An experienced member of staff ( Manager) who gave me lots of useful and important information regarding booking a cruise for the first time. It would have been v difficult and careless to book it WIT... Voir plus
L'entreprise a répondu
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I chose to use a travel agent as apposed to doing it myself on my phone online . The whole process was well worth the effort , bring able to ask questions , skip between sites and see everything so m... Voir plus
L'entreprise a répondu
Extremely helpful and knowledgeable staff who made the whole experience stress free. Kate dealt with us and she gave a great deal of time and effort to ensure all parts of the booking process were cov... Voir plus
L'entreprise a répondu
Booked our holiday with no stress, found exactly what we wanted, the staff were very helpful . Highly recommended. Booking process was vey easy. Service was excellent.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
25 Woodford Road, SK7 1JP, Bramhall, Royaume-Uni
- 01614645572
4,9
Excellent
601 avis
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Trust the experts
An experienced member of staff ( Manager) who gave me lots of useful and important information regarding booking a cruise for the first time. It would have been v difficult and careless to book it WITHOUT yourselves so thank you to Hays for that.
29 juillet 2026
Réponse de Hays Travel - Bramhall
Mrs Peters,
Thank you for your wonderful review! We are so pleased to hear that our experienced staff provided you with such useful and important information for your first cruise booking. We're delighted we could make the process easy and stress-free for you.
Kind Regards
Hays Travel Bramhall
Unfulfilled promises
We eventually booked the holiday we wanted, but only after doing the legwork ourselves ( the staff member had promised she would look after things for us but didin't ! )
21 juillet 2026
Réponse de Hays Travel - Bramhall
Good Morning Jan,
Thank you for your feedback. We're glad you were eventually able to book your desired holiday and we apologise for any inconvenience caused by the lack of follow-up. We appreciate you bringing this to our attention.
Kind Regards
Hays Travel Bramhall
We dealt with two lovely ladies during…
We dealt with two lovely ladies during our booking experience all staff very friendly
They listened to what we wanted and got us the best deal they could
It was very busy when we were in and a bit noisey
With phones on hold and lots of customers
But! It is good to see people using high street travel agents and not online
26 juillet 2026
Kate was amazing
Kate was amazing! Very efficient and professional. Happy to book my holidays with her in the future.
24 juillet 2026
As always fantastic.
18 juillet 2026
A perfect holiday
Excellent
Katie, Bramhall branch, was wonderful and booked us the perfect holiday.
14 juillet 2026
Réponse de Hays Travel - Bramhall
Sally,
Thank you for your wonderful review! We are so pleased to hear that our team member was wonderful and booked you the perfect holiday.
Kind Regards
Hays Travel Bramhall
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff who made the whole experience stress free. Kate dealt with us and she gave a great deal of time and effort to ensure all parts of the booking process were covered
7 juillet 2026
Réponse de Hays Travel - Bramhall
Richard,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was so helpful and made your experience stress-free. We appreciate your kind words.
Kind Regards
Hays Travel Bramhall
Booked our holiday with no stress
Booked our holiday with no stress, found exactly what we wanted, the staff were very helpful . Highly recommended. Booking process was vey easy. Service was excellent.
12 juillet 2026
Réponse de Hays Travel - Bramhall
Chris Schofield,
Thank you for your wonderful feedback! We are so pleased to hear that you found exactly what you wanted and that our staff were very helpful. We appreciate your kind words about the easy booking process.
Kind Regards
Hays Travel Bramhall
Louise is an exceptional travel agent…
Louise is an exceptional travel agent who completely removes the stress from planning a holiday. She combines deep destination knowledge with a warm, professional approach that makes the entire booking experience smooth and hassle-free. From handling complex group requirements to finding options that fit perfectly within budget, Louise treats every itinerary with meticulous care and attention to detail.
7 juillet 2026
Réponse de Hays Travel - Bramhall
Lee Jones,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member made your holiday planning stress-free and handled your itinerary with such care. We truly appreciate your kind words.
Kind Regards
Hays Travel Bramhall
The agent Tiziana ( Bramhall branch )…
The agent Tiziana ( Bramhall branch ) was so helpful and friendly. Lots of suggestions and so efficient .
3 juillet 2026
Réponse de Hays Travel - Bramhall
Thank you so much for your lovely comments!
Excellent and attentive.
24 juin 2026
Réponse de Hays Travel - Bramhall
We are so happy that we were able to help you plan this trip, I am sure it will be Amazing and we hope you have the best time - Louise
Kate our consultant asked lots of…
Kate our consultant asked lots of relevant questions regarding our holiday. And the first hotel she showed us was perfect!We were impressed with her as she was asking all the correct questions in a quiet and confident way.
30 juin 2026
Réponse de Hays Travel - Bramhall
These comments are so lovely Shirley! Kate will be so pleased that she was able to assist you in planning the perfect holiday - Louise :)
I chose to use a travel agent as…
I chose to use a travel agent as apposed to doing it myself on my phone online . The whole process was well worth the effort , bring able to ask questions , skip between sites and see everything so much easier as apposed to my phone screen. The agent was able to offer advice , which was beneficial . Once we secured a holiday , the agent sorted the paperwork , checked in for us and printed/ emailed all the documents .
Price wise was matched to the figure I saw online ,queries dealt with by a “ real person “ as apposed to chat bots and whathavye . Ww will ge back to book our next holiday … support you’re high st !!
27 juin 2026
Réponse de Hays Travel - Bramhall
We are only to happy to help you with your holidays and travel plans. Thank you so much for such your lovely comments and taking the time to review our service. We wish you the best holiday and look forward to seeing you again soon! - Louise (Manager) :)
Réponse de Hays Travel - Bramhall
It was a pleasure sorting your arrangements for you!
Always a good experience at Bramhall…
Always a good experience at Bramhall Hays wouldn’t go any where else
19 juin 2026
Réponse de Hays Travel - Bramhall
Carole Kidd,
We are so glad you consistently have a good experience with us! We truly appreciate your loyalty.
Kind Regards
Hays Travel Bramhall
Louise was excellent
Louise was excellent, super efficient will definitely be phoning back in the future to book more holidays, thank you ☺️
25 juin 2026
Réponse de Hays Travel - Bramhall
You are most welcome! - It really was my pleasure sorting you holiday for you. Thank you for the lovely comments. - Louise (Manager)
Solid consistent and timely support
24 juin 2026
Réponse de Hays Travel - Bramhall
Hi John,
Thanks for your kind review, we are always happy to help.
They looked into every detail and made…
They looked into every detail and made it easy fantastic service
18 juin 2026
Réponse de Hays Travel - Bramhall
Val Horton,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service fantastic and that we made everything easy for you.
Kind Regards
Hays Travel Bramhall
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