I have been purchasing wine from Wine Access for 7+ years. They do a fantastic job or curating wines across all price point from both well known and lesser known wine regions. I love that many of th... Voir plus
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Reliable although th commentary on some of the wines is a bit hyperbolic. Not every Cabernet from California is truly outstanding. They are in the sales business so fair enough. Tough to find but some... Voir plus
I have been ordering wines from Wine Access for about 10 years. They offer some excellent wines at very good prices and also reward customers with credit to use when making a purchase. They ship on ti... Voir plus
I cannot tell you how much i love this company. I am tangentially in the wine business, as a branding/creative director and have worked with many producers from around the world to help them... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We never settle in our hunt for the small lots, up-and-coming producers, legendary masters, and coveted labels that define the art of wine. We're here to bring wine to life for a life beyond extraordinary.
Coordonnées de contact
8th Street 236, 94103, San Francisco, Etats-Unis
- 415-555-4000
- help@wineaccess.com
- wineaccess.com
Wines ordered are of goodvalue and quality.
Wines ordered for the most part are of good value and quality. Shipping dates are very accurate and packed with cold packs for extreme weather during delivery to protect the wines from over heating. A very satisfied customer.
15 juin 2019
Avis spontané
MIXED experience
Customer service is responsive. The wines are iffy. Most of the champagnes are quite good, but the others are often second tier.
15 juin 2019
Avis spontané
Nice choices and excellent service!!
15 juin 2019
Avis spontané
They do it brst great values with…
They do it brst great values with exceptional selection.....small batch gems you may not see else where....been w them for many years.
Tommy
Pensacola
15 juin 2019
Avis spontané
trustworthy
trustworthy, loyal, helpful, friendly, courteous, kind, ---------, cheerful, thrifty, brave, clean, and reverent (some of you will recognize this as the Boy Scout Oath):
the product - only only once in all these years was the wine not even close to the description, and WA warmly and encouragingly credited the full price toward my next purchase. i.e. i can trust the customer service folk to welcome my requests and do their best to accommodate me. in the 'case' i mentioned, i did not ask for anything... one of the service people contacted me with the credit in response to my review of the wine.
15 juin 2019
Avis spontané
Great people to deal with both on…
Great people to deal with both on orders and any changes. Couldn’t ask for better customer service.
14 juin 2019
Avis spontané
Vastly improved selection of high…
Vastly improved selection of high quality wines. Reasonable pricing and free shipping a major plus.
14 juin 2019
Avis spontané
Great offerings and a good variety
Great offerings and a good variety. Very responsive to unhappy wines and delivery date changes. Summer deliveries are not kept chilled enough and need to be discontinued or technology improved.
Cheers
14 juin 2019
Avis spontané
Lackluster customer service
Lackluster customer service, delivery issues, and a substandard selection of wines, particularly white wines.
14 juin 2019
Avis spontané
Réponse de Wine Access
Thank you for your feedback--I'm so sorry to hear of your experience. It is always our goal to provide our clients with thoughtful, hospitality-driven customer service. I will reach out to you directly to discuss your experience with our service team so that we make sure we are always improving our clients' experience, as well as to discuss which wine categories you'd like to see more of on our site.
Kate C.
Director of Client Service
Excellent wine selection and excellent…
Excellent wine selection and excellent service. Great care taken to protect my wine.
14 juin 2019
Avis spontané
Best Online Negociant
I have placed over 80 orders and I am extremely pleased with the wine I have purchased.
Many times I purchased a small production wine the can't be purchased in the stores and sometimes it is wine that is being sold at a discount that cannot be found any place else.
14 juin 2019
Avis spontané
Excellent Online Wine Store
Wine Access is terrific. Great values on specialty wines and excellent customer service. Daily deal offers for all tastes and price points plus a small online everyday collection. I’ve been a customer for years and will be for years to come.
14 juin 2019
Avis spontané
Very professional staff
Very professional staff . Wine Access is a fair company & I enjoy buying from them .
14 juin 2019
Avis spontané
Thank You
now in our 3rd year. 1. just great wines at very good prices. 2. thrilled to be learning about wine after so many years of trying. their explanations are educational..
3. in our approximate 30 orders we have had only minor questions on 2 things. they were not minor to them.. emails, calls, followups.
great service from in house personnel. i took the time to write this as a way of saying.. great job and thanks...
14 juin 2019
Avis spontané
Great Wine and service occasionally let…
Great Wine and service occasionally let down by delivery partners
14 juin 2019
Avis spontané
I buying.less wine since I'm 73
I buying.less wine since I'm 73, but I still use you guys for of the wall stuff. The tax thing hurts you.
14 juin 2019
Avis spontané
Quality wines
Quality wines, excellent customer service with superb shipping condition on arrival
14 juin 2019
Avis spontané
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