family, and co-workers.

Have only ordered once while wintering in Yuma. Fast delivery service and enjoyed the wines. Will be trying this again when we are down south later in the year. Enjoy the emails about the different wines.

One of the best sources for buying wine at a reasonable price.

better deal. no more 6 bottle commitment. store & offers better way to go!

Excellent wine reviews. Spot on descriptions of flavors rarely out of alignment with my taste experience. Like the way shipping cost is waved on qualifying bottle quantities or over $125 per order.
Deliveries are updated and hot weather delays are communicated as well as options for cool packs to expedite deliveries in warm weather conditions.
I have been using wineaccess for years now and love the X4 United Mileage Plus miles as a side perk.

I like Wine Access, but what do you want me to comment on? Is it maybe a recent order that I started and left without finishing, and then returned to and was able to complete the order? If so, very efficient - WA quickly traced my interrupted buy and I completed it. The wine will only arrive in September so can't tell you how it is yet.
I cannot afford to buy wines that cost $30+ a bottle, so I especially appreciate WA's advice re wines in the $15-$25 range that are as good as pricier wines made from the same grape. I also learn something about wine making from their tales of traveling to places where the wine is made that they are promoting this time.

Excellent selection. Not always the best price when comparing offers on wine searcher . com

I really enjoy Wineaccess...they make buying wine easy and interesting. Just be aware that some of the “very limited” wines can be found in big box shops for the same price or less.

I have been using Wine Access for a few years now and have never had a bad experience. The wines they recommend are awesome.

Wine Access absolutely stands behind their products. Staff has been very easy to work with and accessible.

Hate to say it as it will encourage others - these folks do a great job of coming up with good wines at reasonable prices + customer service is top notch.