Apollo Motorhome Holidays - Brisbane Avis 

This is my second hire with Brisbane Apollo Rentals, and I am really happy to keep coming back to a company that makes the process so easy, makes my holidays so comfortable, and provide a professional and positive experience the whole way though. I took a 6 berth Apollo Euro Delux camper out on my own, which I was nervous to drive and had never expereienced something of that size before - but the crew, especially Phil, talked me through every element and sent me on my way with confidence.
The vehicle was magical, and made my trip easy, comfortable and made me the envy of the caravan park. Thanks Apollo crew - i'll be back.

Was given a 6 berth and told it was a 4 berth repeatedly. We have had this before and struggled with the larger product. It was the same this time, had to drive slowly to not chew thru petrol so fast and it was much less pleasant to drive. I told the bloke so many times, I don’t want a 6 birth and he kept saying it isn’t but he lied to me as I researched the definition after I left. We used to love these camper holidays but this trip has made us unsure we ever want to do it again. When I book a certain vehicle, that’s what I should have got. Super nice customer service but lies coming out his mouth.

I was a first time hirer, and the service, welcome, and pre arrival information was all really easy to follow and helpful. Nancy at the Brisbane office was very reassuring, and asked questions and managed the hectic arrivals desk calmly.

Easy pick up , clean functioning van , easy drop off

The team at both pickup and drop off were excellent, all workings of the motor home and a few helpful tips were run through at pick up along with the simple one page laminated instruction sheet made the the week away seamless..

Every person we dealt with at Apollo at the Brisbane office were excellent. Very helpful and knowledgeable about the vehicle we hired.

Camper was in good order, service to pick up and return was excellent.
Gave 4 star as there were several short comings... all small but all inconvient.

The pillows were terrible, cheap, not clean and unsupported. No way would my dog sleep on them. 3 week hire in the middle of winter and we were provided with 2 cotton sheets and a thin quilt...needed to go out and buy pillows, sheets, a doona, underlay...on a $4700 rental...poor.
Minimal extra effort would have made the hire 5 star but cost cutting by apollo left it short.

Quality and clean van, great customer service

We were given a brand new van everything was amazing especially the service from the staff in Brisbane to the staff in Cairns

Staffs at service center are nice and helpful. Good experience.

Mediocre condition of the vehicle, also in comparison to what we booked.

Great experience renting a Euroquest camper van from Brisbane to Cairns. Efficient check-in and check-out, clean and fully equipped camper van that met all expectations. The conditions were clearly stated and all charges transparent.

I hired a mid sized, 4-berth motorhome for 3 weeks.

It was delivered clean and with all the equipment functioning. Everything went smoothly for our trip, so not much to say about on the road service.

Great service from staff at both pickup and drop off.

My only hesitation with using this company again is that with their basic vehicle insurance cover package they collect a bond for the vehicle rather than place a block on your credit card. This means 3rd party insurance might not pay out because there is no “excess” to pay. I don’t like this tactic as it feels you are being forced to take the hire car companies own comprehensive insurance and I simply don’t trust hire companies or their insurance providers to be honest/fair to the customer if something actually happens to the vehicle as it’s not “your” insurance policy. I knew this going in as I actually read the t’s&c’s, but I’m still dropping 2 stars as I think it’s a dishonest way of doing business.

Van was really good, some staff were very helpful, others not so...

Great communication and easy process for pickup and drop off

Loved the convineance of a Motorhome but was let down by the cleanliness of it. Floor was sticky from I don't know what. Sheets smelt like they had not been cleaned I sprayed deodorant on them to help. We didn't use the television as a bracket was missing at the back of it to keep it in one place.

Great experience. Would hire again! Clean well equipped vehicle and we had a great time.

Great staff, great product!