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Wholesale Sterling Silver Jewelry supplier of wholesale silver rings, silver earrings with gemstones and cz cubic zirconia. Leading distributor of sterling silver, cz, marcasite, amber, beads, findings, etc.
455/15-16, 32-33 Rama 6 Road Thanonpetchaburi, 10400, Bangkok, Thailande
3,8
13 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent company. Product and service always second to none. I have been a customer for many (Based in England) many years spending over 1million US with them and I don't think I have returnd a single item. orders always packed abd presented very well and there products are among our best selling lines.
Excellent products and excellent service! I Have been their client since 1999 - bought hundreds of items again and again - all is great!
Do not order it is a SCAM ... MORE THAN 1000 EUROS ORDER AND MORE THAN HALF JEWELS LOST THEIR COLORS OR DO NOT HAVE SILVER STAMP...
RUN!!! FIND AN OTHER SUPPLIER
Réponse de 925e
925E.com is NOT a scam!
We have been in business for 30 years, serving repeat clients from 35 countries.
Mr. Younes Loukraty placed three orders with our company, all of which have been delivered as promised.
The second order was valued US$1,527.96 and Mr. Younes Loukraty returned most of it for a full refund. The refund was issued and Mr. Younes Loukraty used it to purchase a 3rd order. Which was delivered as promised.
Mr. Younes Loukraty never made any requests that weren't fulfilled, nor made any complains.
While everyone have to right to say whatever they like, using the term "SCAM" to describe Younes Loukraty experience, or to describe our services or our company is false, misleading and unacceptable.
We flagged this review and we are now waiting for TrustPilot.com team to decide if they think using the term "SCAM" is suitable in this situation.
Further more:
1. True! Some of our Sterling Silver jewelry are too delicate to hallmark with "925" - we clearly state the lack of the hallmark at the product's ordering page, Mr. Younes Loukraty might have missed the detail, and we will work to improve the visibility of this information.
2. It is natural for Sterling Silver to oxidize (change color) when coming in contact with Oxygen (air). However, most of the items ordered by Mr. Younes Loukraty were plated with Rhodium or other anti tarnish materials, indicating possible lack of professional care during storage or transport of the products on the client's end.
Good luck to everyone and let's have a great day!
Val's Bling Boutique
I ordered several items as a test. Most of the earrings were so thin and cheap looking. Everything that is a hoop hardly stays on your ears. I was disappointed and will never order from them again. I did get a few nice items but that wasn't worth the money I spent.
Réponse de 925e
Thank you for your feedback Ms. Valerie Sanchez
As a wholesale company serving wholesale clients, our success is founded on returning clients making repeat orders - when a client complains about a product, we rush to examine it and when justified, to remove it from our website should the quality doesn't meet our and our clients' standards.
Ms. Valerie Sanchez placed a sample order with us, consisting of 25 items, total products value: about US$100
All the products purchased by Ms. Valerie Sanchez have been sold by our company for years, to multiple clients from different countries, repeatedly - especially the hoops... We are yet to receive a complain on their quality. Regardless, we will proceed to carefully examined each and every item carefully and consider them again.
We regret disappointing you Ms. Valerie Sanchez - I hope you'll find it in your heart to forgive us. This time we failed in fulfilling our main purpose of delighting our clients and support their success with beautiful and quality jewelry for their clients to enjoy and cherish forever.
We wish Ms. Valerie Sanchez, ourselves and everyone else that read this reply - a great day! Good Health, Good Luck, Success and Happiness.
My order from a month ago still hasn't arrived and customer service takes weeks to answer your question and isn't being helpful.
I have done business with 925e for over 24 years. There jewelry is excellent quality and the customer service has always been outstanding.
I'm a UK trade buyer, I import silver and I've done 8 orders with 925e.com so far, valued between 400 and 1200 usd. Customer communications and updates are good. The team are always helpful and professional and goods are sent quickly once the order has been confirmed per their process.
The goods arrive by FedEx packed in a metal tin, in very well organised poly bags with further bubble and polythene packaging. Out of all the goods sent, I've only had to contact them about four individual items which they promptly credited with my agreement.
I feel a little sad for this company to see that they have a few fake bad reviews. My experience is that they do a very good job, they have a great product range that is updated often and incredibly priced, and the quality is excellent.
I have ordered several times and have been pleased every time. The quality is good and the service is very professional.
I had ordered some items and the 2/3 items they did not have and I never received the refund and because of that, I never purchased from them again, so they have lost a good customer... just a piece of advice to 925e, com that your business strategy is WRONG.. you do not get customers that way..instead if you have good products and competitive price then customers will come to you..do not need to hold their money so they will purchase from you..not my type of customers..
I have ordered jewelry from this company on several occasions and it is not a scam. They are very professional.
No idea why there isn't more good reviews, great company, great prices, great jewellery!
- Omar Adams
Never never never wast your money with them fake product no refund I lost 1000$
Color lost in 5 days
Réponse de 925e
Dear Top Collection,
We do not have anyone registered nor made a purchase from our site (925e) under the name of "Top Collection" for further investigation please email us about the issue you've been facing at Sales@925e.com
Best Regards,
925e's Customer Service Team
As of today, February 3rd, 2021 no one contact us back regarding the above review...
This indicates to us that this review is totally fake. It was made with the sole purpose of defaming 925e.com.
For everyone to know:
925e.com just celebrated 25 years anniversary - we have been the most popular online jewelry wholesaler for many years now, this success is a natural result of having thousands of repeat clients who have been with us for many years now.
We stand behind the quality of our products - we offer 10 days UNCONDITIONAL SATISFACTION GUARANTEE - FULL CASH REFUND to anyone who is not satisfied with our products or services ( we also pay for the return shipping costs). Please visit 925e.com for more details.
SHOP 925e.com with confidence! No one will serve you better!
DO NOT ORDER SCAM!!!!!
STAY AWAY FROM THIS COMPANY
LIERS DONT BUY FROM SCAMMERS
Réponse de 925e
Hi Jay Som,
Could you please provide us with the email address you've made a purchase with?
We don't have anyone named "Jay Som" in our Registered Clients list.
Email us at Sales@925e.com with information for further assitance.
Best Regards,
925e's Customer Service Team
As of today, February 3rd, 2021 no one contact us back regarding the above review...
This indicates to us that this review is totally fake. It was made with the sole purpose of defaming 925e.com.
For everyone to know:
925e.com just celebrated 25 years anniversary - we have been the most popular online jewelry wholesaler for many years now, this success is a natural result of having thousands of repeat clients who have been with us for many years now.
We stand behind the quality of our products - we offer 10 days UNCONDITIONAL SATISFACTION GUARANTEE - FULL CASH REFUND to anyone who is not satisfied with our products or services ( we also pay for the return shipping costs). Please visit 925e.com for more details.
SHOP 925e.com with confidence! No one will serve you better!
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