Apollo Motorhome Holidays - Sydney Avis 

Had a brilliant time. The motor home was well equipped, clean and in great condition. Pick up and drop off process was seamless and faster than expected. Staff were super helpful and friendly. A perfect holiday experience. Not a typical rental car experience.

Very friendly, understanding & accommodating staff

Ease of hire, staff helpful and the app on the road was very much used.

Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without question the best equipped and most efficient layout we've ever had. The van itself was a delight to drive across Victoria/NSW, the staff at pickup and drop-off were lovely, and we even got a complimentary bottle of wine to celebrate our honeymoon. Will absolutely rent again from Apollo in AUS again!

There was no frying pan so consequently I couldn’t cook any meals.
The water tank was only half full and only enough for one two minute shower.

Very efficient and kind persons at the desk

Was overall a good trip, but I think should explained better what do in case of the alarm for the co is beeping.

Our recent motorhome holiday exceeded all expectations. The motorhome was spotless, easy to drive, and had everything we needed for a comfortable journey. Check-in and check-out were quick and efficient, and the team provided excellent customer service throughout. The freedom of travelling at our own pace made for an unforgettable holiday. We wouldn't hesitate to use Apollo again and would highly recommend them to anyone considering a motorhome adventure.

Krista and Frederico were super efficient and helped us sort a few issues. Great team.

We recieved great pre trip instructions and information. Were very well informed about the pickup process. Vehicle was ready and very clean, staff were helpful. Easy to find location and the vehicle we had a 6 berth motorhome that was well suited for our family holiday. Everything worked great and was easy to operate.
Would use this company again if needed, highly recommend and thanks Diane at reception for being so helpful.

We had the best time traveling up the coast as a family in the motorhome for five days! It didn’t feel too big to drive (we were surprised how easy it was to use!) and it felt big enough inside for all of us to feel comfortable (5 of us). The motorhome was in great condition which made the trip very comfortable. The team were great on the day of collection and drop-off. Super helpful and clear as it is a lot of information to take in! We found the app and ‘how to’ videos incredibly helpful along the way and preparing ourselves for the trip.
We have already recommended hiring a motorhome to so many friends who were also considering doing it.
Thank you for such a great experience, we loved it!

Central consul not working day 1. Couldn’t be fixed on the road.Needed to add oil after 3 days. Hot water didn’t work and had to get fixed in Dubbo. TV screen not secured. Presumed on desk excellent.. Poor follow up after complaint.

The vehicles are dirty and in poor condition, and some of the staff are extremely rude and unhelpful.

Easy pick-up and return procedures

Efficient pick up and drop off experience. The staff is very knowledgeable and showed us everything that we needed to know about the Camper van. Will definitely hire again.

A very warm welcome on check in, great staff.

Checking in & checking out is smooth. Local staff was very helpful in answering my questions. Place was clean and especially loved the rack that have all the things that were left behind by previous campers.

Unsere Anmietung bei Apollo war von Anfang bis Ende eine Enttäuschung.

Übergabe in Sydney:
•⁠ ⁠Wartezeit über 1 Stunde auf das richtige Fahrzeug
•⁠ ⁠Statt des gebuchten „Euro Mini" wurde uns zuerst ein anderer, deutlich längerer Maui angeboten
•⁠ ⁠Als Campingstuhl: ein Kinderstuhl, unbrauchbar für einen großen Erwachsenen
•⁠ ⁠GASFLASCHE WAR GEÖFFNET vor der Abfahrt – ein gravierendes Sicherheitsproblem, wurde nicht geprüft
•⁠ ⁠Trittstufe defekt (Verletzungsgefahr beim Ein- und Aussteigen)

Zustand des Fahrzeugs:
•⁠ ⁠Toilette stark verschmutzt, ekelhafter Geruch – wir mussten Reinigungsspray kaufen und selbst putzen
•⁠ ⁠Tisch dreckig, von uns gereinigt
•⁠ ⁠Vorhänge eklig verschmutzt, der hintere Vorhang kaputt
•⁠ ⁠Windschutzscheibe innen extrem verschmiert, Sicht bei Sonne kaum möglich, Scheibenwischer machten es noch schlimmer
•⁠ ⁠Außen viele Kratzer, Fahrzeug wirkte heruntergekommen

Während der Reise:
•⁠ ⁠Hecktür ließ sich nicht mehr öffnen
•⁠ ⁠Beim vorgeschlagenen „Trick" zum Öffnen brach der Türgriff ab
•⁠ ⁠In Brisbane wurden wir nach den Reiseplänen gefragt, um die Mängel zu "beheben" – Rückmeldung kam erst, als wir längst weitergereist waren
•⁠ ⁠In Cairns wurden wir vor Ort komplett abgewiesen und wir haben keine Entschädigung o.ä. erhalten

Die Kommunikation per E-Mail war zäh, ausweichend und auf Entschädigung wurde stets auf „die nächste Filiale" oder „beim Drop-Off" verwiesen. Niemand fühlte sich zuständig.

Für eine mehrwöchige Australien-Reise, auf die man lange gespart und sich gefreut hat, eine Katastrophe. Klare Empfehlung: woanders buchen.

Great camper van, would hire it again.

USB / fridge a lot of equipment cannot be use normally in the camper van