Charters Estate Agents Avis 

Lily has been exceptional throughout our search for a new home in Southampton. She has been incredibly helpful in securing our new property and guiding us through the reference checks. Although a recent change to my bank details caused some complications with the referencing company, requiring numerous phone calls, Lily handled the situation with utmost patience and professionalism. She consistently supported my wife and me until everything was resolved. I highly recommend Lily at Charters Park Gate for any rental needs.

We had a couple of initial issues with IT but the Charters local team were very responsive to our feedback and provided solutions that got our property on the market. A good service with helpful staff.

We had really good experiences with Tilly. She is really nice and friendly.

We had a very stressful and protracted sale caused by very difficult buyers at the bottom of the chain. Stephen and Andy kept us calm and worked tirelessly to make the purchase happen. In particular, Stephen kept us informed during every step on exchange day, and we all breathed a huge sigh of relief when the exchange finally happened. Thank you so much Stephen!

Found Isabella absolutely charming with attention to detail, answering all our questions without hesitation, I would recommend Isabella and your company as the service was second to none, also Isabella showed great care with currant tenants as they were home also.
Kind regards Maggie.

Mazie and louise were very welcoming and informative.

Me and my partner are looking for a flat, we spoke to Isabella and she was lovely, she's very friendly and wishes to help in any way she can. She knows her stuff!

Very helpful and understanding of my situation, I would definitely recommend them to anyone.

Very helpful with all questions and was already ready at the property for the viewing when we arrived.

Had all areas open and available for us to view including the loft space, made the viewing very quick, straight forward and didn't feel like they were rushing us through the experience

Eloise from the Havant branch was so helpful, responsive, friendly and efficient.

Quick, efficient, and easy to converse eith

Great experience finding a place in Brighton. They were quick with sending forms and Sam was excellent when it came to the viewings. 10/10 service.

We were selling long distance from 350 miles away (selling a relative's property under LPOA) so the good service we had from Charters (initially Michael Jones) made a real difference. We were kept informed about interest and viewings and were given good advice from Louis about pricing the property. When we accepted an offer Jane Tomlinson was a good point of contact and was very efficient at chasing up solicitors etc. She was readily available on the phone and always followed up on a phone call with the action needed. This was a long haul as the market was very stagnant when we were selling so it made a real difference dealing with an efficient estate agency. Thank you!

Emily from the portsmouth branch took us ti view a house that she recommended we looked at based on another house we enquired to view.. well she nailed it! it was THE house for us!
Super excited to be on this journey, and Emily has made everything so far super easy and explained all next steps.
Thank you Emily and charters Portsmouth!

I love renting through Charters! The service I receive has been and is always great! They are helpful, responsive and very considerate. I rented my first property with them with Natalia Mazur as my Property Manager and the second with Rosie Price. Both have been amazing. They have kept me up to date with any repairs or concerns and will check in to make sure everything is going well. Both have been extremely helpful. I would highly recommend both Charters and their team, with a special mention to Natalia and Rosie! Thank you both!

Angelique dealt with the issue in a very prompt professional way. The mistake was resolved quickly.

Excellent Service from Charter Estate Agents

We recently purchased our house through Charter Estate Agents and had a fantastic experience throughout the whole process.

A special mention has to go to Gary, who was absolutely amazing from start to finish. He was always prompt, professional, helpful, and incredibly easy to deal with. Whenever we had a question or needed an update, Gary was there to help and made what could have been a stressful process feel so much easier.

Gary is genuinely the kind of person you can count on. He went above and beyond to help us throughout the purchase, and we really appreciated his patience, communication, and friendly approach.

We’re extremely grateful for all his help and would happily recommend Charter Estate Agents, especially Gary, to anyone looking to buy or sell a property. Excellent service and a real pleasure to deal with!

Gosh, where to start?! When I was told I would be assigned a sales progressor for my house purchase this was something I’d never heard of before and was therefore apprehensive off what she/he would bring to the table. However, Jane Tomlinson was amazing. Always keeping me informed and giving me advice to bridge the gaps where solicitors were slow and lacking in communication. She was so reassuring and chased up various issues. She is easy to chat with and I felt she was really on my side during a very lengthy and stressful process! Thank you, Jane 😃👍🏻

We have had great support from the team over the years we have been with the company in letting and managing our single house. Recently our Property Relationship Manager has been Arlia Maitland. I don't think I have ever left a review before but Arlia has been oustanding in the way she has sorted out problems and helped me find solutios when I know she is extremely busy. She has always responed positively and professionally and is a lovely person as well! Thank you

Kaitlyn was incredibly quick and thorough in answering any questions I had.

She resolved my issue within the hour, which was far quicker than I expected. Throughout the process, she kept me informed and reassured me that everything would proceed smoothly. Great customer service.